• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user keithb319
GB
1 review
0 helpful votes
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August 13th, 2019

Ordered two items and they arrived as per the advert delivery times.
I had a question to ask regarding another order, and they were excellent at sorting it out, really good customer service.
Will certainly buy from again

Thumbnail of user matthewt115
GB
1 review
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July 6th, 2018

Brilliant service, quick delivery, compares equally if not better with the competition. I am currently training as a cabinet maker and this draw can be used to store expensive tools safely. The tool chest is not just for mechanics! Thank you SGS. Well done on a great product.

Thumbnail of user ianl96
GB
1 review
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September 29th, 2019

Free next day delivery of compressor. Arrived well packaged and bubble wrapped. Simple to put wheels and stand on, two minute job. Accessories separately boxed and packed.
Ran for 10 minutes "to run in" as advised, works as it should. Very pleased.

Thumbnail of user jonathans280
GB
1 review
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September 17th, 2018

Great equipment(compressor in this case) and next day delivery.
Their website also gives you loads of info to help with choosing the right equipment for your personnel needs. Would recommend to anyone and will certainly purchase from them again.

Thumbnail of user geraintd
GB
1 review
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August 12th, 2018

Purchased low profile trolley jack, case and 4 ton axle stands. Would have liked to have seen SGS on the blow moulded case instead of just plain but aside from that everything looks good quality at an affordable price. All items arrived next day well packaged and as described. I look forward to doing business with SGS in the near future and would highly recommend this company.

Thumbnail of user keitha116
GB
1 review
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August 10th, 2018

First class service. Compressor arrived as promised on next day delivery. Wheels bolted on, filter installed and off we went. Fills tank up very quick. Accessories appear to be of good quality, only time will tell. Very pleased I ordered this compressor.

Thumbnail of user andym199
GB
1 review
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July 30th, 2018

Bought two 26" roll cab's for our print works, ideal size for transfer paper. Exceptional price for a box of comparable quality to the Mac one we've got. Arrived safely and well packaged. Very much recommended.

Thumbnail of user davidp1563
GB
1 review
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December 3rd, 2019

Always good service from SGS. Items are great value an well built. It's just a shame that the couriers they use are unable to give a more restricted time window for deliveries, but not really a big problem - first world problems!

Thumbnail of user peterr483
GB
1 review
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January 25th, 2020

Competitive pricing and with own brand items appearing to be sturdy and well made. Item arrived the day after ordering as promised. I have used SGS a number of times and they are consistently reliable.

Thumbnail of user simonf76
GB
1 review
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April 3rd, 2020

Ordered an adjustable strut plus 2 ball ends.
Opened package to find only one component - it was all assembled ready to go!
Really clear & simple instructions for adjusting, complete with Allen key needed.

Thumbnail of user jakem123
GB
1 review
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January 21st, 2019

I Read some positive reviews but didn't really know what to expect. The pallet arrived with a very securely packed tool cabinet. The quality and overall finish is amazing (I am very picky). This compares to high end cabinets and much better than the PRO versions I have purchased previously from the usual high street warehouse type shops. Almost too good for the garage! May well buy another to further improve management of all the tools - highly recommended

Thumbnail of user nikkih55
GB
1 review
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December 17th, 2018

Excellent service. Can't rate high enough. Fast delivery and great customer service. Everything I've ordered has been delivered in record time. And the one item that was out of stock I received a phone call explaining when they hoped to have it and will contact me as soon as it arrives.

Thumbnail of user davidb1861
GB
1 review
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November 30th, 2018

Great chainsaw for a fantastic price, got it in the black Friday sale. Easy to set up and very easy to start, ideal for my use of cutting logs for log burner and cutting a few trees down. Great bit of kit, delivered within 2 days. Great service from SGS, wish other companies could do so well.
Have dealt with SGS-Engineering before for garage equipment as im an avid petrol head, so now they are my 1st place to look if i need any tools or toys for the man cave.

