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  • Shop Fem Things

Shop Fem Things

Ratings On Other Platforms

Trustpilot
3.1 / 5
Better Business Bureau
4.3 / 5
Corporate Values

Overview

Shop Fem Things has a rating of 4.3 stars from 422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shop Fem Things most frequently mention customer service, good quality, and timely manner. Shop Fem Things ranks 57th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 76%
Positive
73
Neutral
5
Negative
18

Instant Feedback

27,787 reviews

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How would you rate Shop Fem Things?
Business's Favorite Review

“Great Product Selection”

Christine F.
4/29/20

Love the products on their site. Got a couple things for me and my friends! I wish they carried more bracelets, the ones they have are so cute!

See full review
Top Positive Review

“Its really simple and easy to order, I have read a...”

Dorothy Z.
12/14/20

Its really simple and easy to order, I have read a lot of good comments about the ring, I can't wait to give one to my granddaughter for Christmas "I hope it ships soon. Cause I'm EXCITED!

Reviews (422)

Rating

Timeframe

Other

Reviews that mention popular keywords

order love (25) first time (46)
Thumbnail of user nv94
South Africa
1 review
0 helpful votes
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October 16th, 2021
Verified purchase

Awful quality! I bought one of the cute fruit anklets and a set of rings. The anklet broke in half the moment I took it out the bag and the rings had rough edges. The rings were also extremely small. Like they could fit in a child's fingers.

Overall my experience was not good at all!

Quality
Thumbnail of user walterr573
Rhode Island
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase
• Updated review

My shopping experience was good but I was a bit skeptical when I placed my order. There were a lot of information at the checkout process such as promotions and information that was confusing. And that leads to the second reason I didn't give a five star rating because somehow I signed up for the membership which I had no idea about but thankfully it was taken care of and the membership was canceled. It would have been helpful when the order is placed to have received a contact information like a phone # in case of any questions. Overall, I was pleased with the bracelets. They are very pretty.

I like how the issue was handled. It was taken care of right away. I signed up for the membership by mistake so they canceled it and reimbursed my money without any hesitation.

Reason I chose this business:

The free bracelets when you place an order but also I like the bracelet.

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Walter!
We are happy to serve you with anything you need! If there's anything that we can assist, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Quick process
July 8th, 2023
Verified site experience
• Previous review
Reason I chose this product:

I’m a Christian and love the words written on the braces

Thumbnail of user julianneg14
Illinois
1 review
0 helpful votes
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January 15th, 2021

I ordered the "I Am Enough" ring and am very happy with it. The metal is sturdy yet can still be adjusted for size. I used small pliers with a cloth between them and the ring to make it smaller. I also made the parts with words on them fit closer together. The ring came quickly and when I contacted the company with a question they responded quickly. Given the quality of the ring and their customer service I am quite happy with buying from them.

Products used:
Ring

Service
Value
Shipping
Quality
Thumbnail of user reginar20
Arizona
1 review
0 helpful votes
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January 4th, 2017

I ordered bracelets from this site 12/8/16 and never received them! They have yet to respond to my messages and how convenient there isn't any tracking information or any phone numbers for this 'so called company'. I have disputed all these charges with my credit card company and will be filing formal complaints with BBB.

Thumbnail of user hollyw70
Minnesota
1 review
0 helpful votes
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November 27th, 2017

I have done two orders with FemThings and have gotten everything I've ordered, though I have to usually wait a few weeks and gets multiple small shipments. I've bought some clothing items and some bracelets. I like the bracelets, but the clothing is so-so. It's obviously not made to American sizing, and even though I'm a med/L here, I have to order XL for things to fit. Thankfully I have a daughter and smaller friends so I can give stuff away that's too small. Paying 20/month for the membership basically forces me to go in and order every month and use the $20 coupon code, so it's a "wash"... but that means I need to find $50/month worth of stuff to buy to get the free shipping with it as well. I'm not sure how long I'll keep doing it, but since it's close to holiday time, I have found some good things for presents.

Thumbnail of user shannonr151
Kentucky
1 review
1 helpful vote
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March 14th, 2019

I had purchased a ring on this website. It must be in some fine print because it also signed me up for a monthly membership that I have been charged for each month! I have requested to cancel the membership and it still has yet to be done!

Thumbnail of user lindat2208
New Hampshire
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

I placed an order for one bracelet and they sent me 4 bracelets. I called customer service and they argued with me that I had placed an order for the 4 bracelets. They never sent an itemized list so I can't send them back. Now I am out the money they charged me for something I didn't want! Will never do business with this company again. I should have read all the negative reviews first!

