Overview
SKYLUX Travel has a rating of 4.8 stars from 2,513 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
I received excellent service and follow from Wiser. He answered all of my questions and was readily available.
We got an excellent offer for our trip two months ago, and I decided to wait. Nothing better ever came up, but Forbes, our agent, got us the best possible deal.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
It was all easy with Nash as it was last time we used your services
Thank you so much for taking the time to leave us feedback!
Teaser rates are so much cheaper than reality. Agent was fine and helpful and attentive to my needs.
Thank you for sharing your feedback. We’re glad to hear that our agent was helpful and attentive to your needs! However, we understand your concern about teaser rates not aligning with the final prices. We always strive to provide accurate and competitive rates, and we truly appreciate your understanding in this matter.
Aaron has always been my go-to.
Amazing work.
He takes time to listen and provide the package i want
Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with our assistance!
Good experience! The Mario was very good and did exactly what I asked for.
Thank you so very much for cooperating with us and giving us amazing feedback on our services!
Memphis was our agent, did a great job. He gave me options on my flights. And options on alternative flights made it very easy to pick what flights we were going to take. Thank you very much
Thank you for sharing your experience! We're so glad Memphis was able to assist you effectively. It’s great to hear that he provided you with multiple flight options and made it easy for you to choose the best one.
Potter listened very patiently to my requirements and found an excellent deal in business class for price little more than the best economy seat I was able to find. Very pleasant experience.
Thank you for your feedback! We’re delighted to hear that Potter provided you with friendly, patient, and polite service while finding you an excellent business class deal.
Lincoln was tremendously helpful to secure two oversea business class tickets traveling during Christmas season. He painstakingly combed through all possible options and gave us the best deal which was not easy for the high demand traveling season to Asia. He was responsive, professionall, and very courteous. I would definitely call him again for future travels. Anyone who is looking for business class tickets, they should contact him too.
Thank you so much for your wonderful feedback about Lincoln! We’re thrilled to hear that he was able to assist you in securing your business class tickets during the busy Christmas season. His dedication to finding the best deal is truly commendable.
Easy process despite my inexperience and indecisiveness
Thanks so much for sharing your experience with us!
Great service the service advisor was amazing i will be calling him again
We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!
I have no problem to book my flight,no stress,no hassle
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Otto did a very great job of finding my family travel to Sydney from Tucson.
We love hearing from you! Thank you for leaving feedback for us!
Excellent experience! My second round with Travis and it's been a great experience.
Thank you for your wonderful feedback! Travis takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
I needed help with international airline tickets. I had an answer back with different options almost immediately.
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Alister has been my to go person. I have to book any travel. I just called him and it's done. The best he is.
We are happy that Alister has provided you with such a wonderful experience.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Watson was very understanding to my needs, and patient in the booking process
We are glad to hear that your experience with us was great! Thank you very much for purchasing with us!
Alister was informative and helpful. He always handles my travel itinerary.
Thank you for sharing your experience! We’re glad to hear that Alister has been a reliable help with your travel itinerary. It’s also great to know that the travel insurance worked out for you when you missed your flight, and you were able to get rebooked quickly.
Albert went out his way to help me with the best option and booking experience. His knowledge and quick on the spot well thought out response is much appreciated.
Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for cooperating with us!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!