Sling TVReviews 531

My set up is sling blue/base channel package/ sports extra gives me all of the package add ons for 20 bucks the basic service is 30 bucks and the sports addon is 10 for a total of about 60 bucks I have all the channels I want or need with 3 streams and 200 hours of dvr time, all that is good however, Sling used to have a menu where you could press the star key and get the information and about a program about a year or so ago they changed it and now it is very difficult to use there are some programs that give you info and some that do not they just go directly to that show very confusing, couple of other things I noticed is that there seems to be a lag when scrolling through the menu but that may be my roku or possibly my internet company also sometimes when my roku/tv cuts off the program I was watching is not in the continue watching list, so if I don't remember the title of the program I am screwed at finding it again to finish watching it. For the most part I am happy with the service and when I have had the inclination to talk to customer service they have been helpful, polite and responsive and generally have fixed my issue.

Cancelled service in August to get local stations for college football. All good. Love new service. Who knew buffering was not standard streaming behavior?
We have Roku with Sling button. Wife has Alzheimers and pressed the button as default way to turn on TV.
Turns out Sling kept payment card on file and deactivated account.
A week ago I called for a refund and asked card be removed from account as I could not do so from web. 2as told would take 10 business days. Got refund and cancellation.
Same scenario q week later, did I mention Alzheimer's, and no refund, no apology and refusal to escalate to a supervisor. They cite my wife's 90 minutes of viewing 'Friends,' as reason not to refund.

Terrible, terrible company.

When you cancel call CSR and demand payment method be removed for reason above and just general data security.

You pay for a package then Channels don't show up on the guide. You go to their chat site and get asked the same questions within 3 chat boxes only to be disconnected from chat by someone. Why are the allowed to hide a phone number? Why doesn't the FCC/Congress do their job. Oh wait government due their job is like asking sling to do theirs, useless! Maybe some lawyer should generate a class action against all those companies, maybe then it'll get solved.

If it wasn't for the long, every 5 minute commercials, I would love sling. At least half of what they show maybe three quarters of what they show you can find on free apps so if you're going to watch commercials why would you pay for it. I have over a thousand channels from free apps and sling over laps most of those. If I really want to watch a special or particular Network I'll pay the little bit of extra money and get it for commercial free, Sling it's just not worth it anymore

I keep giving you guys a chance because you are less expensive, but I'm never using your service again! I only signed up for your service to get NFL Redzone and the service is terrible. It freezes, times out and boots me out of the game. Meanwhile, I have guest joining me to watch and it's just fukn embarrassing. I have the fastest broadband you can find in my city. I work from home with multiple devices all year long so you can't use that as an excuse. Un$#*!ingbelievable! I switched to Hulu last year and I will switch back to them again! I gave you my money in an economy where everything is increasingly getting more expensive, trusting that you would improve over previous years but it's the same $#*!!

Sports package is a RIP OFF for college football fans except PAC12 - 6 PAC12 channels, 2 BIG10 channels. 95% of Commercials on every channel target minorities. I get it- we're all supposed to be 'woke' now - don't beat me over the head with it when I have to pay for it too!

I got Sling trying to save some money (significantly less than Xfinity), but it just didn't give me the channels I wanted, and I couldn't get them as add-on's. So I canceled my service in August right after my August monthly charge. Today, 10/06/23, I get an email stating my account was reactivated (I didn't authorize), and that if I didn't authorize to go in and change my password. Which I immediately did, then I promptly recanceled the service. Then I check my bank account and it shows I was charged for the month. I then go to Sling to chat with a rep to get a refund, and they proceed to tell me they have no record I ever canceled my service until today and they cannot process a refund since it's a subscription service and they don't issue refunds if service is canceled after the monthly charge. I just get to use the service (that I don't want) for another month before it's deactivated. I canceled in August, didn't get charged in September, get en email it's been reactivated and I get charged again in October, but they tell me they don't show it was ever canceled until today and the reactivation email I received must have been in error. It's shady as heck. If you have Sling and want to leave, make sure you keep your cancellation emails because they will use it against you if you happen to delete once you feel the cancellation was complete. There are better streaming services, maybe at a higher cost, but I've never had any trouble with them in the past, this was my first time using Sling. Even if trying to save a buck, just don't use them, they are shady. There are so many bad reviews on BBB as well. Stop giving them business.

My account was reactivated mysteriously after i shut it down 45 days later and customer service refused to help me remmedy the situation. I called immediately, however, they let the charge stand and would not take my account off their website even though i had to shut i asked them to. I had to call the credit card company to cancel the card.
Customer service was also extremely rude - the worst experience i've ever had with a service.

The encyclepedia of their terms of use which is nowhere in their table of contents or site navigation, has a lot of 'we are not responsible' clauses in it.

