Just absolutely amazing clothing. Super stylish, super cute and super comfortable. And doesn't break the bank. Will absolutely buy more!
AGH! Thanks so much! We have tons more to come so stay tuned for new drops!
The clothes always fits. The feel of them is super comfortable. The right dresses hug in the right places.
We super appreciate the feedback, Isilma!
Ordered a few times, each time has been good quality and decent prices. Only complaint is that sizing isn't very consistent.
We appreciate your input and we'll be taking note of this!
Ive bought 3 dresses for my daughter on cider and they all have been a big hit. Great prices, fast shipping
So happy they were a big hit with your daughter! For jewelry and other accessories, we value health and hygiene for everyone so these items are not refundable. We thank you for understanding!
Cider is wonderful! Their clothes are so cute and good quality. I was surprised at how fast they ship!
SO happy to hear this! Thank you and see ya soon, love!
Placed an order in November. Didn't arrive. I contacted Cider who claim there was a delay. I waited patiently. Contacted them again. They told me to chase Evri although that's the sellers responsibility. Tried again no reply. Tried again as an angry customer and 'Rebecca' replied. Will not refund although they have no grounds to not refund! I paid for an item that never arrived. Shipping label correct, no negligence on my part, apparently item is on its way back to Hong Kong! Offering 10% discount or credit vouchers! Currently in a dispute with Cider who being based outside UK know there is little I can do. I think they make it purposely difficult in the hopes you will give up. As a person with severe anxiety they are definitely affecting my mental health. Don't use!
AFTER YOUR REPLY:
I emailed again 8/01/23 still no response! What is your correct email cider? The full email. I don't use social media.
FURTHER CONTACT WITH CIDER:
They now claim I wasn't home when delivery was attempted, lies. I am housebound due to agoraphobia and have CCTV to prove no attempt was made! Maybe my package was one dumped by Evri in Chatham
Have mentioned this but they are choosing to ignore. Claim it costs them to return and hope I can sympathize with them! A joke. Still no refund. Utter a***holes
Date of experience: 08 January 2023
Edit
Reply from Cider
2 days ago
Hi Sarah! We're terribly sorry to hear about the experience you had in regards with receiving your order and resolution provided. We'd like to reach out to you to sort this out, kindly send us a message on any of our social media pages so we can help you with this We look forward to hearing from you! Please send us a message over at cidergang / shopcider or send email to *******@shopcider. We'll sort this out asap.
Now not communicating
HI! Super sorry about the lack of resolutions :( Please email cider@shopcider.com and we'll fix the issue asap :) You may also send a message through our live chat support on the website! Just go to "Help & Support" -> "FAQ & Contact Us" -> "No Response to Email" -> Live Chat.
Cute clothes. Stylish and good quality! Gr3at return policy as well. Me and my daughters loved the clothes
Aww we really appreciate this. Thank you so much! <3
Cider has so much cute stuff! I love all the variety and how colorful everything is. Sizes are accurate and the stuff is well-made.
OMG! Thanks so much!
I never got my package! After writing 100 mails still didn't get anything! Neverrrr again! Already 5 months left
Hello Anna! Apologies for the experience you received regarding your package :( Please send us a message on shopcider/cidergang at IG or FB with your order details and we'll check this out for you <3
Cute wasn't expecting it to be cropped but I just pair it with under shirts
Thanks so much for your feedback! For future reference, we also have the exact measurements of all our products under "Sizing Help" to make sure you choose the best size that could work for ya
Clothes fit beautifully, great material. Pants just need to be longer for the tall girls
Thank you so much for the feedback! Taking note of this!
My experience was great I will definitely buy from cider again
Can't wait to see what you get next, bestie!
Necesitaba consultar con servicio al cliente, me atendieron por WhatsApp, contestaron y resolvieron de manera amable y rápida.
¡Muchas gracias por tus comentarios! ¡Realmente apreciamos todos sus comentarios!
Overview
Cider has a rating of 3 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cider most frequently mention and customer service. Cider ranks 129th among Women's Clothing sites.
At Cider, nothing makes us happier than bringing you everyday statement pieces that make YOU feel like the main character. Inspired by real people, real moments, and real moods, each Cider piece is intentionally curated with specific references, occasions and aesthetics in mind, ensuring that every colorful sweater to retro mini dress inspires you as much as you inspire us.We are an open book of a million different stories, here to help you celebrate yourself and tell yours. All styles and aesthetics welcome.
Here at Cider, we celebrate smart-fashion, meaning we only produce what we know our customers want. We developed the ability to adjust our production in real-time. By looking at direct feedback and data from our community, we’re able to only produce what we know will sell. That way, we don’t have to raise our prices to cover for the losses of unsold stock. It also means we don’t have to sacrifice on quality to save costs because we already saved those costs elsewhere.
Business History
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You're too sweet! Thanks so much and come check our new collections!