Overview
SKYLUX Travel has a rating of 4.8 stars from 2,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
I have been working with Noah for many years, and he is the best!
Lane is very helpful. He also explains and provide the details.
Maria
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Lambert was amazing, pro, great customer service, prompt, well spoken, fast; easy to book
Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!
We have been using Liam for business class tickets for a couple of years now and the price can't be beat and the service is excellent.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Very satisfied. Will use the service again. Impressed with the agent, Eric
Dear Customer, We're overjoyed to know that your travel experience with us met your expectations. Creating seamless and memorable journeys is what we love to do, and we're thrilled that we could contribute to your happiness.
Great service
Ease to contact travel agent when needed.
Dear Customer, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.
Excellent and efficient service
Excellent and efficient service
Excellent and efficient service
Excellent and efficient service
Excellent and efficient service
Excellent and efficient service
Thank you for your kind words! We're thrilled to hear that you found our service excellent and efficient.
Ignacio put together a terrific itinerary for us and saved us several hundred dollars compared to what I could find on Kayak and Google flights.
Dear Joel, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated, and we eagerly anticipate the chance to assist you once more in the future.
Very responsive, listens to the customer's wishes, and will work with the customer to reach the desired result.
Easy booking process. Light on the pressure. Nikita was very knowledgeable, responsive and a good listener
Thank you for your feedback! We're delighted to hear that you found the booking process easy and that Nikita provided knowledgeable and responsive service.
Your travel consultant Asuna was very helpful patient and friendly. Overall it was pleasant experience.
We're glad to hear that you had a pleasant experience with Asuna. Your feedback is much appreciated!
Nikita is responsive and enjoyable to work with. He is efficient and communicative, which I appreciate.
Dear Barbara, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
My experience was absolutely stellar. I will use skylux for all my travel needs! Thorough and attentive!
My agent Mahi was quick and responsive. He communicated well and promised to keep in touch as he updates the seating arrangement when available.
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Albus responded very quickly to my online request and followed through very quickly with the flights we were looking for. Overall a fine experience.
We're delighted to hear that you had a fine experience and that Albus was able to respond quickly to your online request and follow through promptly with the flights you were looking for.
Excellent. Chin D was very patient and nice to help me book my flight.
Thanks a lot for taking the time to write such a wonderful review!
Landon has been extremely helpful, He literally spent hours to make sure I had everything I needed, and at the price that I was comfortable with.
We are so glad when we see that our customers are happy with the agent's assistance! Many thanks for sharing your positive impression on our services!
Kris N. Provided a broad mix of options for us to consider for our travel. He was responsive, knowledgeable and went above and beyond to help.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Rudolph is truly the differentiator. Pricing, responsive, great attitude and empathy sums up the experience..
We're really grateful and appreciate you taking the time to share your rating with us!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.