website thubmnail of SkipTheDishes
How would you rate SkipTheDishes?
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Canada
1 review
0 helpful votes
Follow John C.
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Don't Buy Gift Cards
April 29, 2020

Bought some GCs for work colleagues, only to find out that the emails they send out don't work i. E. can't click through. After spending 40min with customer service, they told me to call back after their tech support takes a look as its a "known issue". Guess my money is gone.

Guess what I had 20 other gift cards to send out, guess they won't be going to Skip.

Date of experience: April 29, 2020
Canada
1 review
1 helpful vote
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Drug dealing drivers! Rude service!
September 16, 2021

Drug dealing drivers and rude customer service. This company needs to be put out of business. This is absolutely ridiculous and they are supporting them fentanyl dealing losers. This is disgusting and absolutely wrong. They are ignoring everything from my account.
And only got 50% refund for rude service.

Date of experience: September 16, 2021
Canada
1 review
0 helpful votes
Follow Andy B.
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Ordered my food to my home address for some reason it changed the address and it was a 15-minute drive away. I contacted the driver and said it was a mistake and he agreed to wait for me. He then called me and said that I owe him a $10 tip or he was going to leave the order there. As I got to the location he marked it as delivered I walked around the whole apartment complex and no food was there he stole it. I contacted skip the dishes and they said too bad once it's delivered we're not responsible even though it says deliver to my address but then it was delivered to a different address I can't believe this company is in business if they allow their drivers to steal food and all you have to do is market as delivered

+4
Date of experience: July 5, 2023
Canada
1 review
0 helpful votes
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If you have a problem, and they don't agree... they just hang up on you. Skip canceled my order, and gave me credit. I asked for a refund since they were the ones that canceled... instant disconnect. Terrible service, terrible company, deleted the app and will never use them again. Too many honest companies out there.

Date of experience: August 4, 2021
Canada
1 review
0 helpful votes
Follow Chad W.
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Beware! This company has a bad reputation of taking your money, and not delivering your food.
I have had many issues with this company from non deliveries to rude drivers, dishonest drivers, drivers that can not follow directions, and to drivers refuse to deliver and test lie to the company stating they delivered the food and then eat the food you purchased. The place I work has surveillance cameras cameras that prove the dishonesty in this company and many witnesses catching these drivers and staff being dishonest and rude to their customers. This company will take your money and often not deliver the food and good luck trying to get a refund for the food you purchased and not receive! They refuse to refund your orders!

Date of experience: May 11, 2022
Canada
1 review
0 helpful votes
Follow Tiffany Y.
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This place is the absolute worst, they sent pork to a religious home which is highly disrespectful and on top of that we've been on hold for 33 minutes and counting! This is absolutely disturbing and this franchise should be shut down completely!

Date of experience: April 8, 2020
Canada
1 review
0 helpful votes
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Food rarely gets delivered. And if it does it's cold, not delivered in insulated bags as advertised. Drivers are rude and tend to throw the items. Complaints to skip get ignored and say it's been rectified. Horrible horrible. Waste of money and time

Date of experience: February 24, 2022
Canada
1 review
2 helpful votes
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Against my own intuition, I thought I should give them a chance to redeem themselves after a couple orders were driven off by their incompetent drivers. BIG MISTAKE. Customer service won't do anything for you and now more often than not, something gets screwed up in the process of making an order and receiving food. In exchange for me never receiving a $40 order, they gave me a $5 skip credit! LOL, I'll never use them again.

Date of experience: January 2, 2022
Canada
1 review
0 helpful votes
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Terrible
January 31, 2022

Never got my food and they wouldn't give me a refund! I tried getting a hold of them through their chat box and nobody would contact me back. If you have any problems you are on your own and there is no way to contact them! Just lost $50

Date of experience: January 31, 2022
Canada
1 review
1 helpful vote
Follow Tim Y.
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I ordered some food from a local place for takeout. All the items were deep fried as we were making noodles at home. The food arrives and the chicken is bright pink in the middle and oozing red liquid. I immediately contact customer support and they say sorry... here is $2.08 in SKIP credits. The order total was $58.18! After arguing with them for over an hour I eventually got them to agree to the full refund but then I asked them to confirm when I would receive the money back. At that point the agent simply ended the chat. When I started the new chat the new agent said they could not see the details of my previous conversation. I waited 5 days and no refund. I have since issued a chargeback and they banned my account from ordering. LOL. No worries, I will stick to other services from now on! Absolutely horrendous company that will screw their customers to make a buck.

Date of experience: April 5, 2023

Overview

SkipTheDishes has a rating of 1.3 stars from 989 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 173rd among Food Delivery sites.

service
467
value
435
shipping
386
returns
400
quality
408
+384