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  • Shop Fem Things

Shop Fem Things

Ratings On Other Platforms

Trustpilot
3.1 / 5
Better Business Bureau
4.3 / 5
Corporate Values

Overview

Shop Fem Things has a rating of 4.3 stars from 422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shop Fem Things most frequently mention customer service, good quality, and timely manner. Shop Fem Things ranks 55th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 76%
Positive
73
Neutral
5
Negative
18

Instant Feedback

27,797 reviews

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How would you rate Shop Fem Things?
Business's Favorite Review

“Great Product Selection”

Christine F.
4/29/20

Love the products on their site. Got a couple things for me and my friends! I wish they carried more bracelets, the ones they have are so cute!

See full review
Top Positive Review

“Its really simple and easy to order, I have read a...”

Dorothy Z.
12/14/20

Its really simple and easy to order, I have read a lot of good comments about the ring, I can't wait to give one to my granddaughter for Christmas "I hope it ships soon. Cause I'm EXCITED!

Reviews (422)

Rating

Timeframe

Other

Reviews that mention popular keywords

order love (25) first time (46)
Thumbnail of user monicaj186
Michigan
2 reviews
0 helpful votes
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January 2nd, 2021
Verified purchase

Bought the "I Am Enough" rings for a camp my nonprofit is running for girls this summer. The name.of the camp is... I Am Enough! Perfect! Planned to order 2 or 3 to give as prizes, but the process was so simple and the cost so affordable, I ordered 10! And got a bonus rose-gold one for my daughter. Now each camper will have a beautiful reminder that they are enough. And the rings are very good quality and just a great value.

Service
Value
Shipping
Quality
Thumbnail of user tinas1231
Georgia
2 reviews
0 helpful votes
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March 8th, 2024
Verified purchase

I love these bracelets, just what I wanted and expected. The only problem was how long it took for delivery.

Reason I chose this business:

The bracelets

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Tina!

We apologize for the delay, we are glad to hear that you have received your order and like it! We greatly appreciate your feedback and yur review means a lot to us and helps us to improve our service.

Thumbnail of user jaimej34
Ohio
1 review
8 helpful votes
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February 13th, 2020

I haven't used them since 2017 and they've continued randomly charging my account for random $2+change amounts. When I contacted support, their excuse is that the charge is for "saved shopping carts, electronic access to un-used gift card codes or custom account modifications". They claim the charge will be refunded to me in the next 5-10 business days, but it never should have occurred at all.

Tip for consumers:
Don't. Or cancel your credit card immediately.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anderiae1
Oklahoma
1 review
1 helpful vote
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January 1st, 2021

I ordered the 'I Am Enough ring. Accepted offer for "free" ring. I got 2 emails about the order confirm & shipping. Then last week the silly company takes a membership fee of $19.95 from my account. I'm sure you can buy this stuff on eBay, Amazon or Claire's

Thumbnail of user brookea17
Colorado
1 review
0 helpful votes
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December 27th, 2016

Q: I ordered several bracelets from this website on 12-1-16. The money was charged to my bank account on 12-5-16. The website says delivery take no more than 3 weeks. I have YET to receive ANY of my bracelets, that were going to be Christmas presents, and now they've charged me nearly $60 in monthly "Membership" fees because they counted my 3 separate purchases as 3 separate customers! I've emailed their customer service, and not reply. Calling my bank today. How ironic that a website that claims to help support women, is the same company that's ripping off us off.

Thumbnail of user kavat
Utah
1 review
2 helpful votes
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February 10th, 2017

I ordered 3 bracelets from the site, they arrived as scheduled. However, I was then charged for a membership that I never agreed to($19.95/month) for an additional three months. I have emailed their support team numerous times to tell them to stop charging me, and they continue to charge me. I've filed dispute claims with my credit card agency.

Thumbnail of user gillianw104
Australia
6 reviews
6 helpful votes
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December 19th, 2022

Wish there were various perspectives or things: front and back sees. Nearly requested a lovely sweatshirt however it just showed the back. Perhaps the front view. Was a deal executioner. Simply attempting to track down my away site. I frequently hit some unacceptable back bolt which tosses me back to the web. Other than that, I love your extraordinary choices.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Gillian! If there's anything that we can assist, you can contact us at 617-213-0011 or email us at support@shopfemthings.com or chat with us https://shopfemthings.com?chat

Thumbnail of user barbarap297
New York
1 review
1 helpful vote
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November 21st, 2018

Same thing happened to me as several others here: ordered something, the 'membership' is hidden in the fine print, and got months of charges for it. Just spoke with the company and they are giving me 3 months credit and gift cards. Don't support this scam outfit! They also seem to have other branches, sweet simply vegan is one I find, so beware of others.

