Overview
SKYLUX Travel has a rating of 4.8 stars from 2,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
I contacted Eduardo. He was efficient, to the point, responsive and answered my questions. It was a pleasure to deal with Eduardo.
The travel agent provided exceptional customer service and found the best itinerary for me. She throughly walked me through the entire process.
Your kind words mean the world to us! At Skylux Travel, we strive to provide a seamless and luxurious travel experience, and we are delighted to hear that your journey with us was exceptional. We look forward to assisting you with your next first-class adventure!
Agent was with me during the whole decision process. Very cooperative.
Didn't get the deal that lured me to the company, though.
Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!
Got a good price on Business Class travel. Agent Bella handled a fairly complicated international travel plan and got me the best price
What a pleasure to hear about your positive experience with Bella! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Amir was prompt and provided multiple options that offered a range of good prices. He was responsive to follow-up questions and requests.
Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with the agent's assistance!
Toby was wonderful to work with and very helpful. He helped us with issues with our dates and gave us new information.
Thank you for your kind words about Toby! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
We. Worked with Primal S. And he is outstanding! He is knowledgeable, kind and patient. He gave us good advice and found excellent flights for us.
Luxury travel is all about impeccable service, and we’re so happy to hear that Primal S provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Melinda G provides excellent customer service! She did a great job finding us the flight times we wanted and the best prices.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
I needed help with international airline tickets. I had an answer back with different options almost immediately.
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
My agent Otto has helped me with several flights, and I have referred one friend! You will not be disappointed!
Our agents are trained to produce a great result to the customer's satisfaction and we appreciate them a lot! Thank you very much for cooperating with us and sharing your great impression on our assistance!
I sent Otto all the information and he was able to quickly find flights for me. He is always so professional and puts up with all my questions!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
What a pleasure to hear about your positive experience with Eduardo! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!