SkipTheDishes

Skip the dishes is terrible. Places my order to the wrong address they were no help. Took my order to the wrong address even when I was trying to contact chat support for 40 mins and didn't give me a refund. Paid $50.00 for food that I didn't even receive.

They say free delivery. What they don't say is what you purchase, is sometimes as much as 40% higher then the food price from the restaurant. Same as booze. 4.99 delivery. What they dont tell you, is alcohol handling fee, Percentage of the booze. By the time your done, its more then a normal delivery. Like I said, nothing more then a rip off. If I want food, I will call the restaurant. If I want booze, Dial A Bottle. Thats it. Wake up people. Know what your paying

Where to begin... Almost always when I order through skip the dishes, the driver never follows the directions as I have specifically state in the memos as to where to leave the food, and half the time if not all the time, they leave the food in the lobby of my building where by the time I get down to get it, it's gone as someone steals it. When you try and contact support which is useless to begin with, they are no help either.

Don't ever order anything from skip the dishes, they charge you before you getting your order plus tip for the driver so they don't care if you got your order or not and driver don't give a sh…t cuz he already got his tip so no need to give a good service

I ordered my dinner on the Skip the Dishes app and it was delivered to an address in the opposite side of the City. When I contacted Skip, I was told that I had provided the wrong address and they offer a 50% discount on future orders. Not acceptable because on my account information the address and phone number is correct and the one they delivered to was nothing like mine.

I have had multiple issues with Skip that i dont have with Uber eats or Door dash. Everytime i have put in a complaint with Skip, they say they will get back to me within 24hrs and i have yet to receive any correspondence from them. I have had items completely missing from my orders and was charged yet never reimbursed. Horrible customer service.

I ordered from a restaurant that used this company. I received the wrong order. When I contacted STD they stated it wasn't their problem. Restaurant stated ditto. I'm pretty sure that the driver is paid by STD. Hope the driver enjoyed his free meal. Perhaps the company should be renamed "Skip the dishes AND the food.

They don't even do nothing if the order doesn't arrive. The workers they got the wrong address they don't even go back to the place and drop it off at the right Address unbelievable. Worst Place ever that's why I never tip them

SkipTheDishes has one of the worst customer service you could ever expect. I had an issue with the only order I placed using skipthedishes and the customer service person called me and said they cannot do anything as the restaurant owner has different policies for people ordering through skipthedishes and if you order otherwise. The customer service person hung up the phone when I asked thay maybe skipthedishes should put a disclaimer saying the terms and conditions might differ when ordering through skipthedishes. I would say the service of this company is worst and they show through online media that they care about people giving bad reviews but when they treat you even worse. It is high time that people should stop using this company considering how they treat their customers. BAD COMPANY.

Don't order from this app,they suck and steal your money and late on orders you will be lucky if you get your order delivered.In reality skipthedishes sucks $#*!.I will never order again for stealing my money and never receiving my order.

In the order form for 'delivery instructions' we specified to please ring the bell and leave food at the front door. The food was left at the door, but the driver did not ring the bell. The food was totally cold when we discovered it at the door. We complained by "chat" with Skip the Dishes - informing them that the instructions clearly stated to ring the bell. Their response was that they are not obligated to ring the bell... only to have the food delivered between the range of time indicated at the time the order was placed. Totally unprofessional, and do not stand behind their service mistakes.

I ordered a $74.00 meal, and went to my front porch when they said it was delivered. There was no food on my porch! Apparently, you cannot speak with anyone on the phone. It's an online chat. You have to sit and try to text. They said the delivery person marked it as ordered, so they could only give me a refund to my card which may take 5 days, or get skip credits which you receive immediately. I asked if they could replace my order and have it expedited, as I have two small children, and we were hungry, and really looking forward to the food we had ordered. Skip said they couldn't place an order for me, and had no other options. I asked for a refund to my card, and that I wouldn't be using skip anymore. They didn't even try to keep my business. We have ordered a lot through skip the dishes. I will be contacting the restaurant we ordered from to let them know.

Customer service is rude and dismissive. When there is a clear mistake they got incredibly mad and rude. They asked if I wanted a refund in credits or back on my card after I said I wanted it on my card they got mad for whatever stupid reason.