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SkipTheDishesReviews 1,011

1.0
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SkipTheDishes Reviews Summary

SkipTheDishes has a rating of 1 stars from 1,011 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 176th among Food Delivery sites.

service
469
value
436
shipping
387
returns
401
quality
409
Canada
1 review
1 helpful vote
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No responsibility anywhere
September 10, 2021

Photos are self explanatory. No one takes ownership for anything. Earlier this same day I tried to order and the courier played it off as a "delivery" as soon as he picked up my order from the restaurant and made off with it. Got a refund and I doubt the courier got a slap on the wrist for stealing my food.

+6
Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
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Just don't.
September 10, 2021

If you're looking for a refugee to drop off your items you paid for to the wrong location and then be denied a refund when you ask for one, then Skip the Dishes is for you.

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
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Dudes literally never follow instructions. Customer end is a mess. Business end is also a mess. Just order ubereats if you enjoy having your food actually delivered to you instead of like... vanishing into the ether along with your driver.

Date of experience: September 8, 2021
Canada
1 review
0 helpful votes
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Terrible
September 5, 2021

Terrible $#*! company have made over 300+ orders and these donkeys couldnt refund me for my order that i tried contacting them about for being wrong. Use uber eats instead.

Date of experience: September 5, 2021
Canada
1 review
0 helpful votes
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DIDNT GUVE ME THE ORDER
September 4, 2021

I ordered a junior chicken meal from Mcdonald's and a twenty piece nugget meal. I got no junior chicken meal and 10 NUGGETS instead This is beyond ridiculous and i am so disappointed in Skip The Dishes! I order from them constantly and the courier was Amanda. If you get this Courier DO NOT GO THROUGH WITH THE ORDER :) THEY ARE SO RUDE AND DONT GET THE ORDER RIGHT. I CALLED MCDONALDS AND THEY FLIPPED THEIR $#*! SO IM LEAVING A REVIEW INSTEAD. I hope skip fixes this soon.

Date of experience: September 4, 2021
Canada
1 review
0 helpful votes
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It's a scum
September 3, 2021

It's a fraud company they take your money make you wait 2 hours and You won't get the order. I don't recommend this it's very bad experience I wish I could rate zero

Date of experience: September 3, 2021
Canada
2 reviews
0 helpful votes
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Terrible Service
September 2, 2021

They charge you $5.00 delivery fee, + some random $1.00 "tax" & then don't deliver your stuff. They don't refund to your credit card, they give you "skip credits". Joke of a company.

Date of experience: September 2, 2021
Canada
1 review
0 helpful votes
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SKIP THE DISHES HORRIBLE SERVICE
September 2, 2021

I placed an order with skip. The driver never delivered my order and customer service says. Oh well no refund. We wont reach out to the driver. Anything else
That was the customer service.
Im out my money. No product
SO IF YOU WANT TO GET RIPPED OFF. USE SKIP THE DISHES. ITS THEIR MOTTO

Date of experience: September 2, 2021
Canada
1 review
0 helpful votes
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Terrible customer service
September 1, 2021

I ordered a meal and it had plastic pieces in it. They only refunded me $2.50 when my meal was 22.00 after taxes. Absolute bullsh! T if I was at the restaurant my meal would have been free. I'm incredibly disappointed and now have to contact the restaurant itself. Ridiculous.

Date of experience: September 1, 2021
Canada
1 review
0 helpful votes
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Scam. Avoid at all costs.
August 31, 2021

Hours long wait to be told it's been delivered but never arrives, lucky if you can order anywhere else as by this time everywhere else is probably closed. They offer skip credits to make it up, but why would you want to order from them again? Refund takes ten days. I forgot this was why I stopped ordering from them before. If you need to borrow my money for a week skip the dishes there's better ways then taking hungry people's money. SKIP THIS APP WOULD GIVE IT 0 stars if I could.

Date of experience: August 31, 2021
Canada
2 reviews
4 helpful votes
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Terrible company
August 30, 2021

Overpriced slow and over charges waited 2 weeks and still no refund and won't respond to emails stay away from company

Date of experience: August 30, 2021
Canada
1 review
0 helpful votes
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Bad customer service
August 29, 2021

Never in the favour of drivers. Not enough reimbursement. Got only $5 for waiting around 40 minutes at restaurant and the order was of $10 which I didn't deliver as it wasn't ready even after 40 minutes.

