• SGS

SGS

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Overview

SGS has a rating of 4.2 stars from 1,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery, and excellent service. SGS ranks 2nd among Tools sites.

  • Service
    51
  • Value
    52
  • Shipping
    51
  • Quality
    49
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
95
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How would you rate SGS?
Top Positive Review

“Great value for money”

David S.
5/14/19

Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.

Top Critical Review

“Abysmal workmanship and service”

Stephen D.
4/30/19

Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors. Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid

Reviews (1,414)

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Reviews that mention popular keywords

day delivery (93) gas struts (83) quality product (91) tool chest (52) customer service (137)
Thumbnail of user johnf1335
GB
1 review
0 helpful votes
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September 29th, 2019

Quality bit of kit, did everything I needed for a quarter of the price of other brands. The strimmer started with no fuss and the free harness was a added bonus.

Thumbnail of user michaell1683
GB
1 review
0 helpful votes
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December 3rd, 2019

A company you can trust
Can not fault the service. Products arrived just a quickly as I wanted, well packed - and fitted as the leaflet showed.
How easy can it get

Thumbnail of user ianp90
GB
1 review
0 helpful votes
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November 27th, 2018

Spoke on the phone to SGS for advice on compressor/accessories, very helpful then ordered online Friday about1pm, they kept me informed over the weekend and is due to arrive on Monday, reviewed other equipment that looks the same but isnt
Thanks

Thumbnail of user geraldineh27
GB
1 review
0 helpful votes
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January 21st, 2019

Ordered this for my husband and it was delivered in less than 24 hours. He is pleased with the quality and accessories with the chainsaw. He has used for one day. It is a powerful machine.

Thumbnail of user miken288
GB
1 review
0 helpful votes
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May 13th, 2019

I purchased a generator online and it arrived the next day. This is the second occasion I have ordered from you and both times have been excellent service. Couldn't be better. Thanks.

Thumbnail of user ians179
GB
1 review
0 helpful votes
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September 11th, 2018

These two pieces of kit will certainly last and with 5amps of power in the batteries they will prove to be invaluable, Great product, great price and very quick delivery, highly recommended.

Thumbnail of user szilardm
GB
1 review
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October 12th, 2018

Bought a 3ton car jack from SGS after looking and searching for days online, The price was right and I was well impressed with the quality of the jack after I unpacked it. Service was 5* and I will buy again from SGS in the future.
Thanks SGS

Thumbnail of user ianw126
GB
1 review
0 helpful votes
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October 1st, 2018

Ordered a tailgate strut for a japanese imported car arrived within 2 days perfect fit excellent quality and at a very good price excellent value for money

Thumbnail of user shaund50
GB
1 review
0 helpful votes
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September 28th, 2018

Updating all my power tools and find them to be very competitive with there prices and the delivery was very quick would definitely be using them again.

Thumbnail of user rital67
GB
1 review
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July 12th, 2018

Excellent service bought a SGS strimmer unfortunately part of the harness missing, but emailed and was sent a new one the following day. Much appreciated, excellent service.

Thumbnail of user dans862
GB
1 review
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July 7th, 2019

Item arrived well packaged and as advertised in a reasonable time-frame. Simple to fit on the car and would definitely use the company again in the future.

Thumbnail of user davidm2046
GB
1 review
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June 23rd, 2019

Superb service from start to finish, with next day delivery at the specified time. Also, the Mechanics 8 Drawer Tool Box Chest and Roller Cabinet is an excellent product.

Thumbnail of user jimd452
GB
1 review
0 helpful votes
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September 16th, 2019

I can't fault SGS' service and excellent communication. I placed my order and received really useful email communication form the outset. Would definitely recommend and use again.

Thumbnail of user jl345
GB
1 review
0 helpful votes
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January 22nd, 2019

Many thanks for the assistance. First class service and excellent items.
Web query Sunday evening and rang me first thing Monday morning with the answer
Thanks again and hope to use again soon

Thumbnail of user suzannej47
GB
1 review
0 helpful votes
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June 18th, 2019

Excellent service, communication and top quality product. Delivery was quick and I was kept up to date with when the delivery would be made throughout the day of delivery. Would highly recommend SGS.

Thumbnail of user normans110
GB
1 review
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September 29th, 2019

I needed to replace three faulty struts in my caravan, was not to sure if I could replace them so I ordered the front one first, this arrived very promptly, I fitted it, no problems so I ordered the next two for the roof light, theses arrived the same as the first, I had to wait to fit them as had to help my son move, I also was unsure about the top fixture so looked it up on the net, they took me about two hours in all to replace them, I am really pleased with the new struts and they work really well, I actually left the roof light open in fairly windy conditions just to give it a try, the light stayed open, so as I said before I was very impressed.
Many thanks, Norman

Thumbnail of user izzyf1
GB
1 review
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December 14th, 2018

Sgs is a great company to buy from. I have bought from there website of a few occasions and never disappointed with the service. Speedy deliver and never any problems! A great prices and products.

Thumbnail of user susanc611
GB
1 review
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October 22nd, 2018

Easy to source and quick to send. Well done. Second time used and service and selection of choice is still as good. First time used in 2009 so good long standing company

Thumbnail of user gavinm48
GB
1 review
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February 10th, 2019

I ordered a 3 piece tool box when it arrived I was very impressed with it, the delivery was very quick and was very good value for money. I would definitely recommend SGS engineering in the future

Thumbnail of user barrym135
GB
1 review
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August 3rd, 2018

Had an issue with an item I had previously purchased so contacted customer service who were very quick in replying and very helpful and sorted out the issue without fuss excellent service

Thumbnail of user kondalk
GB
1 review
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September 13th, 2018

Excellent service and quick delivery. Easy website and the items were delivered next day. Surprisingly fast delivery and Items arrived in good condition. Will shop again.

Service
Value
Shipping
Thumbnail of user stevep417
GB
1 review
0 helpful votes
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July 13th, 2019

Good quality, good price and great performance. 24 hr delivery and good information on the website regarding set up which was useful for the home user.

Thumbnail of user martinh184
Martin H.
GB
1 review
0 helpful votes
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September 4th, 2018

Brilliant good item and delivered on time spot ON. I would order from SGS Again.The compressor is spot on. And it was just wot i was looking for thanks very much for your help.

Thumbnail of user michaelp936
GB
1 review
0 helpful votes
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February 21st, 2019

Ordered it with no hassle and a very speedy delivery and the quality is second to none, if I need something else I wouldn't hesitate to buy from these again. Great quality product and service.

Thumbnail of user cesare13
GB
1 review
0 helpful votes
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March 4th, 2019

I bought three different products with SGS, air compressor, wheel chock and an aluminium ramp. I am extremely happy with product quality, price, service and quick delivery.

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About the business

Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.

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