DVR stopped 1/3 through a game. - not responsible.

Quickly tried to flip to the live channel to catch the end. Butbit actually played the DVR recording from the beginning and stopped at the same spot 1/3 through. - not responsible.

I only subscribed to watch my team and wished to cancel sine I am not getting the service I thought I paid for. Should have read the 'terms of use' that you can't find any reference nor link to - not responsible.

Sling the wallet sickle!

You cannot watch anything without it skipping and buffering. Whether its the paid service or free, it does the same thing. If i could give a half star I would. Do better Sling TV!

I have had along for years loved it till last year if freezes non stop to point have to unplug TV to reset. Thought it was TV bought new TV same issues friend is having same issue it will just blink out in middle of show. To prove it was not TV switched to Netflix and other streaming sites loaded right up. I deleted app reinstalled same issue. Having same issue as I write this third time today I have had to reset

Rated a 1 star...because I could leave a ZERO!
For sports fans...Go with Hulu...avoid the frustration!
Bought orange+blue+live sports packages... mostly to watch college football.
Every weekend it's the same b.s.
Watching multiple devices is THE issue...
a game on ESPN...another on Fox... etc.
App kicks me out of devices - beyond one.
Try talking to an actual human for cust. Service! When you do get someone (after waiting for 2 hours), only to hit a brickwall of incompetence. Always someone from "southeast asia" that reads from a pre-scripted list when prompted about my issues.
You lose every time, with zero resolution.
Horrible experience.
Cancelling...Never to return!

Wake up people they are rip offs I had sling TV for over a year and a half now and come to find out when I first started I had the orange and blue packet where I had two lifetimes and I had three Hallmark channels they removed all five of those stations they took them out and replace them with something I don't even know the stations they replace my regular stations with but they didn't changed my price I'm still paying the same price every month for channels I don't even want and know nothing about so I've been telling everybody my family and friends everyone do not go with Sling and they don't I wish I had someone to tell me about them before I signed up with them so I will be looking for another streaming company by the end of this month I will not be with sling I never seen nothing like this I never known the company to do this and then they talk to you about add-ons because that's what they do they take out the shows that you have because they know what you look at they know what you like so they will remove those shows and put them on an ad on where you wouldn't have no choice but to pay $6 for an add-on something you already had why are you paying $6 for an ad on and you already had that channel that's what they do I'm sick of them I don't need to be ripped off we're in the recession I do not need to be ripped off and I'm pretty sure you don't either we need to find another streaming service and not make these clowns any richer thank you yes I said it.

Signed up for $274 sports deal, found extra charges on my card. Had the extra charges removed, then service wouldn't work. Told me they had to add more charges to my card to fix it. I said no, cancel please, the same day as signup. Kept getting the service anyway, then the refund came 3 weeks later and had a full month's (undiscounted) rate subtracted from it, and I was then to be charged full monthly rate. Was told they couldn't fix it and I could no longer get the $274 deal. Cancelled immediately (2nd time). What a mess! And don't believe that you can get live local stations, you cannot!

I noticed $15 extra charge on my last cc statement I contacted them it was over free trial that I cancelled but it didn't go thru so 2 months later after 2 calls and chats they say it's cancelled but will not credit. I'm thinking about changing companies. Have been with them for 5 years. I guess that doesn't mean anything. No loyalty there!

Almost impossible to get support. If you have T-Mobile home internet, Sling is not compatible. You need a static IP address. Sling "support" will not tell you this information. I have spent 4 hours trying to rectify this issue to no avail. Sling is not a good option for streaming tv. STAY AWAY!

Slingvis a prepaid service,no contracts. July of 2023 they double billed my bank account. The payment for 7/4/23 was authorized,2nd payment on or about 7/14/23 not authorized. When I contacted customer service they denied accessing the account twice, told thrm bank confirmed they had withdrew the money from the account.I had to close out the account reisdued new bank cards,so they no longer had access to the account. In August 23 paid monthly subscrption eith $40 loaded gift card, September 2023 paid $40 with gift card on 9/14/23 on 9/18/23 sling discontunued my account stating,I needed to resubscribe,but refusing to return $40 payment or turn on my service. After numerous chat with sling that I video recorded. They ayyempted to say bill wasnt paid for June,July,Sept2023, then says slung bills two months in advance,Absolutely this has never been done,I been a customer for over 4 year's. Notice they confirmed August bill was paid, bank verified they got July 23 payment twice.
I asked where did they apply my$40 gift card funds, they reported to September,I no service and they're not refunding.
This streaming service is cheap,but they will debit your accounts without authorization & remove loaded funds from a gift card.
I made a BBB report hope they can stop sling d/b/a Dish network from ripping people off.