• Shiekh Shoes

Shiekh Shoes

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Overview

Shiekh Shoes has a rating of 1.8 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shiekh Shoes most frequently mention customer service problems. Shiekh Shoes ranks 597th among Shoes sites.

  • Service
    10
  • Value
    11
  • Shipping
    10
  • Returns
    10
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
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How would you rate Shiekh Shoes?
Top Positive Review

“Great Prices, Good Quality and Fast Shipping”

Denise H.
11/20/15

I really like this site. I have only experienced one problem--a particular item had sold out and they held the entire order until I contacted them. I did have to contact them several times to get it straightened out but it was a small inconvenience compared to other places. Now when I order, I annotate in the "note to seller" section, if an item is no longer in stock, please refund that item and ship the remainder of the order. That has eliminated this issue for me. They provide great product descriptions on the items including if a shoe runs large, small or is true to size. They provide the shoes' platform and heel heights, which I find extremely helpful. I have not had any issues with quality or shipping (shipping usually only takes 4 days). I am a very happy and loyal customer.

Top Critical Review

“Fake company”

Micheal B.
5/29/24

If I could give no stars I would company is a joke they are what's wrong with the shore game now I from out state and I promise you anything attached with California I will longer use you guys make the whole state look like a joke and make Cali people look bad and do bad Business been over 30 days never received my shoes or my refund scam. Fake don't buy from here.

Reviews (84)

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customer service (16)
Thumbnail of user danielv62
California
1 review
3 helpful votes
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May 5th, 2017

My family members shopped here and received a pair with 2 rights or dirty merchandise. Now I've worked here couple of years ago as a "cleaner", the person who gets a cart of merchandise and check if they are clean, if not I had to clean them up and put them in a plastic back and make a new box, for they can look new. It was a part time job but they made us work like if we were part time with no benefits and the supervisors were not leaders either, they would write you up so quick for a little mistake you did. They would fire people after couple of weeks or the most after a month. They expected the workers to clean a cart of merchandise in 10 mins, but it all depends what kind of merchandise you will receive, some things are so dirty or the box is so ripped, you would have to take your time to actually clean like they want you to and make a new box. But their case is that they have tried it ONCE OK, ONCE and they said it took them 10 mins. BUT those supervisors didn't do it daily where you will so many messed up merchandise. No wonder they are getting sued!

Thumbnail of user alvine53
Delaware
1 review
1 helpful vote
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December 13th, 2023

I ordered the new Jordan 11 Gratitude from them because I wasn't sure if I was going to hit on SNKRS and it was a Christmas gift so I ordered from Sheikh too just to be safe. They charged $25 for shipping! For that price you'd think it would atleast be quick shipping. Absolutely NOT... estimated delivery time is 10 DAYS! WHAT A TRASH COMPANY... the $25 shipping fee is nothing more than a way to boost their profits... they probably only spent about $5 of it on the slowest ground shipping option available and kept the other $20. DISGUSTING! I should have known better after the only other time I ordered from them being such a terrible experience. I ordered 5 Items during a sale. They had no problem billing me instantly but waited 9 DAYS to inform me my 4 out of 5 of the items I ordered were out of stock and they would refund me. It took 2 WEEKS to get my Refund and the 1 item they did have. STAY AWAY FROM THIS TRASH COMPANY. I should have read the reviews sooner!

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Shipping
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Thumbnail of user aprilb120
Arizona
2 reviews
4 helpful votes
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May 23rd, 2018

I decided to buy online rather than going to the mall because it seems like the personnel at my local Shiekh Shoes store, are always annoyed and disinterested in assisting customers. The last time I walked in, the girl that was there had an apathetic expression an didn't even bother to say hello. I waited a few to see if she would offer assistance at all since I was the only customer. NOPE. So I left.
Ordering online was almost as impersonal as going to the store. I ordered 2 pairs of shoes May 11, never got a confirmation e-mail, shipping notice, or tracking number. Nothing aside from my PayPal payment authorization. I received my order 11 days later, which was ok but I would've liked to know when I would receive my order.
The shoes look and feel great. The site advises to order a half a size up. I agree, I got one pair my true size and the other a half a size larger and the former are slightly snug while the others are just right. They look just like in the pictures, good quality, and packed well. The site has awesome prices and a good selection in my size.