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Linda!

We are sorry to hear about this inconvenience, We greatly appreciate your feedback Linda. We want to help you with your concern in returning the items that you don't want, please contact us at 617-213-0011 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Thumbnail of user lindav977
New Jersey
2 reviews
0 helpful votes
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May 8th, 2023
Verified purchase

It was easy to shop here. I had a problem on my end with the order and received the most prompt and courteous response. We were able to correct my issue and I was able to share my purchased gifts with friends in time for our celebration - and they loved them!

Reason I chose this business:

I liked the message.

Reason I chose this product:

I liked the messages they produce.

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Linda!

Thank you for having an interest in our items! We are glad to hear that you find your experience in ordering easy. We greatly appreciate your feedback!

Thumbnail of user judym1972
Texas
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Good experience. Had some concern about late delivery, but customer service said it was due to Hugh sales volume and ordered some alternatives.

Communicated via email.. Their response was quick.

Reason I chose this business:

Liked bracelet message

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Judy,

Thank you for giving us your positive feedback and having interest in our items. If there's anything that we can assist, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Judy!

We are glad that you're satisfied with our Customer Service and we sincerely apologize for the delay on your order. We greatly appreciate your patience and understanding on this matter! We will always strive to give the best quality products and services to our dear customers so you can continue to trust us in the future. If there's anything that you need, you can reach us at 617-213-0011 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat so we can further assist you.

Thumbnail of user carolynp120
Florida
1 review
2 helpful votes
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October 31st, 2018

No where did I get a membership or any indication of such and I didnt see this charge for months not sure even what was bought or by who. They wouldn't tell me or cancel it when I requested. I'm disputing it all

Thumbnail of user nicoleh504
Pennsylvania
1 review
0 helpful votes
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July 11th, 2020

I need help I am confused it says that my order shipped separately. If, the Chica order was shipped I never received any tracking number. Other than that. I love your jewelry. I have no complaints. I know that I will becoming a member soon.

Thumbnail of user rainf2
California
1 review
0 helpful votes
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January 5th, 2017

I ordered two bracelets. And that's it! A month later I'm getting charged for a membership fee I didn't buy. I'm trying to contact them but there is no phone number and everytime I try to contact them I get returned to their FAQ page. I'm pissed!

Thumbnail of user jenniferm5953
Ohio
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase
• Updated review

I love my bracelets, I wear mine all of the time and it still looks beautiful...no tarnish great message. I will buy from you again 🤩

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Jennifer!

Thank you for your wonderful feedback! We are delighted to hear that you love the looks and message of our bracelet. Thank you so much for choosing to buy from us again! We look forward to seeing you wearing the items and if you send us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com or send it via text at 941-344-1234

Very good lovely
December 3rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Beautiful pieces love the message ❤️

Reason I chose this product:

Love the message ❤️

Thumbnail of user josephg1936
California
2 reviews
0 helpful votes
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November 12th, 2022

This popped up on my IG page. Have not been in the website as if yet. But impressed enough to sign up for emails about jewelry.
Reason I chose this business: Like what I see so far
Reason I chose this product: because I am enough

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Joseph, glad to know you liked what you saw on our Instagram post. If there's anything we can assist you with, you may call us at 617-213-0011 or send us an email at support@shopfemthings.com or chat us here: https://shopfemthings.com/?chat

Thumbnail of user angelak539
Michigan
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Fem Things was not complicated. I received what I ordered within 3 days. This morning $19.87 was taken out of my bank account for something I did not buy. Either you give me proof that I purchased something or put $19.87 in my bank account IMMEDIATELY

Reason I chose this business:

I saw the I Am Enough ring on Facebook

Reason I chose this product:

I love the I Am Enough ring because I need to remember it.

Thumbnail of user tracys115
Pennsylvania
1 review
0 helpful votes
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January 2nd, 2017

Offers free bracelet and offers a second with free shipping. They have a so called club with a membership free of $20. Once you buy the first bracelet they will begin charging your card for a membership even though you did not select to join. They state they have a disclaimer but nothing is there at all. You are not loosing your mind, it's not there. Never received product even though ordered over a month ago. Lots of data out there and everyone says the same thing. Save yourself the trouble and money.

