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Shoebacca

How would you rate Shoebacca?
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Ohio
1 review
0 helpful votes
Follow Kimalene U.
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Not Happy!
June 4, 2023
Updated review

Poorly made shoes. The shoes do not match in size and as well as embellishment like where you put a toe in one toes huge and the other toe is small. My husband paid for them all almost $300. He is pissed.
How do I send them back?

Date of experience: May 5, 2023

Things are spread out
May 25, 2023
Previous review

Things are spread out

Date of experience: April 25, 2023
California
1 review
0 helpful votes
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Very satisfied customer.
May 9, 2021

I was surfing the internet for long sleeved t-shirts with an spf rating for hiking and came across Shoebacca. The shirts looked good and the price was excellent so I ordered 3. The order arrived a day before expected in good condition and imagine my surprise when I saw the shirts were made in the USA, a special bonus. I'll definitely order here again.

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Great Overall Experience!
July 18, 2021

I got some vegan continental 80 shoes and they're perfect! I was a little skeptical of ordering adidas shoes for a site that's not adidas, but shoebacca proved I should've have no worries ordering from them. They are definitely real adidas came in the adidas box and everything and it came super fast.

Date of experience: July 18, 2021
Texas
1 review
0 helpful votes
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Horrible
November 19, 2021

The shoes were way too big. Im not even sure they're true Pumas. They have marks on then like they've been worn or handled before and the return 8s a pain in the behind. I don't have the box or order number and the website didn't keep track of my order.

Shoebacca attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Feet savers
March 25, 2022

Was looking for a new pair of new balance work shoes and everybody only had him in extra extra wide. I finally found them on Chewbacca the only place at a great price. I think you and I feel thank you extra ways you just don't work for me I People around too much so, thanks again excellent service fast delivery loved everything about it.

Date of experience: March 25, 2022
Washington
1 review
0 helpful votes
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Wet box
April 10, 2023

UPS delivered the box it came in to include the box the boots were in all wet and soggy. I don't why or how this would happen. My front door is under cover and does not get wet from rain or any inclement weather. Further more that day it hadn't rained.

Date of experience: April 10, 2023
Kentucky
1 review
0 helpful votes
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I Love My Soes!
April 22, 2021

I've been eyeballing these shoes for a few months and finally decided to purchase. They are very comfortable and after reading the reviews prior to purchasing, I'm glad I ordered a larger size. They run small.

Date of experience: April 22, 2021
New Jersey
1 review
0 helpful votes
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Timely arrival, stellar product!
July 14, 2021

Both shoes arrived in the same box within a week of me placing the order! I was pleasantly surprised when I saw an email in my inbox telling me that the shoes would arrive two days after being shipped.

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
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A+ from start to finish
April 10, 2021

Nothing really to describe. Went looking online to replace a jacket I bought several years ago from Walmart and what I searched for, your company had. Very pleased with order, from start to finish and love my new jacket.

Date of experience: April 10, 2021
Minnesota
1 review
0 helpful votes
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Great prices!
March 10, 2023

I wanted to buy replacements for my hiking boots and at the sporting goods stores they were a lot more $. Shoebacca had the best prices and the boots are exactly what I was looking for. Fast shipping too!

Date of experience: March 10, 2023
New York
1 review
0 helpful votes
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Kids shoes for growing feet
February 24, 2021

My daughter had a growth spurt and needed nee shoes. Shoebacca had sizing charts and we were able to sort by size and style and find 3 pairs of shoes that fit well. She's received compliments on her shoes.

Date of experience: January 23, 2021
France
3 reviews
0 helpful votes
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Easy, quick, great quality and at bargain prices. Every product was as advertised and of high quality. Very easy process with safeguards for those of us who can easily screw up the ordering. Good follow-up and very fast delivery.

Date of experience: November 16, 2022
Australia
3 reviews
0 helpful votes
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Amazing customer service!
November 18, 2022

Amazing customer service! I have ordered from here multiple times and the service is always amazing. Shipments always arrive on time and sometimes even way faster than expected. Sizing can be tricky but it's clothing so it's to be expected. Keep up the great work!

Date of experience: November 17, 2022
Minnesota
1 review
0 helpful votes
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Fast shipping, dusty boots.
May 10, 2023

The boots were fine. The box and boots came with dust covered all over them though. Not a huge deal but I've just never had that happen. The price was significantly cheaper than Zappos though for some reason so I'll take the dust for that

Date of experience: May 10, 2023
Mississippi
1 review
0 helpful votes
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Overall Satisfied.
August 10, 2020

I've ordered five pairs of sneakers. I've learned through trial and error to order a full size up as the first couple of pairs were too small. (I think they're sending me the European 9 1/2:-) Luckily, the smaller shoe fit my son, so I didn't have to return them.

I find the sneakers to be of good quality. I have not had to deal with the customer service side of the business, so I have no feedback on that.

Date of experience: August 10, 2020
Jill H. Shoebacca Rep
over a year old

Thanks for the feedback! Most all of our shoes are in US sizes. The exception would be brands like Birkenstock which are manufactured in Europe and are displayed on our website in European sizes. It sounds like your shoe may be running a bit small causing the fit to be off. I'm glad they fit your son but we do offer free returns should you ever need to return a pair.

California
3 reviews
0 helpful votes
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Great value
November 22, 2022

Great value. Excellent service I have ordered from here a number of times and have never been disappointed. They offer a quality product and excellent service. I especially look for sales because that's when you can get real bargains.

Date of experience: November 21, 2022
Maryland
1 review
0 helpful votes
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Good experience
April 14, 2021

I'm a little iffy about purchasing name brand shoes from sites I'm unfamiliar with, however I have been looking for this particular pair of shoes in my size for some time now and came across this site. Took a chance and I'm glad I did

Date of experience: April 14, 2021
Colorado
1 review
0 helpful votes
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Greatest deal ever for walking/hiking on snow
February 4, 2021

I am extremely thrilled that I ordered this pair for work where I constantly walking est. 10 miles per day. This took hardly anytime to break in. My feet were comfy and warm and happier than ever! Love love love this deal

Date of experience: February 4, 2021
Arizona
1 review
4 helpful votes
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Not anymore!
November 16, 2017

This will be my second shoe purchase from this site, first had no issue. The 2nd shoe i bought did not fit right, i mailed the shoe back paid $11 for USPS, shoe sent was not in original box. Waited for their reply... waited... waited... called customer service, just to find out that they sent it back, because it's not in it's original box. Now cannot get a refund or exchange. Never again Shoebacca!

Date of experience: November 16, 2017
South Carolina
1 review
0 helpful votes
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Great experience!
October 6, 2021

The ordering process was easy start to finish! We were unable to find the throwing shoes in her size anywhere else because it was an average size and out of season. The shoes arrived quickly. I will be ordering from them again!

Date of experience: October 6, 2021

Overview

Shoebacca has a rating of 3.8 stars from 7,460 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 5th among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943

Instant Feedback

32,766 reviews
+38