Thumbnail of user megans9
New Jersey
10 reviews
13 helpful votes
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March 18th, 2013

I have purchased shoes from this site for my kids. They have great prices and the shoes are good quality. I haven’t found better deals on shoes elsewhere. This is definitely a site to explore.

Thumbnail of user rachaels288
Washington
1 review
1 helpful vote
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August 2nd, 2023

Both the Jordan 1s at Shiekh in the Modesto mall, and my son insisted on not trying them on, cashier opened the box and showed them to me and I paid, she said cash only so I had to leave and come back. I purchased them then checked the sizes once I left and it was a 10 in a 10 1/2 box so I went back and she got me the correct size and I should have check the new ones but I didn't till I got home and they're creased, stitching coming undone and dirty on the inside.

Service
Quality
Thumbnail of user eloiser2
California
1 review
4 helpful votes
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April 18th, 2019

I order my shoes 04/13/2019 I have been waiting for a tracking number I called today 04/18/2019 and they still have no shipping information on my order. At this point I don't even want the shoes

Thumbnail of user kmanland21
California
2 reviews
2 helpful votes
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April 25th, 2023

I have been a frequent shopper at the DTLA location. For sometime now they have not had a good selection of sneakers also closing the store before the time posted. Bad business

Thumbnail of user kennyr17
Washington
1 review
0 helpful votes
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July 7th, 2016
Verified purchase

Shoe is amazing and price was great but it was somewhat late due to ups difficulties. I know it has nothing to do with your services and product, but it still happened. Great show tho!

Thumbnail of user rubayethh
New York
1 review
4 helpful votes
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May 27th, 2021

Bought some Nike SB Alleyoop shoes, at first seeing the reviews I was a little sketched out, but the shoes were shipped (granted they took about a week and a half) and did arrive. Would buy again

Tip for consumers:
It is a legit site

Products used:
Nike SB Alleyoop shoes

Value
Shipping
Returns
Quality
Thumbnail of user xinw4
California
3 reviews
0 helpful votes
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October 11th, 2018

I am a sneaker fanatic! I always find great sneaker here and the prices are better than those other sneaker stores. Will definitely continue to shop here.

Thumbnail of user souksavanhc
Maryland
1 review
0 helpful votes
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August 30th, 2022

So I noticed there was a restock for some shoes I wanted from this site and it says if u sign up you get free shipping for orders over 75 dollars so I make an account and go to place the order to which I see the shipping fee is still there so I try to back out to make sure I'm logged in and if I read the promotion correctly and I go back to check the sizes and I notice some are sold out so I have to quickly put my order in and pay the shipping and I figure I could call them to figure it out
I call them and after 4-5 mins no one answers and they say to leave a voicemail with a description of why I called so I did and it's beeen over 30 hours no call back
Although I would say the good thing is I just checked my email to find the order has been shipped and should be here the 2nd of September so let's hope that goes well and I got my shipping fees back

Thumbnail of user karenm1844
California
1 review
3 helpful votes
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May 13th, 2020

I ordered a pair of shoes in the beginning of April, they said i would get them by April 14th. Its May 13th and still no shoes. I needed them for my birthday April 17th.

Thumbnail of user michaelc334
Texas
1 review
1 helpful vote
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July 6th, 2016
Verified purchase

Shoes were perfect and as described. Material feels a little cheap but for the price I won't complain! Only reason for 4 stars was shipping delays.

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Value
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Quality
Thumbnail of user nn58
Florida
1 review
2 helpful votes
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April 17th, 2017

Don't use this site. They sent absolutely wrong size (2 sizes up) and I had to pay for return a half of shoes price. Waist of money!

