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Texas
1 review
0 helpful votes
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Avoid Sling!
January 26, 2025

I signed on for football games and every game I wanted to watch sling wanted more money. And they charged me a second month at a higher price when I did not approve it at all…impossible to cancel.they tried to charge me an additional 20 bucks to cancel! Avoid!

Date of experience: January 19, 2025
Indiana
1 review
0 helpful votes
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Sling are scammers!
November 21, 2024

They charged my card a high price after promotion without confirming if I was okay with it! When i tried to cancel and get a refund, they kept ending my chat, and denied me supervisor. Stole my
Money, and cancelled my service. Scam!

Date of experience: November 21, 2024
New York
1 review
0 helpful votes
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Extremely disappointed
November 10, 2024

I switched from hulu to switch right back. There sports is crap. No local stations. No fox ABC NBC CBS. Price was initially 54 dollars.l, next payment 96. I so not recommend sling. I missed world series haven't watched my football team play. Haven't been able to keep up with my shows because they don't have the channels. They say buy an antenna for local stations.gtfoh spend more money to watch TV you should be having available DO NOT USE SLING!

Date of experience: November 10, 2024
Florida
1 review
0 helpful votes
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We can deal with the lack of local TV except NBC. We can deal with not being able to see the devices that are signed into the account. We can even deal with the woeful customer service and worse application. What is hard to deal with is the failure to market honestly. We purchased the Orange plus Blue package plus a number of add-ons. The Orange package allows 1 streaming device. The Blue package allows 3 devices. Their marketing says you get everything on Orange in the Blue package and then some. It DOES NOT tell you that you have to know what channels are in the Orange package and what channels are in the Blue Package. It turns out that, even if you have the bundle, you can still only stream on 1 device those channels in the Orange Package. You do not get 3 for the complete bundle (or 4 if you were to take them at the "plus" language). This is very misleading and quite unfair. Customer Service told me "that's the way it is". We will be evaluating our needs and services provided.

Date of experience: November 9, 2024
New York
1 review
0 helpful votes
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I bought a gift card and tried to sign up for this service. Apparently, they refuse to provide the gift card option online to some customers. This happened to include me. I had to make multiple phone calls to get signed up. When I did, they charged my gift card for the full $100 rather than the monthly payment of $73. This led to a debit card that I did not even realize they still had on file from years ago being charged which caused more problems for me. I fully expected my gift card to pay part of the next months payment, but basically they stole it from me. I called back multiple times explaining that I never intended to pay for a second month. They do not even carry ABC CBS NBC who would've thought? Would never have paid for a second month. They refused to refund my money, multiple agents basically implied that they have no supervisors. Refused to let me speak to any supervisors. When I did finally get a supervisor, she apologized and said that since they could not issue a refund, she would give me a free month but cancel my payment immediately. When the time came for my free month, my service was immediately cut off. I expressed to multiple supervisors and multiple agents my extreme dissatisfaction with this service. They offered that I could sign up again with a $10 discount. They refused to provide any other recourse. This company basically stole from me, their customer service is intentionally annoying. They don't provide the basics of a TV service.

Date of experience: November 18, 2024
Washington
1 review
0 helpful votes
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Customer service numbers on website and google were not in service, chat box could not get the answers nedded. Did not want service any longer, any card they have on their file they will use, not the one it should have came from. Refused to give a refund at all. They refuse to let you speak with a supervisor. Worst customer service, not us based at all, all overseas locations no matter where it tells you the corporate office is located. It is overseas. Run from this streaming service, better off with hulu, or any other streaming service rather than this screwed up service. Run like hell from this one.

Date of experience: October 5, 2024
Illinois
1 review
0 helpful votes
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Local channels
September 2, 2024

I spent a lot of time on their site. I signed up to get locals as I am rural and antenna doesn't work well. After enrolling in service I find that I am required to buy an antenna to get local service. I had to go through a bunch of red tape to talk to a representative who informed me that I would have to get an airtv antenna for the local service. When I said I just signed up less than an hour ago and would like to cancel as I was basing my decision on local channels. I was told I would have to pay for the whole month regardless. I will be informing everyone of this so that others are not ripped off by a disreputable company.

Date of experience: September 2, 2024
Washington
1 review
2 helpful votes
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BIG SCAMMMER
August 5, 2024

I canceled my subscription by calling Sling's customer service number in June 2024. Despite this, my account was reactivated without my consent, and I was charged $84. This is unacceptable and unauthorized.

It's not just me; other users have faced similar issues. There is no option to remove my credit card information from the account, which raises concerns. If Sling is not operating in a deceptive manner, why not provide a delete button for payment information? The cancel button on the website doesn't work, and even canceling through customer service doesn't seem to be effective.

I am calling my bank to dispute this unauthorized charge. Everyone will know that Sling took money from me without permission. I will post on every platform until I get my money back.

Date of experience: August 5, 2024
Washington
1 review
0 helpful votes
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Slang is the worst!
October 26, 2024

I can't believe that I can't have a game on all the tv's in my house at the same time! I will be leaving sling and going back to YouTube TV.

