SKYLUX Travel

Never fall in the trap. We booked biz class travel 4 months prior to our travel and we got emails from Skylux with seats. Week of travel full of surprises. Seats ere not attached to tickets and shocker. We have to pay if we want to get seats

When we reached airport they told us we have no lounge access. Disappoint after disappointment. Skylux idiots will not answer or help u if there is a problem with ur reservation. They always refer to agent issue and two agents that helped us left. They have no record of emails shared by agent to us at the time of booking. Support ducks. There is no management to reach to. Never ever buy anything from this site. U will be so upset and ruin ur vacation

I booked an airline ticket along with the travel protection plan but found the service complicated and full of hidden fees and conditions which were not disclosed up front. I found a lower fare which better suited my travel needs and requested to cancel within 24 hours of booking but only a partial refund or convoluted credit and change fee was offered. The sales pitch is high pressure and makes everything seem easy if you pay for the additional travel insurance. But when you actually try to make a change, cancel or get a refund, that's when the full extent of barriers, fees, and poor service become apparent.

Rick E was my advisor. He was thorough and walked me through the entire process. Easy to talk to and understood what I was looking for with flight time, layover times and airline choices. I would absolutely call him again to book any future trips.

Perfect experience beyond imagination!
Mr.Hugh is always very polite, understanding, patient and would give clear explanation and help to make it simple for purchase.
I will recommend certainly to all my friends and anyone would like to find flights without being worried.
Thanks again for wonderful service

Do not buy tickets with this company.
They sold me a insurance saying that if I had to make any changes would be free of cost. Now I'm trying to change my ticket they keep adding so many fees.
They promise to return my phone call and never do. Each agent gives you a different price for the trip.
They were really nice to sell the tickets and now they are providing the worst customer service that someone would expect for such a high price point service. Run!

Douglas is a pro. He is attentive, knowledgeable and responsive. We had an extremely complicated travel situation and he walked us through the process effortlessly. He is now our personal travel agent.

Planning a trip to Japan, I was baffled by the lack of information on the airlines I was considering about the seats in business class. It was of critical importance to me to book seats that would lie flat but that information was nowhere to be found on the airline's website! It was such a relief to find Skylux where I was able to get all the information I needed including which airport was the most convenient, which airline had the best reputation for business class travel and how best to plan my US flights to connect with my Japanese flights. I will definitely use SkyLux for all my international flights in the future.

Thank you Lucky, again. You were excellent and went above and beyond the call of duty to help me even when you were home from a hard day of work. Very courteous and prompt in his responses. Definitely will recommend to anyone flying business class. Hope you'll be rewarded for extra work ;)

I have been working with Gomez now for over a year. He is extremely Responsive, and once you tell him the details he has options ready to go almost instantly. Also, he is there for you; he sent a message after 30 minutes and said sorry for the delay; which is no delay to me thats quick, I was helping a client who was stuck at the airport get home. Now that is Quality service you do not see in this day and age. Call Gomez you will not be disappointed.

The agent who helped me was extremely patient and courteous. He presented multiple options and eventually found an option that suited my needs. He was also very helpful regarding using airline points to reduce my fare further.

Thanks to harry L I got a great deal. Two flights for the price of one in the airline site. And the outstanding service from reviewing many many flight options, giving constant advising makes the different. Congrats

Owen helped us to buy a ticket and worked with us to get at the price we want.

Levi Cavalier was my representative to work and guide me to find the best possible deal that satisfied my travel requirements. He spent endless hours and work with many possibilities and discussed each of them with me until I was convinced that he has put in huge effort and picked the best without any compromise or adjustments that I had to make. He was very knowledgeable, polite, patient and professional in his dealings. I felt that I could not have found anyone better especially when he showed me options to get a discount on my ticket for $1220/-. Thank-you Levi!

Working with Precious was a genuine pleasure. My wife and I have a lengthy travel itinerary taking us around the world and staying in Asia, the Middle East, and Europe before returning to Los Angeles. Precious worked diligently over several days to get us the best fares and to accommodate my wife's desire to make part of her trip in Business class and the rest in Economy. We were in touch over a period of days to make clarifications and itinerary changes. Precious was knowledgeable, very personable, patient and dependable. She provided a wonderful ticket reservation experience. My wife and I travel quite a bit. I have used other agencies for many years to book our flights as I like to talk to a real person when making reservations rather than a website where it is difficult to get anyone on the phone if a problem develops, but my experience with Precious has moved me to make all my future bookings with SkyLux, and hopefully with Precious again.