Shiekh Shoes has a rating of 1.8 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiekh Shoes most frequently mention customer service problems. Shiekh Shoes ranks 598th among Shoes sites.
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I really like this site. I have only experienced one problem--a particular item had sold out and they held the entire order until I contacted them. I did have to contact them several times to get it straightened out but it was a small inconvenience compared to other places. Now when I order, I annotate in the "note to seller" section, if an item is no longer in stock, please refund that item and ship the remainder of the order. That has eliminated this issue for me. They provide great product descriptions on the items including if a shoe runs large, small or is true to size. They provide the shoes' platform and heel heights, which I find extremely helpful. I have not had any issues with quality or shipping (shipping usually only takes 4 days). I am a very happy and loyal customer.
If I could give no stars I would company is a joke they are what's wrong with the shore game now I from out state and I promise you anything attached with California I will longer use you guys make the whole state look like a joke and make Cali people look bad and do bad Business been over 30 days never received my shoes or my refund scam. Fake don't buy from here.
If I could give no stars I would company is a joke they are what's wrong with the shore game now I from out state and I promise you anything attached with California I will longer use you guys make the whole state look like a joke and make Cali people look bad and do bad Business been over 30 days never received my shoes or my refund scam. Fake don't buy from here.
So I order shoes since the 4th still no update or nothing! Hopefully I get my purchase but I will definitely not be ordering from this company again! Slowest process EVER! I called them and they said they waiting on the warehouse. So they don't even have shoes on hand I'm guessing smh
Products used:
Valentine dunk Shoes
ODERED SHOES NEVER RECEIVED. THEIR PROCESS IS HORRIBLE AFTER YOU ORDER THE SHO THE STORE SENDS THEM TO THERE WAREHOUSE BY REGULAR USPS WHERE THEY SO CALLED INSPECT THE SHOE. ONCE THAT IS DONE THEY SEND THEM OUT UPS TO CUSTOMER. HORRIBLE!
Nike shoes were woren less than 10 times and the soles were peeling off. I sent it back but bc I didn't have the original shoe box they are keeping the restocking fee. Reading other reviews they are likely trying to sell the used defective shoes. I have not seen ANY sort of refund yet and they keep closing my ticket over email
Tip for consumers:
I would stay away
Products used:
They said they are giving me a refund minus restocking fee but haven't seen that yet.
They sent me the wrong shoes and refused to refund or exchange.
Customer service is unbelievably rude.
The shoes that I had purchased before this incident have all fallen apart so the quality of their products is not any good either.
Worst experience I've ever had over purchasing footwear. I bought a pair of shoes for my son who was originally uncertain about the comfort of the shoe due to general fitting, but was steadily assured they could be returned.
He wore the shoes around the mall for 10 minutes and they would not accept them back. Even after I took them home and scrubbed them clean, they continued their naive behaviour.
Will never be buying shoes from here again.
I really like this site. I have only experienced one problem--a particular item had sold out and they held the entire order until I contacted them. I did have to contact them several times to get it straightened out but it was a small inconvenience compared to other places. Now when I order, I annotate in the "note to seller" section, if an item is no longer in stock, please refund that item and ship the remainder of the order. That has eliminated this issue for me.
They provide great product descriptions on the items including if a shoe runs large, small or is true to size. They provide the shoes' platform and heel heights, which I find extremely helpful. I have not had any issues with quality or shipping (shipping usually only takes 4 days). I am a very happy and loyal customer.
Online customer service seems slow and unfriendly. Does not have clear messaging when attempting to purchase certain items - all seems like a ploy to encourage more account creations and mail subscribers. Now very annoyed and disappointed. Waste of time!
I love this site. The sizes are accurate. The pictures are true. And they have so many selections, hard to find styles and their own style is wonderful. The prices are just crazy low which makes squeezing a new pair in doesn't break the bank. My wish list is full!
Placed an order, charged my credit card, received order update 4 days later after I reached out to customer service and the item was back ordered. I have asked for a full refund and will see how long this takes and how many times I need to reach out to customer service.
If you can't run an ecommerce business correctly then just stop. You don't charge a credit card without the product in stock. Very shady.
I will not be a future customer of sheikh shoes.
Shoes are really cheap and affordable but the shipping is ridiculous. They are con artists as Shiekh say free shipping for an order over a certain amount and then when you finalise through checkout, there is not choice but to pay the shipping fee no matter what amount you spend.
I will never buy shoes from here again. Not mentioning names but there are 3 really excellent online shoes sites that guarantee 'free shipping' if you spend over a certain amount
Shiekhshoes.com are a bunch of con artists, greedy money hungry. Will never buy from here AGAIN and am telling everyone I can, even complete strangers
I bought my shoe on a 21st. The payment was then processed on the same day. Their policy is 2-3 business days to get shipping tracking and ship. It is now Saturday. No shipping info and customer reps don't know if they even have the shoe available.