Thumbnail of user angelaf66
Illinois
1 review
4 helpful votes
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June 3rd, 2017

This is the worst company I have ever dealt with in my entire life. I purchase over $100 of shoes from them and still 35+ days later my shoes are no where to be found. Throughout the process I was contacting a local stores near me and they were trying to be as helpful as they could, even calling me back multiple times to check on me, but couldn't do much since the online aspect is different than Shiek stores. I ordered my shoes and 4 days later got a email saying they had to be shipped from a store to the warehouse because they did not have any in stock there. (This was the first sign that I was in for a rude awakening since I read multiple reviews that this happened to multiple people before I ordered these shoes) I then right away emailed support asking what was going on. They responded with a robot automated response copying and pasting the original email I got. I then patiently waited for the time to pass when they would be "in stock." The time came and no one reached out to me. I called the store near me and the girl that answered said that she couldn't even find my order number anymore. I then emailed the support and found out that there was a delay and they didn't have "any answers yet." Then today, 35 days later I asked where my shoes were for the 5th time and got an email stating "your shoes you ordered are out of stock and we won't be getting anymore. We're issuing you a refund." Like... ok? You could have just told me that over a month ago and given me my money back. I am now hoping that I actually get this $ back and don't have to deal with the same disgusting customer service ever again in my life. It is pretty bad when the store associates of the same company talks so badly of the website representatives/way the business is ran. Do not use this store to buy shoes online. I would recommend going in store if possible and if not I would rather wear no shoes for the rest of my life then go through that again.

Thumbnail of user jessicad32
Florida
1 review
1 helpful vote
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January 26th, 2015

I received boots from Shiekh Shoes as a gift & needed a larger size. I spoke to a representative and was told that I would receive the correct size within 7 to 10 days. She even told me that she noted my exchange in their computer system. I sent the boots back the next day with the proper exchange form and waited. After almost amonth, I contacted the company and they told me that they had not exchanged the boots but had rather refunded the cardholder's money. They had no issues with stock, they just did not read the exchange form that they had directed me to fill out. I was unhappy with this response as I had waited for so long to get the boots, they obviously made a careless mistake, never contacted me, and then they simply "apologized for my inconvenience" rather than taking responsibility for the carelessness of their customer service workers and sending me the correct shoes. This company provides appalling service and obviously does not value their customers.

I would recommend ANY other shoe company over Sheikh Shoes. I should have read their ridiculous claims on their customer service page before doing business with them. It contains a laughable explanation of why they have such poor reviews on other sites that should sned some red flags to any educated customer. I have included it here"

"Shiekh Shoes Reviews. Not all reviews you read about Shiekh Shoes on other websites are accurate. Many of these web sites only post negative reviews and then demand a monthly fee to rebut or respond to them. Are we perfect no? We realize there are a number of areas we need to improve upon."

Consider yourself warned.

Thumbnail of user zacky7
Germany
1 review
0 helpful votes
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November 22nd, 2021

I recommend everyone to visit this website since the shoes there are of high quality and you can get good discounts often.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kelleyp11
Massachusetts
2 reviews
2 helpful votes
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April 13th, 2017

Low quality, crushed boxes, limited stock, left message about purchasing a pair of boots and they never called back!

Thumbnail of user leilaniw1
Texas
1 review
2 helpful votes
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July 24th, 2016
Verified purchase

I ordered a lot of sandals from Shiek and the delivery was so fast. I loved what i got and will order from them again..

Thumbnail of user thomasq4
New York
1 review
0 helpful votes
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December 22nd, 2015

Horrible service, received damaged boots and haven't received my refund. It's been over 2 months!

Thumbnail of user sophiec23
Australia
1 review
0 helpful votes
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July 7th, 2016
Verified purchase

Great quality and fast delivery. I will purchase again definitely!

Thumbnail of user michellef85
North Carolina
1 review
0 helpful votes
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July 6th, 2016
Verified purchase

Recently purchases Adidas kids sneakers. Great experience - fast delivery!

Thumbnail of user mariame
Canada
1 review
1 helpful vote
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November 13th, 2013

Good quality, fast shipping and best of all the shoes fit very well ( true to size). I'm in love :)

Thumbnail of user jeffl29
New Jersey
1 review
1 helpful vote
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January 9th, 2013

Got a pair of ankle boots for my wife. Good price and fast shipping

Thumbnail of user pauld166
California
2 reviews
1 helpful vote
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July 11th, 2016
Verified purchase

Good company, easy to deal with and the product is as described.

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From the business

Huge Affordable Selection of High Heels, Pumps, Booties, Boots, Wedges, Flat Sandals for Women. Trendy Mens Shoes, Sneakers & More at Shiekh Shoes

Company Representative

Thumbnail of user theog13
Theo G.
Typically does not respond to reviews

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