• Sims Custom Shop

Sims Custom Shop

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Overview

Sims Custom Shop has a rating of 4.2 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sims Custom Shop most frequently mention paint job, guitar body, and customer service. Sims Custom Shop ranks 2nd among Guitars sites.

  • Service
    53
  • Value
    52
  • Shipping
    49
  • Returns
    15
  • Quality
    52
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
169
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How would you rate Sims Custom Shop?
Top Positive Review

“Impeccable finish”

Neil D.
9/2/22

I had Sims paint a guitar gold for me, and I'm astonished at the finish. I've owned so many guitars and I can honestly say this paint job is better than any factory paint job I've ever seen. It's a time consuming process but the end result is well worth the wait. I plan on having my Les Paul painted next. Patrick is a very talented man, and if they gave a grammy for painting guitars he deserves one.

Top Critical Review

“Beware Patrick Sims”

Warren M.
4/19/18

Sent my ibanez Rg 2610 to him to strip Mike learn green skull paint job and paint a tiger stripe graphic with a money order for $690 well over 4 years ago. I got a few responses then nothing for 3 years, it has been reported as stolen terrible communication, i have a picture of him holding my guitar in his shop with Mike Learns graphic on it as if he is advertising he painted it, man is a thief beware if he likes your guitar he keeps it thats my experience

Reviews (135)

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paint job (27)
Thumbnail of user luisr756
Pennsylvania
1 review
0 helpful votes
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October 5th, 2022

I sent my guitar body to Patrick at Sims custom guitar shop. At first i was not sure how or what was the outcome going to be. To my full surprise the body came out better than I expected. Pat, is a professional. What costumers need to remember is to be patient. Patrick is a one man show and he tries to full fill every job within a time frame. He said 15 week but he needed a bit more time. He will communicate everything with you and keep you up to date. I am very please with his work and will be a repeated costumer. Thank you Patrick@
Sims Custom guitar shop

Tip for consumers:
Please email Sims custom shop. You wont regret it. Amazing work goes into every spray of paint that goes on your guitar.

Products used:
Guitar paint service

Thumbnail of user keithr126
Utah
1 review
2 helpful votes
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July 12th, 2018

Patrick does amazing work. I contacted him with an idea (polka dot Explorer), and he executed it to perfection. The quality of the finish is amazing. Not only is the finish he did fantastic, but he was a great person to work with. If youre on the fence about using Sims Custom Shop, get off the fence and do it.

Thumbnail of user freda343
Oklahoma
1 review
9 helpful votes
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July 14th, 2020

I sent Patrick a guitar to get refinished over a year ago and have not seen it. After trying to contact him and have him not answer my calls or return my messages... he's even blocked me from commenting on his page... If you like your guitar and want to see it again... DO NOT SEND IT HERE!

Thumbnail of user paull2207
Texas
1 review
0 helpful votes
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December 29th, 2022

So my experience with Pat started with a poorly worded email which prompted him to call me and explain why what I had asked for couldn't be done in any way that would create a satisfactory product.
Once we got exactly what I wanted spec'd out, he went above and beyond in helping get my guitar out to him and getting it turned around in record time. He was in constant contact with me, kept me updated with pictures, and delivered EXACTLY what I wanted.
I cannot say enough good things about Pat and Sims Custom Shop!
Great prices, and customer service was phenomenal!
If you have any projects and you're unsure, Sims Custom Shop is the way to go!

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Value
Quality
Thumbnail of user jakec283
Virginia
1 review
1 helpful vote
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June 13th, 2021

I had a 1981 Gibson Les Paul Custom refinished and Sim's Custom Painting done an amazing job and was on time. Perfect finish and top quality detailing! Sim's is the only guitar refinishing business I'll ever deal with from now on and I HIGHLY recommend them. Very professional and a great personality!
5 out 5 stars!