Thumbnail of user jessicaq238
France
1 review
0 helpful votes
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January 28th, 2021

I could spend all day long browsing through your site. There is everything a woman needs indeed. Even such a picky customer as I am was able to find a perfect fit for me. Thanks for the quick delivery. I will definitely come back for more.

Thumbnail of user lydiah156
Ohio
2 reviews
0 helpful votes
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June 27th, 2023
Verified purchase

Absolutely terrible. Took forever to receive my order and when I did receive it I was so disappointed in it. It looks like something you would get from a bubble gum machine. Definitely not worth the money.

Reason I chose this business:

Love the bracelet

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Lydia!

Thank you very much for your feedback! We are happy to hear that you love our products. Looking forward for more orders from you in the future ;)

Thumbnail of user tierrea
Washington
1 review
2 helpful votes
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March 1st, 2018

This company does warn you about the membership. I placed an order and knew about the membership. They received my cancellation, told me my order was updated, and shipped them anyway. They then charged me for three months of membership over a two month period. There is no way to cancel the membership because I don't even have an account on their website. I called my bank for resolution, hopefully enough people will call their banks to red flag them.

Tip for consumers:
Call your bank for a chargeback if you don't have luck with them. They operate under several business names.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gracek544
Delaware
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Seems great so far,I would love to have these for my grand an great grandchildren!

Reason I chose this business:

Something to let people know what u stand for,GOD!

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Grace!

Thank you for ordering! This is a perfect gift for your granddaughter and great-granddaughter they will surely love this. We hope that this will be a great reminder for them we look forward to hearing from you more when you receive your order!

Thumbnail of user jessicab276
South Carolina
1 review
1 helpful vote
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October 13th, 2017

I ordered from this website one time and have been getting fraudulent charges from them ever since. After going in circles with customer service, who could not assure me that my information would be removed from their system, I have had to cancel my card in order to stop this. Their products are low quality and the staff are unhelpful. There are better sites to order cheaply made products from.

Thumbnail of user elizabethm4386
California
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Easy to order. Easy to navigate. Lots of beautiful items

Reason I chose this business:

Saw this on FB. Going through a rough patch and this popped up at just the right time.

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Elizabeth!

Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We have a lot of customers buying our products as it is a great reminder to themselves or give it as a gift to their friends and family.

Thumbnail of user paulag200
Michigan
1 review
2 helpful votes
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April 4th, 2020

This company is a scam. I ordered some simple rings for my daughters and god daughter two years ago for Christmas. They cost very little (and are only worth very little), but what I didn't realize is that in VERY small print at the bottom of my order it said that I was enrolled in a membership. Membership for what? Over the course of a year, I ended up with almost $200 in membership fees (small charges every month that were easy to overlook) before I caught it. Once I caught it, I called to cancel which they grudgingly did. Now I just noticed that they started charging me again so I will have to deal with them again. DO NOT order from them because they will continue to find ways to charge you. Sneaky and dishonest.

Thumbnail of user christinel1322
Oregon
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

My experience with Fem Things was quick & easy. I ordered two rings and got a third one free plus free shipping. Which I thought was wonderful for the price I paid. My items were delivered to me fairly quick. I love the rings I ordered. The material is very durable. I've been wearing my ring since I got it. I haven't taken it off at all. I gave the other two rings to my daughter & her friend. So we now have matching rings. So cute! I absolutely love the affirmation engraved on it. I will definitely order more jewelry and I would definitely recommend Fem Things to my family & friends for sure. Can't wait to see what other kind of cool jewelry they have.

Reason I chose this business:

Found it on Facebook looked interesting & I love jewelry.

Reason I chose this product:

Good affirmation

Quality
Thumbnail of user tinam118
Colorado
1 review
1 helpful vote
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February 4th, 2017

I purchased 6 bracelets (3 separate charges) on November 29... FINALLY received 3 of the bracelets on Dec 22 -- and as of Feb 4, have STILL not received the other 3. I contacted the company numerous times -- and was told "we have just shipped them; you should receive them soon" -- then later "they are on back order and should arrive in the next several weeks"... both times they offered to give me a refund; the first time I said "no, as long as they are on their way". The second time (several weeks ago), I asked for the refund -- which they never gave. No refund & no bracelets. And as for the 3 bracelets I did receive, one of the 3 broke two weeks after my daughter put it on. TerrIble quality. This business is a pure scam!

Thumbnail of user leahk15
Indiana
1 review
1 helpful vote
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December 21st, 2016

This site took my money for items I have never received and they do not respond to customer service inquiries. They don't list any phone numbers and only have a single email address for any form of contact. On Facebook many people report being charged for multiple items they never purchased.
I am going to report them to the Better Business Bureau.