Thumbnail of user brians772
GB
1 review
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May 14th, 2019

Timely delivery, every nut and bolt in the kit, went together without fault, no filing or use of hammers, assembled in a quick time but the most impressive aspect is the quality and extreme value for money how could anyone post a bad review about this bit of kit?
You need to know I was trained as an Engineer by our atomic energy authority and well past retirement now so I think I should know value for money after six decades of experience.
Believe me it's outstanding. Brian Sexton

Thumbnail of user davidh1807
GB
1 review
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June 12th, 2019

Ordered a Tool chest which was on a very attractive offer, making it best value anywhere i could find on the net. Free next day delivery made it even sweeter. Great comms all through the order and dispatch process, so I waited eagerly for my new toy to arrive. A flustered courier dumped and ran leaving me to discover some fairly significant damage. I need not have worried as I put a call into SGS who were brilliant from start to finish. They immediately put me at ease, requested some pictures and then gave me options for the outcome. So easy and fuss free i'll defo be purchasing more from SGS. How did it take me so long to find these guys, with all these tools i'm like a kid in a sweet shop and my wife looks worried! Thanks SGS, a demonstration on how processing an order and dealing with a problem should be. Easily 5 stars from me, great company.

Thumbnail of user billc407
GB
1 review
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August 26th, 2019

Great work station and mentioned on trust pilot review but thought this might help. On receiving this 70 + KG lump found it easier to take out all 14 drawers and laying on its back
To fit casters. Pops up easy with two small people. Your recommended video ok if built like hulk... just a thought...

Thumbnail of user malcolmc34
GB
1 review
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June 26th, 2019

I have used SGS Engineering a few times this year and their service is second to none.
Orders are delivered in record time and good quality products at great prices.
SGS keep up the good work!
Many thanks Malcolm Curtis

Thumbnail of user taffd1
GB
1 review
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June 30th, 2018

I ordered a strimmer which is excellent value for money, in fact the price cannot be beaten. Not only this but from ordering to delivery took less than 24 hours (Take note Royal Mail). I have used the strimmer and it does what the advert says.

Thumbnail of user shirleys248
GB
1 review
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September 29th, 2019

Excellent service, order came before 12 pm next day even though it was ordered just before 4 pm. Well presented item that's looks strong and of high quality but at a reasonable cost. Very pleased with the outstanding service.

Thumbnail of user richards830
GB
1 review
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August 10th, 2018

Fast delivery, item tracked with regular email notifications. My item arrived on time (not damaged) as it was well packaged. No complaints, very happy with the service. Would definitely recommend to others.

Thumbnail of user sues479
GB
1 review
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December 16th, 2019

Reasonably priced. Liked that they were British made and carried a 2 year warranty. Well packaged, delivery as expected. Tracking service used so able to make sure I was here to receive goods. Can't comment on quality as the struts have only just been fitted but they look good and work, so that's a positive... :)

Thumbnail of user peterh579
GB
1 review
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December 6th, 2018

First time I've used this company and found it good value and great with next day delivery. Thanks. Also the reason I purchased from them was they're products stood out and looked good and are very well made and such a wide choice I was only looking for 2 particular items but found much more so will definitely use again in future.

Thumbnail of user granvilles13
GB
1 review
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June 2nd, 2019

Very good indeed. Can't fault SGS one little bit. Excellent quality tool chest. I am only a home hobby mechanic but have a growing collection of tools. Fed up with stuff being here there and everywhere, a total nightmare. So the time had come to do something about it! I looked at nearly every make of tool chest on the market and settled on SGS. Glad I did. I will buy the cabinet in due course without any worry about service, quality or potential damage in transit. The drawer runners are really smooth and the metal the cabinet is made from is really good quality. In many respects its more than I need, I can't see a professional mechanic finding fault with SGS products. Bravo well done! Its really nice seeing a British company doing well.

Thumbnail of user philb126
GB
1 review
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March 14th, 2019

From ordering a Milwaukee drill to payment and eventually delivery everything was just perfect, they kept me informed as to the status of the order, this is how companies should be run, efficiently and well organised, will definitely use again

Thanks again phil birch

Thumbnail of user peterm625
GB
1 review
1 helpful vote
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February 25th, 2019

Excellent advice, prompt execution of the order, both let down by the delivery company, my overnight e mail was responded to quickly and delivery sorted when jack arrived was in use within 30 mins. Will buy again
Peter

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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