I lost 16 billion because of little or no free spins. All I worked for gone. You people are working with FB. The most dishonest website on the planet. Glad I never paid you anything. Saved me from your hacking my bank account. You need to be shut down.
These slots are supposed to be free! I keep getting notices that if you buy anywhere from.99 to 4.99 you can get more gems or more coins. Also, now the Shiny Show is charging 200 gems to play. I used to have fun playing the "Free" slot games, but now it is very frustrating.
Hello Josephine, thank you for the review! For any questions or feedback, feel free to reach out to customer support through the in-game. Our team will be happy to assist you and answer all your questions. Have an amazing day!
Be careful, I won over 130Q and I did not receive my winnings. Today 07/03/2024 I won over 300Q and did not receive my winnings again. I communicated with the robot and they have no record of my winnings. I have been playing this game for 13 years, now its time to move on.
Hello! I am sorry to learn that you did not receive the winnings. I recommend you contact our customer support, and they will be happy to investigate this situation and assist you. I appreciate your understanding. Have a great day!
The greedy A** h**es that own this game have absolutely ruined it! You have to spend all your time clicking through the multiple ads just to get in. Typical hideous greed! And do you think they care about all negative reviews? OF COURSE NOT! You'd be a fool to give them one cent.
Hello Randy! We're sorry to hear that you've been experiencing an excessive amount of ads. We understand that they can be frustrating at times. We'll bring it up at the next management meeting and do our best to optimize the number of ads to ensure the best possible user experience. Have an amazing day!
My partner keeps asking for twenty. Ten five six thirty. Pounds. Every day and is addicted to this game if I dont give her it she gets moody all day. I try to get her to think of a normal hobby but she won't do it.
It makes me sick that online games were invented
Since I don't play Slotomania I feel a lot better.Slotomania is just taking people's money there are a lot complains and no body does nothing I personal had the experience to purchase to get credits and is not fun when you play and no wins is very bad game and addiction to a people I hope somebody does something about it.
Hi Jose! We are sorry to hear about your experience. We understand how frustrating it can be when you don't hit bonuses or wins. However, please keep in mind that our games are based on luck and chance. We recommend trying different games or adjusting your betting strategy. For any questions or feedback, please write to customer support, and they will be happy to assist you. We appreciate your understanding in this matter. Wishing you good luck!
I got tired of all the greedy new owners. Changed the way to play. And changed rules. I refuse to play until they go back to the way it was before the new owners took over. Also, the rep who comes on here, says the same thing to answer to your complaints. Why we complain is because we all went thru to customer service and get the same answers we get from this rep. Stop treating your loyal customers and long time players so badly just to get greedy.
Hello Beth, we apologize for any inconvenience caused. We understand that the recent changes in the game have affected your experience. We constantly strive to improve the game and provide a fair and enjoyable environment. I understood that you have reached out to Support regarding your concern. We recommend you to write to our Support team so that we can know your thoughts which will be helpful in the future updates. Wishing you a wonderful day!
Read no further than this...No reviews above one and a half stars, and a generic reply to the 99.9% of negative reviews to contact support with your grievances. Read a book or walk your dog's instead...it'll be much more rewarding!
Hello Jonathan! Thank you for taking the time to share your thoughts. We understand that you may have had some less-than-ideal experiences with reviews and support. Please know that we are always working to enhance our support and customer service to better address all the players' concerns. While we encourage constructive feedback and open communication, we also hope that you find time for reading a good book or spending quality moments. These activities can indeed be rewarding and provide a much-needed break from the digital world. If you ever decide to give us another chance or have any specific issues you'd like to discuss, please don't hesitate to reach out to our support team. We're here to help and ensure that your experience with us is as pleasant as possible. The slots are waiting for your next spin!
The game use to be fun to play but now its become impossible to get anywhere.
Less payouts impossible daily dash,
I have spent money before to enjoy the game but no more,
Why spend money for an app that has become irritating instead of fun
Hello Scott! We value your opinions regarding your gaming experience. The dash criteria become more challenging and competitive as you advance. But I have no doubt that you'll succeed in winning big and finishing the dashes. Please contact Customer Support with any comments you may have, and we would be pleased to help. Have a fantastic day!
