website thubmnail of SkipTheDishes
How would you rate SkipTheDishes?
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Canada
1 review
0 helpful votes
Follow jeffery p.
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Bad service. Terrible
October 24, 2023

Made an order. Skip called and help change the order because food was not available. Skip called again and changed order but then order never showed up. After spending over 30 dollars, I got 67 points. And portland jerk in brampton ontario is no better.

Date of experience: October 24, 2023
Canada
1 review
2 helpful votes
Follow Alice M.
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USELESS employees
December 11, 2020

Delivery drivers don't follow instructions, will steal food, drop it off at completely incorrect locations. Customer service is a joke, you cant even call them it's all over text. Don't use this, when things get screwed up by their useless employees you'll only be met with more useless employees

Date of experience: December 11, 2020
Canada
1 review
0 helpful votes
Follow Stew K.
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What a terrible company every time I order always and issue this time they sent food to wrong address and offered half my money back I'm all done door dashing app downloaded see ya never again skip you guys suck!

Date of experience: July 15, 2023
Canada
1 review
2 helpful votes
Follow Grant M L.
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EVERY ORDER IS LATE & COLD OR MISSING ITEMS LATELY
February 25, 2023

From Phils coming with no Syrup for the Pancakes, to Subway being over an hr late and showing up soggy & cold. As well as, the Ginger Beef from Kings having NO sauce at all on it. Every order through S.T.D. (btw, someone should have really checked THAT acronym) has been a disaster. Phils was their strike 3. Happens again & I am done with them. Like everyone else these days I work far too hard for my money to waste on poor food and service.

Date of experience: February 25, 2023
Canada
1 review
3 helpful votes
Follow Chantel M.
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Waste of time and energy. I ordered twice from subway tonight and BOTH times got it wrong. First order got cancelled after half an hour of waiting, then they told me they would give me skip credits, no I'd like a full refund back into my account since it didn't even get CONFIRMED. The customer service is complete garbage! Don't even try to contact them…. Then the second one my driver 'Gagon' was sitting in front of some house for 45 minutes while my food was sitting at subway getting cold. He came and just gave me the subs, no communication as to why that happened. It's not like Uber east where I can actually contact the driver. 3 hours later I finally got my sub. I would of went to bed considering I have work in the morning..

Date of experience: April 24, 2022
Canada
1 review
0 helpful votes
Follow Terry W.
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Ordered food, but the courier never arrived and they cancelled my order without a refund. Online customer "service" person completely unhelpful and took courier's word over mine. Bunch of crooks. Will never use them again.

Date of experience: March 11, 2020
Canada
1 review
2 helpful votes
Follow Sarah B.
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Please don't use skip the dishes. They drivers and the customer service team where you're able to chat with on the app are the most incompetent disrespectful individuals I've ever come across in my entire being. I rather starve than use skip the dishes because they have no regard for their clients needs and only care about taking your money. They're incapable of following very basic instructions that Uber eats goes above and beyond to follow. There's a reason everyone loves Uber eats because they provide world class service.

Date of experience: December 24, 2020
Canada
2 reviews
6 helpful votes
Follow Jaime J.
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I think the hiring manager in Calgary must be from Eritrea because all the drivers are from there. No one follows instructions, speaks english or can figure out buzzer codes or simple instructions. I've been hit on so many times I've had to change my number. Skip doesn't do anything. You can't call in now too, so you have to do refund requests online and they $#*! that up also. This is by far the worst company I've ever dealt with in my life.

Date of experience: June 11, 2022
Canada
1 review
1 helpful vote
Follow Jennifer B.
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They have no problem taking your money but don't expect hot food, or prompt delivery or drivers that get all your order when they pick up from restaurant. My office gave them 6 months of daily lunch orders and received nothing but constant poor service. And today was last straw, with delivery driver refusing to deliver to the door, and skip customer service being completely rude when complaint lodged, never ordering again.

Date of experience: September 25, 2018
Canada
6 reviews
3 helpful votes
Follow John Wick A.
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Waiting 3 hours before the app claimed it had been delivered!

Only thing is, it never came! Had to call, wait on hold to get my money back...

Notice they up charge the menu, charging a dollar more, for certain items...

Service charges, tips, etc.

It's unfortunate to see so many people being taken advantage of!

Skip the dishes is trash!

Date of experience: March 8, 2023

Overview

SkipTheDishes has a rating of 1.3 stars from 989 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 173rd among Food Delivery sites.

service
467
value
435
shipping
386
returns
400
quality
408
+384