Products used:
Guitar refinishing

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Value
Quality
Thumbnail of user kyleb114
Mississippi
1 review
3 helpful votes
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February 13th, 2018

Emerald green done on a quilted maple top. Absolutely pops! Love the work! Sims is a perfectionist. Hes not your put on paint and laquer and heres your guitar back. He will make sure the job is done flawlessly

Thumbnail of user evokeguitarsdc
District of Columbia
1 review
0 helpful votes
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July 10th, 2023

Sims did a wonderful job finishing the three guitar bodies I sent him. The communication was great throughout the process, and I couldn't be happier with the final product. Will be sending Sims more work in the future!

Tip for consumers:
Sims was very professional and knowledgeable about various finishing products and processes.

Products used:
Guitar body finishing

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Thumbnail of user brandonm189
New Hampshire
1 review
2 helpful votes
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July 22nd, 2018

I couldn't be happier with the zakk Wylde red bullseye paint job on my Gibson Les Paul. It is identical and the finish is like glass! It's beautiful and I've could not say enough about the amazing detail and great price point!

Thumbnail of user johnt3890
Florida
1 review
0 helpful votes
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November 12th, 2022

The trans black burst finish came out flawless on my strat ultra body. I could not be more pleased. It's one of a kind now and better than anything you could buy off the shelf.

Tip for consumers:
Be patient and let the master work

Products used:
Guitar refinish

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Value
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Quality
Thumbnail of user adamw1032
Virginia
1 review
3 helpful votes
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August 11th, 2022

Pat did an amazing job on my guitar, so grateful he's able to perform this work for I do not appreciate stock paint jobs. Pat turns the ordinary into art. Thanks again Pat.

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Thumbnail of user johnh8825
Texas
1 review
0 helpful votes
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July 6th, 2023

If you want quality work,using only quality materials on your project Patrick Sims is the guy! From start to finish, I can't brag enough about how I was treated.

Products used:
Paint and custom refinish services

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Thumbnail of user paulr2233
New York
1 review
3 helpful votes
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July 15th, 2022

All good things come to those that wait, and sometimes that just makes it sweeter. Took just a little bit longer than planned but I got my old pal 1989 Ibanez 540SLTD body back from Patrick today restored to its original Desert (neon) Yellow and all I can say is WOW. I was worried no one would really do the proper DY color on this, especially after many years of my Sharpie scribbling and spray painting over it... ruining it basically. Sent it to Patrick and held my breath; he hunted me down online (after I'd switched all my contact info without him knowing) and contacted me last week. Unboxing it today was a revelation. The color is incredible, the PERFECT Desert Yellow, super saturated and clean, the lacquer shine is like glass, perfectly smooth, super reflective. Might be nostalgia talking but I swear it looks better than it did at Sam Ash in 1989. Today is a good day: thanks Patrick!

Thumbnail of user markp2501
California
1 review
1 helpful vote
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August 29th, 2022

Pat Sims does the BEST paint jobs I have every seen! His is very transparent about how the process works and up front about all pricing, which is very reasonable. Great craftsmanship and VERY knowledgeable! Pat did the Jackson Soloist that is pictured here and will be doing a Jackson RR1 later this year.

Products used:
Paint job

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Value
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Thumbnail of user aaron.grise93
North Carolina
1 review
0 helpful votes
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June 14th, 2023

Great service and returned before the quoted turnaround time! Pat fixed multiple cracks on my original finish and made it look amazing in a satin black!

Thumbnail of user michaelg3477
Pennsylvania
1 review
1 helpful vote
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July 2nd, 2021

This paint job is better than any bass I've bought brand new! Great pricing, great customer service, I will definitely be getting more instruments refinished through Sims in the future.

Products used:
Bass Refinish

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Value
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Quality
Thumbnail of user danw251
Arkansas
1 review
3 helpful votes
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June 25th, 2018

Sims Custom Shop will do you right! I had some serious battle damage and they made the guitar body like new and gave me a super new color. Could not ask for anything more. Highly recommended!

