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ShoebaccaReviews 7,459

3.8

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Shoebacca Reviews Summary

Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 3rd among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943

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32,766 reviews

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Nebraska
1 review
0 helpful votes
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K-Swiss Purchase.
May 10, 2023

Price was great at $28. Free shipping. Shipped to my house very fast.

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Beautiful boots. But the second I tried them on I felt pain in my right lower ankle and quickly got a blister. I'd never gotten a blister near my ankle. If I had tried on the shoes I would not have bought them.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Quick and accurate
May 10, 2023

Quick and Accurate Delivery, good product - *******890

Date of experience: May 10, 2023
Kentucky
1 review
0 helpful votes
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Found what I needed. It was the exact hiking shoes my son wanted.

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Quick and easy
May 10, 2023

Placed the order and got what I needed within a couple days!

Date of experience: May 10, 2023
Texas
2 reviews
0 helpful votes
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Love this site
May 10, 2023

I always get the best deals on the coolest shoes. They're delivered fast and free when I spent $60.

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Nice shoes, nice price
May 10, 2023

I ordered shoes. I received shoes. The price was satisfactory. The shoes are good. C'mon, you want a glowing experience for shoe shopping?

Date of experience: May 10, 2023
North Carolina
1 review
0 helpful votes
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Keen Targhee III
May 10, 2023

I found some comfortable boots that my friend recommended as tough, the Keen Targhee III men's hiking boots. In an outdoor outfitter store in my area, they cost a cool $170. I found them on Shoebacca for almost half of that! Initial inspection doesn't seem to show any funny business going on (e.g. Counterfeit). There was a small amount of unidentified odorless clear gel on the shoes which was weird. Tops appeared scuffed and slightly blotchy, but referring back to comparison photos I took at the outfitter store, they did on the pair I tried on there as well...so just the material I guess!

Date of experience: May 10, 2023
New Jersey
1 review
2 helpful votes
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The tracking showed the return package was received over a month ago but no refund and no acknowledgement in my account that the return was received. Called four times --- each time the customer service apologized, agreed that it was received, promised me it will be resolved, and asked me to call back in a week. Did that four times. No refund. Every time the reason was "we are processing. It may take some time" or "our system has an issue. It happens but we are on it". The "the supervisor" even gave me his name and asked me to call him back. When I did, "the supervisor" was talking to "upper management" and cannot talk to me.

The agents were polite but helpless. I do not think it is their fault that the return was not given but sorry --- when your system always "has an issue", these people in the front line had to face unhappy customers.

Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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Price Review
May 10, 2023
Updated review

I was disappointed with the price when I saw the Asics 24 model on Amazon for $65. I paid $70to Shoebacca for a Asics model...4 years older.

Not only that I got free shipping within 48 hours. I had to wait 5 days for Shoebacca. I am searching for for shoes first at Amazon and then maybe Shoebacca.

Date of experience: May 10, 2023

Great customer service
April 30, 2023
Previous review

Great customer service. Ease of use.

Date of experience: April 30, 2023

Great software
January 12, 2021
Previous review

Great software

Date of experience: January 12, 2021

Very easy to use
January 2, 2021
Previous review

Very easy to use.

Date of experience: January 2, 2021
North Dakota
1 review
0 helpful votes
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My experience was fine- great service wonderful response to inquiries but the items I ordered didn't fit so they were returned.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Good Deal on Shoes
May 10, 2023

Excellent deal on shoes and very quick shipping. I should not be required to type 50 characters on her, though.

Date of experience: May 10, 2023
Minnesota
1 review
0 helpful votes
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Fast shipping, dusty boots.
May 10, 2023

The boots were fine. The box and boots came with dust covered all over them though. Not a huge deal but I've just never had that happen. The price was significantly cheaper than Zappos though for some reason so I'll take the dust for that

Date of experience: May 10, 2023
Washington
2 reviews
0 helpful votes
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Great value
May 9, 2023

Great quality and value. Quick delivery! Easy to use website

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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Excellent experience
May 9, 2023

..From the beginning it was an easy and quick process, delivery was FAST...pleasanterall it was a very pleasant experience.

Date of experience: May 9, 2023
New York
1 review
0 helpful votes
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Hiking boots
May 9, 2023

Needed some hiking boots to hit the trail. Arrived fast

Date of experience: May 9, 2023
Ohio
2 reviews
0 helpful votes
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NA
May 9, 2023

The product description was perfect. The shoe was like the picture

Date of experience: May 9, 2023
Pennsylvania
2 reviews
0 helpful votes
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Fast shipping!
May 9, 2023

Fast easy purchase and great deal! Would definitely shop here again!

Date of experience: May 9, 2023
Wisconsin
1 review
0 helpful votes
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Tim
May 9, 2023

Simple and easy to deal with
Very easy to deal with. Pleasant experience

Date of experience: May 9, 2023
Washington
1 review
0 helpful votes
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The shoes we wanted cheeper
May 9, 2023

My husband blew out his boots but we didn't want to buy new ones right now because they are so expensive. Shoebacca had them 50%off I ordered them expecting something to be wrong with them. They were perfect. We were so happy to get new boots!

Date of experience: May 9, 2023

From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


shoebacca.com
Founded in 2002
Irving, TX, United States
+38