Ordered shoes seven business days ago. My order was still in processing and never got any kind of confirmation about shipment. I have called 3 Times to check on the order. Each time I talk to somebody they kept extending the amount of time needed. First it was 3 to 5 business days then it was 5 to 7 and now it is 7 to 10 business days. After requesting them to check on the status at the store, come to find out the shoes were never in stock to begin with. They were happy to take my money! I am even wondering if I will get my money back. They also told me that I won't be getting a confirmation on my refund for another 24 hours (or is it 3 to 5 business days or 5 to 7 or 7 to 10?) I'm questioning if the store is even legit.
Tip for consumers:
Don’t use
Products used:
?
This company provides appalling service and obviously does not value their customers. They are not in the least bit helpful. I called them several times, I e-mailed them numerous times and to this day they have not resolved my problem. They absolutely SUCK!
I placed a large order for me and my friends on their website, and they took the money right away, they say they shipped the order but I never got it. I started contacting them as soon as the month was over, because they said I have to give them at least a month for the order to arrive overseas. I filled a claim, asked for a refund and I am still waiting. Nothing. No shoes, no money, no customer care... NOTHING! They don't even answer my e-mails. It seems like they just decided to keep the money, nothing else makes sense. This has been a nightmare, the worst experience ever! I'm so done with them!
It says "Sign up for 20% off your first purchase" and then when you want to purchase, the code will not be accepted. Then, another "20% off any item Today only"... again, it will not accept. So I finally give up the 20% and enter my credit card info only to get a message of "processing error". I hate that I entered my card info on this site. I don't even trust them to "fix" anything for me so I wouldn't call their customer service. Not worth it. Too much trouble. I wouldn't try again.
Do not order from this company. I ordered a pair of shoes and they sent me a size up! They didn't even call or send email saying they didn't have my size, they'd just figure they'll send the next size. The box was very tattered which makes me think the shoes have been worn. I called to tell them to send me a pre paid postage so I don't have to pay for their mistake. In turn I was told I need to take a picture of the box and the shoes in order to get a return label. WTF?! And companies wonder why sites like Amazon are taking over! Get out of ecommerce if you can't do business!
Wish I had read the reviews before I ordered from this place. Customer service will NEVER call you back. I've had a horrible experience. My order took a month to get to me and part of it was wrong. Boxes are torn and tattered. I shouldn't have accepted the order when it was finally delivered. Will not order from here ever again.
Bought a pair of NB from their online store. After a week without shipping out the shoes, they came and said that they were out of stock and made up a story about the the shoes not passing their quality control! Meanwhile, I missed out on 2 auctions for the same shoes on Ebay and now cannot find the shoes anywhere!
Stay away!
HORRIBLE! Do not order from this company. They actually boxed up and shipped out shoes which had clearly been worn. The bottom of the shoes were filthy from someone wearing them for a looong time and some of the pieces off the top of the shoe were MISSING! How did the packing department miss this?! Also, due to the sizes and quality, the shoes appear to be shoes from China that Shiekh probably paid pennies on the dollar for or even $1 but are selling for $25 and up. SCAMMERS! Save your money and shop at reputable stores. Don't be fooled just because they have retail locations.
Tip for consumers:
Avoid buying from them online
Products used:
Shoes
I ordered a pair of shoes from them and it has been 2 weeks, my shoes still hasn't shipped out and when I call customer service I get attitude and they keep telling me they should've been shipped & they would have to contact their warehouse. Never ordering from them again! Wouldn't recommend anyone to shop here.
Three week old boots the sole pulls off and when asked to stand behind them "because they were worn we can not exchange them." FYI to them - you sell shoes people buy them to wear them if it is under 30 days and the shoe is junk then you should replace them...
They will charge your credit card multiple times, even when the site says there's an error they keep charging it, i went into the negative becuase they charged a $60 pair of boots 3 times on my account, then i call & they say it takes 3 days for the money to be accredited back to the acct.! Do not order with these people they will get you!
I have been ordering shoes from shiekh shoes for over 10 years I have never had any problems with them until now first I received an order and the shoe was defective they told me to send them back and they did ship me a new pair but they are also defective so I don't know what I'm going to do also I have another problem with them I ordered two pairs of shoes with the a hat and the hat was missing they keep giving me the run-around about ups but the package was not tampered with it was a package that would only fit the two shoes and the hat would not have fit in it anyways I am going to file a claim with PayPal this is ridiculous I used to love them so much but now I will never order from Shiekh Shoes again in my life.
Wouldn't buy another pair of shoes from this company even if they were the only shoe store on earth! Didn't receive shoes after two weeks but I was refunded... smh!
Box was beat up and the shoes had some dried glue spots and peeled gum, i purchased in store at the california concord mall. Imma return ma shoes ASAP!
Tip for consumers:
dont buy in store da shoes are returned shoes that look like $#*!
Products used:
shoes
Huge Affordable Selection of High Heels, Pumps, Booties, Boots, Wedges, Flat Sandals for Women. Trendy Mens Shoes, Sneakers & More at Shiekh Shoes