Thumbnail of user samuelb61
Philippines
1 review
4 helpful votes
  • Send Message
March 27th, 2017

Well in my case I received my orders within a week or two so I didnt have to wait like others. I just dont like how Im automatically registered to their membership! Contacted them and cancelled my membership, their customer service respond fast. I think that Im not the only one who experienced being automatically registered to their membership... what I can advised others is once you enter your email address to their site make sure that you contact their support to cancel your membership right away. I think in that case you wont see any $20 charged in your bank account.

Thumbnail of user mariab974
Alabama
1 review
0 helpful votes
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January 5th, 2021

The I am enough ring is oh so beautiful I bought this ring for myself but I will gift this to my daughter because I never want her to forget that she is enough all by herself... never settling for anything less!

Thumbnail of user daniellex163
Pennsylvania
1 review
0 helpful votes
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March 29th, 2023
Verified purchase
• Updated review

I was pleased with the service and the bracelets looked better than expected for the price. When I placed the order it said I could pick a free bracelet which I did. I didn't know that I would be charged a separate amount of $1.99 for the free bracelet. Since I paid $4.95 in shipping for the one bracelet and the bracelets arrived together I can't believe the $4.95 would not have covered the postage.

Reason I chose this business:

My granddaughter loves brackets like this and I liked the positive message.

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

We truly apologize for the inconvenience that caused you. If there's anything that we can assist, you can contact us at 617-213-0011 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

When I placed the order it said I could pick a free...
March 14th, 2023
Verified site experience
• Previous review

When I placed the order it said I could pick a free bracelet, but I don't see it on the confirmation.

Reason I chose this business:

My granddaughter lives brackets like this.

Reason I chose this product:

Loved the encouraging message for my granddaughter.

Thumbnail of user janetu455
New Hampshire
1 review
0 helpful votes
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November 7th, 2021
Verified purchase

I received within a week. But now I'm getting a random charge of 19.87 for NOTHING. I paid for the necklace at 9.95 and received. But now a bogus charge of 19.8 has appeared on my bank account. Please FIX THIS

Reason I chose this business:

Perfecr gift for my friend, hwr nickname is Phoenix

Service
Quality
Thumbnail of user jacquid27
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 10th, 2023
Verified purchase

I have made purchases from this site numerous times for my grandchildren, sisters, and friends. They love their gifts and the inspirational sayings. They wear silver and love the fact their gifts are stainless steel and don't tarnish

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Jacqui!

Thank you for having an interest in our items! We are happy to know that your loved ones love our items.

Thumbnail of user judithm1012
South Carolina
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The item was not what I thought it would be. I thought it could be used as a pocketbook but it's just a tote. I accidentally ordered another that I will be returning. I don't think it was worth what I paid for it.

Reason I chose this product:

For a friend

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Thank you for ordering from Fem Things!

If there's anything that we can assist, you can contact us at 617-213-0011 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Thumbnail of user francesj258
Louisiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I did not want to purchase a heart ring. Please do NOT charge my credit card. This is very misleading. I am not paying for the
Heart Ring. Please credit my account for the $9.95. Just want the bracelet. Very disappointed!

Reason I chose this business:

To help St Jude Children's Hospital

Reason I chose this product:

Liked the bracelet

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Frances!

We want to assist you on this, please contact us at 617-213-0011 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Thumbnail of user cynthiao839
Arizona
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Easy to navigate. I love the braclets only things is they are very small. Made more for a childs wrist thank a full grown adults. I bought 3,1 for myself and 2 as giftsand i will have to but extra links for everyone to wear them.

Reason I chose this business:

Loved the product and price was right.

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Cynthia!

Thank you for having an interest in our items! We are glad to hear that you find your experience in ordering easy. We greatly appreciate your feedback!

Thumbnail of user carmens523
Texas
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

The words are so small on this bracelet the words are so small on this bracelet the words are so small on this bracelet I can barely see the words on this bracelet the words are so small on this bracelet I can barely see the words on this bracelet.

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Carmen!

We are sorry to hear about this inconvenience, We greatly appreciate your feedback and we are sorry to hear that you find the lettering on the bracelets small we will surely take note of this feedback for improvement.

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From the business

Designer looks at affordable prices! Join the movement, shop at Fem Things.

Business History

Fem Things was born from the desire to offer trendy, creative and high quality fashion to women who love to express themselves in style.

We create sterling jewelry as well as collaborate with worldwide designers and manufactures to bring you a comprehensive collection of clothing and accessories. Because most of our products ship directly from our manufacturing partners to your doorstep, we are able to offer our products at deep discounts.

Company Representative

Thumbnail of user michaelb4518
Kiara C.
Typically responds within 2 days

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