business logo of SkyScanner
How would you rate SkyScanner?
grey star
grey star
grey star
grey star
grey star
Netherlands
3 reviews
4 helpful votes
Follow Naimah S.
Unfollow Naimah S.
Send Message
Share Review
Report Review

It offers much more options than its analogs. Always use this one when I'm planning a trip. And it's also safe: you don't have any risk of buying fake tickets.

Date of experience: May 7, 2020
Virginia
3 reviews
21 helpful votes
Follow Jeanette O.
Unfollow Jeanette O.
Send Message
Share Review
Report Review

Recently booked flights for me and my friends on skyscanner.net. Looking for cheap flights and did a Yahoo search to find them. Never used them before but looks like a great website and found a very cheap flight for all of us from NYC to Ireland. Website looks nice and its easy to use so I will use it again if it works.

Date of experience: October 28, 2014
GB
3 reviews
0 helpful votes
Follow Ted Q.
Unfollow Ted Q.
Send Message
Share Review
Report Review

Use them a lot in the last few years. Some of the tickets are real deal!
Found out, the price may differ on different version of the website. The cheapest prices were on the UAE and Qatar versions :)

Date of experience: February 28, 2020
Poland
1 review
1 helpful vote
Follow Witold M.
Unfollow Witold M.
Send Message
Share Review
Report Review

IF YOU HAVE AN ISSUE WITH A TICKET PROVIDER, BUT YOU HAVE FOUND IT USING SKYSCANNER TRY TO CONTACT SKYSCANNER SUPPORT.

Skyscanner support can be VERY HELPFUL in your case.
In my case I have lost all my hope that Mytrip.com will ever return my money. They did not act honestly and transparently, trying to discourage me to fight about my money any more.
But Skyscanner support have joined the case. Thanks to their very helpful actions Mytrip.com finally have returned all money what I have payed before (3 months ago), for the ticket, what I have never got.

Date of experience: April 7, 2019
New Jersey
1 review
3 helpful votes
Follow jessie o.
Unfollow jessie o.
Send Message
Share Review
Report Review

This site was not helpful. I went to the site to search for an airfare from Newark to Detroit. I put in my travel dates and then clicked submit. Once I clicked submit it takes me to the search results page, and that is where the waiting game starts. It just keeps saying still searching for results and never shows any search results for my query.

Date of experience: October 6, 2014
China
3 reviews
1 helpful vote
Follow Adi K.
Unfollow Adi K.
Send Message
Share Review
Report Review

It's my go to site to find airfares. Although, bear in mind that they only aggregate and collect info from all these different 3rd parties. So you have to research about each third party you're thinking about booking the fight from (e.g. Expedia, travel2be, tripsta etc etc). Some are better than others. Overall, SkyScanner is awesome!

Date of experience: April 1, 2017
New York
3 reviews
1 helpful vote
Follow Arya L.
Unfollow Arya L.
Send Message
Share Review
Report Review

Great deals
June 1, 2017

The site provides really great deals from time to time. If I plan to go somwhere by plane - its just the matter of time I find some good priced tickets, just that needs some time to sit still and monitor the ocurring offers.

Date of experience: June 1, 2017
GB
3 reviews
3 helpful votes
Follow s s.
Unfollow s s.
Send Message
Share Review
Report Review

I have had a terrible experience with Skyscanner. This company promotes lastminute.com which is a scammer. I bought tickets for my family. Everything seemed quite normal, I bought luggages for the whole travel and requested for special assistance. After the transaction completed I expected to receive a quick confirmation but I didn't receive any until I asked the next day. However, this confirmation was a disaster as it did not include baggage for inbound tickets. Moreover no confirmation of special assistance. I asked them to correct this. They told me that I have only paid for outbound luggages and not for inbound which is absolutely nonsense. I asked Skyscanner to help me but the only thing they did was to forward my complaint to lastminute.com and nothing else. I kept writing to both of these companies and the latter denies their responsibility. Due to possibility of fare increase by passage of time, I bought the same tickets and for the same dates from a reliable website. So at the moment I have paid twice for the same travel: once without any e-tickets and without the services I have paid for to lastminute.com and via Skyscanner and the other time with my genuine e-tickets. I am going to make a formal complaint against these two companies. Any suggestions would be appreciated. I should add that when I sent this review on trustpilot, someone called Martina replied by saying that my case is being dealt with by their colleague Neil and that I should ask him for assistance, this is nonsense as Neil has only forwarded my email to lastminute.com and has never responded to my repeated emails. So they in fact are collaborating with lastminute.com in emptying people's money!

Date of experience: January 21, 2023
Colorado
4 reviews
0 helpful votes
Follow Frank H.
Unfollow Frank H.
Send Message
Share Review
Report Review

The best app for finding the cheapest and fastest flights to your destination. I use it since years for all my trips

Date of experience: October 15, 2020
AE
1 review
2 helpful votes
Follow Angela D.
Unfollow Angela D.
Send Message
Share Review
Report Review

I booked a flight on Skscanner which was booked by their partners BudgetAir, they took my money out of my account and sent me an email saying I'm not booked on the flight because the price went up, so I need to pay them an extra XXXX to get on the flight. I called Qatar Airlines directly, and they tell me I am booked on the flight but they have not received payment for it. I'm lost as to what to do. This is my trip for Christmas, I cant afford to book another flight. They are robbing innocent customers & making them suffer. I am disappointed that this company is on Skyscanner. HELP... THIS SHOULD NOT BE HAPPEN!

Date of experience: October 27, 2015

Overview

SkyScanner has a rating of 3.3 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. SkyScanner ranks 38th among Plane Tickets sites.

service
5
value
6
shipping
4
returns
5
quality
6