Don't buy from this site!

Thumbnail of user kathleenn258
Colorado
1 review
0 helpful votes
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November 13th, 2020

I ordered I Am Enough rings, get one free. Was charged for expedited shipping, 19.87 13 days later to enroll me into something without my permission. Asked for refund & my request has to be transferred to someone else for approval?

Thumbnail of user donnap822
Arizona
1 review
1 helpful vote
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February 13th, 2021
Verified purchase

I will say that the quality of the jewelry that I received is very nice and very up to standards. It came in a great time frame. But the thing that left a sour taste is that I was charged for a membership that I knew nothing about twice. It was not something I wanted. I wanted to make a one time purchase and leave it at that, especially with how things are I can not have unexpected charges show up in my account. Very unacceptable. I will not recommend on that alone especially when I ordered did it mention I would have to be a member to purchase from this site.

Thumbnail of user cr162
Illinois
1 review
3 helpful votes
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January 12th, 2019

Ordered one item, membership was hidden in fine print. Complained and was given a "store credit" rather than a refund. Used said credit and an still waiting for shipment. (Shipping EXCLUDED from credit. Will NEVER use this site again.

Thumbnail of user oliviak362
Pennsylvania
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

It was great and easy to purchase. I would order more

Reason I chose this business:

I liked the message that was given

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Olivia!

Thank you for having an interest in our items! We are delighted to know that you like the message engraved on it. You may also want to check our other items on deals through this link https://linktr.ee/FemThings?fbclid=IwAR1411pdVQfOGzVclNv1pq_LRWRh9W3RLc_MOMAppk3VW3FNTkwRlFGe9V4

Thumbnail of user cynthiaw1794
Arkansas
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

The experience was pleasant. Even though I did not select additional items, I am satisfied so far. Anxious to see the promis of a timely rush order and quality of the purchased items, as these are gifts for my two biological sisters

Reason I chose this business:

The add caught my eye as I was searching.

Reason I chose this product:

I was thinking of early Christmas gifts

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Thank you for ordering from Fem Things!

Thumbnail of user marthaw145
Kansas
6 reviews
0 helpful votes
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February 13th, 2024
Verified purchase
• Updated review

I'll be honest …. It took a little while to receive the bracelets cuz they were out of stock but gosh! They gifted me a $20 gift card and they weren't all that late. It was a great experience.

I just didn’t receive the bracelets when expected so I emailed customer service. They apologized, said the bracelets were on back order and sent me the option of a refund or gift card to wait. I took the gift card and wa-la! The bracelets showed up very shortly thereafter. It was a very good experience.

Reason I chose this business:

Cute, thoughtful bracelet / great gift!

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Martha!

Thank you for your feedback! We apologize for the inconvenience caused by the delay in shipping. We always strive to give the best service and quality products to our customers. We look forward to seeing you wearing the items and if you us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com

Had a little trouble inputting credit card info because...
December 31st, 2023
Verified site experience
• Previous review

Had a little trouble inputting credit card info because it had ancient info stored apparently. Anxious to get the bracelet and see the quality.

Reason I chose this business:

Going thru a rough time …. Could use this as a reminder.

Reason I chose this product:

3 of us going thru rough times!

Thumbnail of user lizzettes7
New Jersey
1 review
0 helpful votes
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March 5th, 2023

I spent $100 and they tricked me into some monthly membership that I am trying to cancel and I cannot because no one picks up the phone and no one calls me back. I emailed them and they email me back some automated random message. I am working with my credit card company to get these 4 months of $19.87 off my account. What a shame that you cannot even buy something without being tricked.

Tip for consumers:
be careful when buying anything from here because they will put you on a monthly $19.87 membership.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Lizzette!

We are sorry to hear about this inconvenience. We always make sure that we give our customers the freedom to join our Free trial Membership and an option to opt out to it as well. There was a reminder in our page every time a customer placed their order about the membership stating the Terms and Conditions. We will look into it so we can improve the customers’ experience. Should you have any questions, you can contact us at 617-213-0011 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

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From the business

Designer looks at affordable prices! Join the movement, shop at Fem Things.

Business History

Fem Things was born from the desire to offer trendy, creative and high quality fashion to women who love to express themselves in style.

We create sterling jewelry as well as collaborate with worldwide designers and manufactures to bring you a comprehensive collection of clothing and accessories. Because most of our products ship directly from our manufacturing partners to your doorstep, we are able to offer our products at deep discounts.

Company Representative

Thumbnail of user michaelb4518
Kiara C.
Typically responds within 2 days

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