SkipTheDishesReviews 1,012

My order came in with missing food orders. Skipthedishes clearly charges food item costs upfront and ask customers to tip the driver up ahead of delivery however their service is unreliable when times like this occasion occur. When i inquire to refund the items that i didn't received, they immediately refund the money as skipthedishes instore credit, which i did not asked for so i had to chat up with the online chat bots. When requested full money refund, chat bot or the person from skipthedishes warned process will take longer than 10 business days, which in my opinion is another scare tactics of keeping customers money in their store credits. Above all when i submit them the comments of future check the delivery items prior departing from restaurant, bot or the person choose not to reply. There wasn't a sorry note through out the complain process nor the compensations for the discomfort. In real life note i should get refunded of 10% tips of the food item I didn't received that i paid to the delivery person before the order arrive to the house. I reckon all future customers or the possible next victims to look elsewhere.

Photos are self explanatory. No one takes ownership for anything. Earlier this same day I tried to order and the courier played it off as a "delivery" as soon as he picked up my order from the restaurant and made off with it. Got a refund and I doubt the courier got a slap on the wrist for stealing my food.

If you're looking for a refugee to drop off your items you paid for to the wrong location and then be denied a refund when you ask for one, then Skip the Dishes is for you.

I ordered a junior chicken meal from Mcdonald's and a twenty piece nugget meal. I got no junior chicken meal and 10 NUGGETS instead This is beyond ridiculous and i am so disappointed in Skip The Dishes! I order from them constantly and the courier was Amanda. If you get this Courier DO NOT GO THROUGH WITH THE ORDER :) THEY ARE SO RUDE AND DONT GET THE ORDER RIGHT. I CALLED MCDONALDS AND THEY FLIPPED THEIR $#*! SO IM LEAVING A REVIEW INSTEAD. I hope skip fixes this soon.

They charge you $5.00 delivery fee, + some random $1.00 "tax" & then don't deliver your stuff. They don't refund to your credit card, they give you "skip credits". Joke of a company.

I placed an order with skip. The driver never delivered my order and customer service says. Oh well no refund. We wont reach out to the driver. Anything else
That was the customer service.
Im out my money. No product
SO IF YOU WANT TO GET RIPPED OFF. USE SKIP THE DISHES. ITS THEIR MOTTO

Hours long wait to be told it's been delivered but never arrives, lucky if you can order anywhere else as by this time everywhere else is probably closed. They offer skip credits to make it up, but why would you want to order from them again? Refund takes ten days. I forgot this was why I stopped ordering from them before. If you need to borrow my money for a week skip the dishes there's better ways then taking hungry people's money. SKIP THIS APP WOULD GIVE IT 0 stars if I could.

I've ordered multiple times from SKip the Dishes. Today was the last straw, I ordered Edo's Japan. I asked for extra napkins and tipped $10 on a $45 order To Insure Perfection (TIP). Part of the order was missing. The driver just blamed the restaurant even though the itemized receipt was stapled and it was clear items were missing. The driver promptly ran away. I don't like getting scammed out of my money and tips no one deserved.

When i say trash. Pure trash. Literally placed and order, it said delivered, with no delivery photos.so i quickly went outside and my mom was sitting outside, I asked her if a skip person came and delivered my food. She said no one came. I contacted support, only for them to $#*!, and say that their driver said he delivered the item. The support staff was so rude to me, literally arguing with me. In times of where it's so hard to work and get money, there are still people out there that will take advantage of you. Literally can't trust them. Don't $#*!ing trust them

I placed an order and it said it was delivered but never was. I was hesitant to order with SkiptheDishes because I have had so many bad experiences; shame on me for falling for it again. When I asked for a full refund to my credit card because I did not want to order again through SkiptheDishes, the chat was ended on me. The customer service agent, Suchet, was INCREDIBLY unhelpful and dismissive; useless and rude. Avoid SkiptheDishes - not worth the inevitable delivery errors/problems and horrific customer service.

You cannot believe how terrible customer service they have. Zero customer satisfaction. Horrible communication. Beware! Never use them.

I was in the process of ordering with Skip the Dishes when I cancelled the order before it was finalized. They confirmed that I cancelled the order but charged me any way! They took $111 from my credit card and never refunded me. What a crooked company! I had to call my credit card company to take action.

Your delivery drivers are an absolute joke!
I honestly am completely dumbfounded about most of them and i am done using your app. As well i am going to tell all my friends and family to use a different delivery app.