website thubmnail of SkipTheDishes
How would you rate SkipTheDishes?
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Canada
1 review
0 helpful votes
Follow Camille D.
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Wrote specific directions 3 times now and still the driver's don't bother to try calling to figure out where to go. So they just end up leaving without a word. Contacted the chat service and they don't help out with situations. I will no longer be giving them any of my services and I wouldn't recommend them to anyone either! Honestly the worst online delivery services. I will be taking my services to door dash instead. Skip the dishes completely SUCK. I wouldn't give them any star rating but I need to in order to warn whoever reads this.

Date of experience: April 1, 2021
Canada
1 review
0 helpful votes
Follow K H.
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Placed an order with SkipTheDishes for the first time, the driver contacted me to tell me he was at the restaurant but they didn't have my food they had given it to somebody else and said he would wait and get it for me. Never heard back from him contacted the restaurant and they said somebody else from SkipTheDishes picked up my food and that the person who had come in to pick up my food was gone.
Trying to contact SkipTheDishes is ridiculous especially when you are visually impaired they are not accessible.
Will never use them again totally ruined my evening.

Date of experience: September 16, 2022
Canada
1 review
0 helpful votes
Follow K D.
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The service is just getting worse and worse. The customer service lies to you over and over, driver's confirm they delivered the order and it hasn't even left the location as yet. Things are cold when the location isn't that far but takes the driver over 20 min to drive 4. They offer you 50% back when you pay 100% plus service fees plus tip... service fees for what? Horrible service! Drivers having car issues after picking up food.

Date of experience: November 10, 2022
Canada
1 review
0 helpful votes
Follow Gaurav K.
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Waste of time and money
December 15, 2022

I registered myself with skipthedishes and pay for thermal bag and background check, everything completed but they did not activating my account, It been 1.5month that I am sending request to them to activate my account but they just giving me excuses that my application is not completed, they waste my time and money, So please don't try to register with them because they don't need employee but they took money from you. Kindly save your money and time, they just taking money on behalf of registering with them so don't waste your money. I am attaching screenshot of completed application below and I sent tons of email to activate my account but nothing work, they just ignore you.

Date of experience: December 15, 2022
Canada
1 review
0 helpful votes
Follow Josh P.
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The drivers are unreliable. Order was canceled because the driver could not find my address... no refund.
Use this service at your own peril, youre likely to pay money for food that is never delivered.

Date of experience: February 7, 2020
Canada
1 review
0 helpful votes
Follow Desmy V.
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2nd $#*!ing time sitting without lunch, paying real money and then getting refunded in " skipcoins".

Terrible terrible service.
You're embarrassing yourself. Close the damn thing down.

If I could give lower than 1 stars I would've.

Date of experience: June 22, 2021
Canada
1 review
0 helpful votes
Follow Sho I.
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Honestly so disappointed with the customer service. I had difficulty with an order that was meant to be have an 25 minute ETA take over 1 hour and 35 minutes ( driver travelled in the wrong direction for quite a while and support had to call them back), box and bag soaking wet from condensation not even holding shape anymore. On top of that when contacting support Nav( "helping" me at 11:38PM MDT) ended our conversation before a resolution and just credited 50% of my order.

Truly disappointing experience. Im an operator of a corporate restaurant that works with skip. Its sad to know that this is kind of service people who use skip the dishes gets when facing order issues that are not caused by the restaurant.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
Follow Elina W.
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I ordered two breakfast burgers and a smoothie from mcdonald's. It said that the driver would be at my location in 67 minutes, then it went to 38 minutes within a second, then he was in a wholenother location. Then i get a notification saying that he delivered the order downstairs. My friend went down and even waited 2 minutes. NOTHING WAS THERE. My delivery driver is a crook who made some bull$#*! excuses. He stated that he had a "flat tire" when he's probably some crook who just ate my food. I lost my sympathy for people.

Date of experience: May 5, 2022
Canada
1 review
0 helpful votes
Follow Maria B.
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Address error
January 30, 2022

Why doesn't Skip The Dishes validate the address? As I rarely use the app, my order ended up at a different location. I realize I was supposed to include the address but can they not validate the address before finalizing the order? I cant be the only one that this has ever happened to. Not happy right now. Very disappointed with this app and service.

Date of experience: January 30, 2022
Canada
2 reviews
8 helpful votes
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100% Their Fault, So Why Only A $7 Refund?
February 4, 2021

The driver drove to the wrong side of town with my order. Not only did he drive 20 minutes away from the restaurant in the opposite direction of my house, he didn't get to my house for another 30 minutes after that.

My food was cold and ruined; I ordered wood-fire cooked pizza and the crust wasn't crispy. Skip gave me a $7 refund. I complained again, because this was a $50 order; the garlic bread alone was worth $8. The best they could do was a 50% refund, but this wouldn't even cover the cost of the pizza.

They used to be my favorite courier company, and now they are dead to me.

Date of experience: February 4, 2021

Overview

SkipTheDishes has a rating of 1.3 stars from 989 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 173rd among Food Delivery sites.

service
467
value
435
shipping
386
returns
400
quality
408
+384