Thumbnail of user brianc1243
New York
1 review
4 helpful votes
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January 6th, 2020

Very pleased with the job they did on my Warmoth Tele body. It turned out perfectly. Blacker than black! I am already thinking about my next project to send down for paint. 100% will use again!

Thumbnail of user justinh1080
Michigan
1 review
0 helpful votes
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May 9th, 2023

Pat did an amazing job on my warmouth strat body. Very knowledgeable and professional! He finished faster than anticipated, and did great work. Thank you!

Products used:
Guitar painting

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Value
Shipping
Quality
Thumbnail of user jeremyb731
New Jersey
1 review
1 helpful vote
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July 2nd, 2022

Excellent work, Very professional extremely pleased with how the guitar turned out. The finish work is flawless and following all of my special directions.

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Thumbnail of user benc1153
Spain
2 reviews
2 helpful votes
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July 22nd, 2022

I contacted Pat to have a PRS guitar refinished, and the process was fantastic. Fast & direct communication, and an incredible end-result. Highly recommended!

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Value
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Thumbnail of user kristijanj
Tennessee
2 reviews
2 helpful votes
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May 5th, 2020

Meeting Patrick is person was great. He is a professional. And all business. Give him time and he will make you happy i was. My guitar came out perfect

Thumbnail of user lourod03
Pennsylvania
1 review
0 helpful votes
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August 19th, 2023

Patrick you did an amazing paint job on my guitar body. You not only painted it but repaired that small crack. You are amazing in what you do. Thank you very much

Tip for consumers:
Great service

Service
Value
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Quality
Thumbnail of user marcom215
Massachusetts
1 review
1 helpful vote
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December 8th, 2020

I wish I could give more stars here! I built a guitar over 30years ago, it is very unique in that it is acoustic and electric, and my own original shape too. I have toured with the guitar, I've recorded so many songs with it and its been really special to me. My only issue was that I was never happy with the finish that I put on it. It was a DIY poly spayed finish, automotive clear coat. This year I decided to take the guitar apart and make some upgrades and in doing so realized, hey this is the perfect opportunity to get the guitar re-finished as well. So, I started some internet searching and found a few guys. I was really impressed when I saw all the different type of work that SIMS Custom Guitars has done. The fact that they also have their own guitar line peaked my interest as well, and they are superb guitars! I decided to call SIMS, the conversation with Pat was direct, detailed & honest, we talked about expectations on both sides and he seemed like the kind of guy I like to do business with. Well, I just received my guitar back today and I could not be more happy! It looks better than the high end guitar finishes I've seen out there. The luster, gloss, depth, how the stain plays with the grain, its just amazing. I've already texted Pat a few times letting him know how over the top I feel!. I've never been more excited about re-assembling a guitar as I am today. Thanks again for everyone at SIMS! You make a musician proud to play!

Thumbnail of user brendano22
Texas
1 review
2 helpful votes
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June 11th, 2018

Pat is absolutely amazing at what he does and you definitely get what you pay for. My Ibanez RG8 had a really nasty, ugly looking deep crack in the paint running all through the body. I wanted to see where I could take or send it to get refinished but many of the prices that people charge can get to be insanely expensive for a refinish. After searching for awhile I came across the Sims Custom Shop site and was impressed with what the site had for pics of previous refinishes. I got ahold of Pat and discussed sending in the body for a refinish in the original metallic pewter grey finsh and the total ended up being very reasonable for the work. I was a bit worried it would take longer than his given estimated finsh time for the guitar due to me having to move a week after the estimation, but it ended up being done right on schedule and the guitar looks brand new! I couldn't suggest Pat and his work enough and I'll definitely be doing business with him again!

Thumbnail of user teresad256
India
7 reviews
14 helpful votes
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September 15th, 2020

I bought a guitar for my brother and he was so happy seeing the guitar. Amazing product with excellent quality. Customer service was helpful and kind. Value for money. Overall great experience.

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From the business

The Guitar Refinishing and Painting Custom Shop. Specializing in factory quality guitar finishes and restorations.

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Thumbnail of user patricks172
Patrick S.

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