SKYLUX Travel has a rating of 4.8 stars from 2,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
I was pleased with the customer service I received, fast and efficient and through the assistance of the agent who handled my enquiry I was able to make the right decision that was beneficial to my wellbeing as well as to my budget.
Hardy was patient and extremely helpful. He addressed all of my concerns and truly assisted me in selecting a flight. We have gone back and forth for 2 days (my fault) going over a multitude of options and I was finally able to select the best flight for this trip.
We are happy that Hardy has provided you with such a wonderful experience.
I called Skylux after talking to another online business class discount travel outfit. Skylux price was significantly lower and the representative (Trey) was great to work with -- responsive, eager to assist, and followed up -- which I was happily surprised by. The travel itself is a little ways away, but on the basis of the booking experience, I would rate Skylux highly.
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
Working with Customer Representative Madison was a pleasure! Madison understood what I needed and was able to accomplish my goals for my flights for my family. She was professional, very pleasant and patient with me in getting my tickets paid for over a holiday weekend! I will enjoy working with her in the future!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience working with Madison.
Pablo was wonderful locating the flights that best served our purposes and guided us through the process well.
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
I recently made a reservation with SKYLUX and had an outstanding experience. The booking process was incredibly smooth, and my agent, Philip, was fantastic. He was incredibly patient and knowledgeable, guiding me through all the options and ensuring I got the best deal possible. Philip's service was top-notch, and I couldn't be happier with the entire experience. Highly recommend SKYLUX for their excellent service and seamless booking process!
Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.
Colombo is outstanding! Have used a number of times now.
Thank you for your feedback! We’re delighted to hear that you’ve had such a positive experience with Colombo and that you’ve used their services multiple times.
As always, Diego is great to work with. He works with your options and delivers at an attractive price.
Dear Customer, We greatly appreciate your kind feedback. It’s wonderful to know that our agent met your expectations. Thank you for choosing us, and we eagerly await the chance to help with your next journey
My wife and I had to reschedule a long-awaited trip due to a family emergency. While the options available to rebook our flight were limited and expensive, Maynard Kerr really went above and beyond to try to find us something with which we could work. We really appreciate his patience, responsiveness and extensive efforts.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Sylvester was awesome to work with. He took the time to understand how we like to travel and considered a lot of options. He recommended and we book via Turkish Air to include a layover in Istanbul... somewhere we have always wanted to go.
Thank you for your kind words and feedback regarding your recent experience with Sylvester. We are delighted to hear that Sylvester provided you with exceptional service and made your travel planning experience memorable.
Gaius and his team have been such a pleasure to work with, they make every transaction seamless and find amazing deals for us.
Dear Customer, thank you for your glowing review! We’re delighted to hear that our agent provided exceptional service. We look forward to assisting you with your future travel plans and ensuring more memorable experiences.
I was shopping for flights and received the most polite professional travel agent who work extremely hard to-get me the greatest flights for the best price available! I will definitely recommend to all my friends & Family for their travel needs
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
We were about to give up on SkyLux because our (former) agent sent us back itineraries three times with the wrong dates and incorrect city information. We called again on their main phone number to give them one more try. Moe answered the phone and got exactly what we wanted in one afternoon.
We are so glad that everything has been solved!Thanks so much for sharing your experience with us!
Always such an easy experience when working with Reggie. He does a fantastic job managing our flight requests, timing with all our requests. And always so professional and really cares about his customers.
Thank you for your wonderful feedback! We're thrilled to hear that Reggie has consistently provided you with excellent service.
My son and me were departing from LAX together, however, he was coming back sooner and that required coordination in order to get scheduling and good price.
We are glad to hear that you've been satisfied with our assistance! Thank you very much for sharing your positive impression of our services!
I've been using SkyLux and had another great booking for my flight. Mckenzy had a lot of patience as my dates and airports were flexible. He was very timely and accommodating and once I finally decided on the dates and airports I was able to book the flight quickly. The online payment is easy and quick. Thank you for great service.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Great job. Sebastian was great guiding us.very well done
We love hearing from you! Thank you for leaving feedback for us!
The phone conversation with Frank was very pleasant & smooth
We are happy that Frank has provided you with such a wonderful experience.
Mario was helpful in getting two business class tickets. He was customer friendly and was available to answer my questions. Price was competitive with other sites.
We’re pleased to hear that Mario was helpful, friendly, and responsive while assisting you with your business class tickets.
This my first experience, it was very professional, and compassionate Dallas was very helpful and creative to find the best route and the best price.
Thank you very much for sharing your great experience with us! We highly appreciate your time and cooperation!
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. We will gladly assist you. Thank you.
Answer: Hello. Please send us an email with your ticket number or confirmation number at feedback@skyluxtravel.com. We will gladly take a look at it. Thank you.
Answer: Why do you need something else? SkyluxTravel offers the most affordable business class tickets I've ever seen.
Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for being our Customer!