Date of experience: August 29, 2021
Canada
1 review
0 helpful votes
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PLEASE USE DOORDASH INSTEAD OF SKIP. THEY WILL LITERALLY DROP YOUR ORDER WITHOUT YOU RECEIVING AND REFUSE TO GIVE YOUR MONEY BACK. Everyone who works here hardly speaks english and a team of preschoolers could do better never use this app to order your food dont believe me go ahead and order 10 times it will happen atleast 3 times

Date of experience: August 28, 2021
Canada
1 review
7 helpful votes
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Given them a few chances, shame on me
August 27, 2021

I've ordered multiple times from SKip the Dishes. Today was the last straw, I ordered Edo's Japan. I asked for extra napkins and tipped $10 on a $45 order To Insure Perfection (TIP). Part of the order was missing. The driver just blamed the restaurant even though the itemized receipt was stapled and it was clear items were missing. The driver promptly ran away. I don't like getting scammed out of my money and tips no one deserved.

Date of experience: August 27, 2021
Canada
3 reviews
3 helpful votes
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Literal thieves
August 25, 2021

When i say trash. Pure trash. Literally placed and order, it said delivered, with no delivery photos.so i quickly went outside and my mom was sitting outside, I asked her if a skip person came and delivered my food. She said no one came. I contacted support, only for them to $#*!, and say that their driver said he delivered the item. The support staff was so rude to me, literally arguing with me. In times of where it's so hard to work and get money, there are still people out there that will take advantage of you. Literally can't trust them. Don't $#*!ing trust them

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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I placed an order and it said it was delivered but never was. I was hesitant to order with SkiptheDishes because I have had so many bad experiences; shame on me for falling for it again. When I asked for a full refund to my credit card because I did not want to order again through SkiptheDishes, the chat was ended on me. The customer service agent, Suchet, was INCREDIBLY unhelpful and dismissive; useless and rude. Avoid SkiptheDishes - not worth the inevitable delivery errors/problems and horrific customer service.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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You cannot believe how terrible customer service they have. Zero customer satisfaction. Horrible communication. Beware! Never use them.

Date of experience: August 18, 2021
Canada
4 reviews
41 helpful votes
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Crooks
August 17, 2021

I was in the process of ordering with Skip the Dishes when I cancelled the order before it was finalized. They confirmed that I cancelled the order but charged me any way! They took $111 from my credit card and never refunded me. What a crooked company! I had to call my credit card company to take action.

Date of experience: August 17, 2021
Canada
1 review
0 helpful votes
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Delivery drivers
August 17, 2021

Your delivery drivers are an absolute joke!
I honestly am completely dumbfounded about most of them and i am done using your app. As well i am going to tell all my friends and family to use a different delivery app.

Date of experience: August 17, 2021
Canada
1 review
0 helpful votes
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Scammers
August 15, 2021

I placed an order through skip the dishes. Minutes later, while I was on a call, someone called me from an unknown number. I did not answer because 1, I was on another call and 2, a lot of spam calls use unknown numbers. When I was done with my initial call (which was less than a minute from when the unknown caller called) I called the unknown number and it turned out to be skip the dishes. They answered and I replied someone tried to call me. They checked and confirmed that they ran out of 1 item and since they couldn't get a hold of me, they decided to cancel the item and refund me for the item. I then asked them if they could replace the item with another item since the estimated time of delivery was not for another half hour. They said they couldn't replace the item since the refund was already issued. I asked them if I were to place a new order for a new item (for my guest) if they could refund me the delivery fee. They said they couldn't and ended the conversation. Very unprofessional and rude. This is how they make their money. Knowing people will not answer unknown calls, they take the opportunity to cancel the partial order so customers can place a new order for the missing item and get charged the delivery fee AGAIN!. I've been a loyal customer to skip and this is how they treat them. Well guess what, they just lost a loyal customer.

Date of experience: August 15, 2021

About the Business

SkipTheDishes is North America's fastest growing food delivery network. We connect hungry people with restaurants and local Food Couriers through our algorithm-based dispatch system. We aren? ۪t a restaurant, a delivery company, or a traditional on...


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