Date of experience: October 26, 2024
New York
1 review
1 helpful vote
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The Worst
March 3, 2024

So i have had overpriced sling for a while. My payment method changed i tried to log on to change my payment option and they just make it difficult. Edit payment is hard to find. When i went into the payment it says i signed up through Google however i didn't i use an email and password. Then it doesn't give you an option to put another form of payment. Just frustrating. I was paying $93 a,month for some years now. Now it all ends because they make updating the payment difficult. Plus the service is shaky everytime there's a big game or fight. Sling has gone down significantly

Date of experience: March 3, 2024
New Jersey
1 review
1 helpful vote
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That here comes the bride pause break between the shows is the dumbest thing y'all ever did. It is the most annoying thing. I would rather listen to the calm music y'all were playing before! It gives me a headache. Whoever idea that was or marketing idea was stupid.!

Date of experience: August 6, 2024
New Jersey
1 review
1 helpful vote
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We recently "cut the cord" and figured we could get by with having streaming services. Tried Sling in order to get live TV. What a mistake!
There seems to be nothing but old shows, and when you are watching a show, the commercials that come up are ridiculous! They go on forever, and one time even though each ad was relatively short, there were 14 of them one time!
Basically, all shows are unwatchable.
We ended up going back to having a TV bundle with a new provider. So glad to see Sling go away!

Date of experience: May 20, 2024
Texas
1 review
2 helpful votes
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I tried Sling tv and it was the worst I have ever seen. The resolution constantly switched from bad to worse. Unable to get any help, I decided to try Youtube TV and it was great. Then I realized that about the only streaming service that doesen't offer a free trial was Sling TV. Don't sign up for this service unless you can get a free trial. I found out the hard way! I added my dispute of the charge as proof of purchase.

Date of experience: March 13, 2024
Texas
1 review
1 helpful vote
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Bad app
April 1, 2024

Very poor customer service. Sling never worked well in my home. Canceled before my due date. Still charged again on my card. Constantly spinning and buffering. Fubo does not do this. Refused to give refund even though not working and cancelation was in time.please do not use them.No customer service telephone number. Convenient for them to say "did not get the cancellation "

Date of experience: April 1, 2024
Arkansas
1 review
1 helpful vote
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Horrible company
March 25, 2024

Purchased sling tv to think I could watch march madness with the sports package and couldn't get CBS games or any local channels. Used it for 1 day and called up customer service and stated they can't refund the money. Stuck with a service that I don't want that I can't watch what I want to watch. The heck with Sling TV. Can't believe they won't refund money. Ridiculous

Date of experience: March 25, 2024
Illinois
1 review
2 helpful votes
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UNReliable Service
February 22, 2024

Where do I start...
General viewing...like spinning wheels while Sling "catches up" or resets 15 seconds
Menu guide - great grid...three channels listed at bottom blank, all shows offset in grid by multiple spaces
Browse Whole Viewing...turn it off or really weird stuff happens.
Customer Service - exercise in frustration to non existent.

You keep being you Sling...rocking the 1.8 rating.

Date of experience: February 22, 2024
Maryland
1 review
3 helpful votes
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Technical issues
August 18, 2023

This streaming service deserves zero stars channels that we paid extra for either doesn't work or has horrible glitches we cant enjoy our favorite shows without freezing. I requested a partial refund and denied and It hasn't been two weeks.

Date of experience: August 18, 2023
Georgia
1 review
1 helpful vote
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Too many issues
November 28, 2023

I purchased a "football" package shortly before the season started and I was very excited. I'm not so excited anymore. The programming inexplicably cuts out and after several seconds comes back on. This really interrupts your mood while watching a show. Furthermore, Sling intentionally cuts off at least ten seconds of their programming at every commercial break. Now that may not sound like much but a lot happens in the last ten seconds of a show, all so they can hit you with even more commercials. When I signed up nothing was mentioned about only receiving partial shows. In my book that's fraudulent. And to add insult to injury they will play a Sling commercial with no content for thirty seconds before they didn't sell enough time for actual commercials. For me, when it's time to renew, I will leave and never look back even if they fix everything.

Date of experience: November 28, 2023
Oregon
2 reviews
3 helpful votes
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ZERO STARS!
September 9, 2023

Worst streaming service ever! Borderline scam. Customer service literally told me " sorry, nothing more we can do...we will start a ticket & you will be contacted via email".crickets... I have screaming fast & stable fiber internet.

Date of experience: September 9, 2023
California
2 reviews
1 helpful vote
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Can't remove services
June 28, 2022

I can't cancel services on the website. I tried on Chrome, Edge and Firefox. No browser worked. Everytime I clicked "Review" to see the changes the page says "Oops there was an error, refresh page" Never works. This has been broken for a very long time and I'm sure they know about it. Sucks to pay for services you don't use.

Date of experience: June 28, 2022

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40