Incredibly LP g wait to play. And when I play my android gets hot. Like kill my battery hot. And when you stocked up coins, just check in to scoop up Amy bonus rewards, it's clear that they game incredibly harder to win. Got to uninstall today. I have games so much easier to play.
Hi Janice! Thank you for letting us know about your experience with our app. We're always working on improving the performance and the gaming experience. Please let our Support know if you have any further feedback. I'm confident they will be happy to assist you. Wishing you good luck!
Every time I make a purchase, no more payments for games are made, only bonuses of 10x, 20x come, but they also take 500x without a bonus. Effectively, every time I purchase credits, the system changes. Greedy and pitiful! I promise to buy a domain like slotomania-scam.com and there I will post exactly what happens if you put in money. I have nothing to gain here, I simply want to relax but even that is not allowed on this trashy site. With the prices that the site has for packages, you're better off playing in a real-money casino, where you actually see a payment, but here they effectively block you after making a purchase. I'm an IT programmer and I know exactly what they've done. I am really going to look into where I can report this, especially since Slotomania brings in millions of dollars a month and doesn't even respect their customers.
Hi Marius, sorry to hear that you feel this way! We are worried about how the game has affected you. Please reach out to us through "Contact Us" button in the Support Portal page. We ensure your concern will be addressed appropriately. Have a great day!
A man turned up at my home the other day to disconnect our electricity... My wife has not paid the power bill FB or over a year and guess where the money went?
You've taken her soul and turned into an addict that can't even be honest about a power bill.
As if it wasnt hard enough to keep people off pocket machines... now your putting them in their hands.
I hate you for your part, go and get real jobs that produce other than heart ache and hardship.
See o when my kids are missing out because your algorithm, I hope to you don't sleep, cause I can't.
Xavier Ward
I've been playing for 2 weeks now, and have not had to pay any money, came in low on points a couple of times, but I always win them back. I only play Crazy Train.its fun and free for me, no complaints..
Would have given 0 stars but had to hit one.Game was once fun but this year it has gone downhill rapidly. All that seems to matter to this game is now much money they can try and extract from you. Also the customer service is a joke if you have an issue you most likely get some scripted patronising reply which offers no help or even relates to problem raised. Basically steer clear of this game like the plague
Hey Alan, we are sorry to hear that you feel this way! We always add new slots, exciting features, and promotions to offer a superior Vegas like experience to our players. We offer multiple ways to earn free coins to keep our players continue playing. Our Customer Support is doing their best in answering the players queries and resolving any situation. You can always reach out to us through "Contact Us" button in the Support Portal page. We'll ensure your concern will be addressed appropriately. Have a great day!
When you lose 22,000,000,000.00 in coins in 2 days. Then can't get more then a few hundred thousand for the next month it probably is rigged. I just deleted it.
Hey Judy, we're sorry you had an unpleasant experience. Our machines are certainly much looser than real-money slot machines, and the outcome is random. You may win some, and at times you win big. Don't give up; I'm sure your experience will get better, and mega wins are waiting for you. Wish you a great day!
My card was charged twice without my approval and why would i buy coins if you don't actually give any kind of real reward except crappy fake coins that didn't agree to buy
Hello Jennifer, sorry about your experience. I can understand how frustrating it would be for you. I recommend you contact our customer support. Please open the game, tap on the 3-horizontal lines at the top-right corner, and tap on the "About" option. Once a new window opens, tap on the "Customer Support" tab, which will redirect you to a new page. Please share your concern, and they will be happy to assist you. Have an awesome day!
It used to be a fun game but now I would not waste my time or one dime on this game. The game constantly freezes they throw in ads to eat up your time when you're playing timed games on the site. Also when you try to report problems there's virtually no help.
Hi James, sorry to hear that you encountered this situation! We are worried about how the game has affected you. Please reach out to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a good day!
They need money so bad, they entice you into "deals" that are not reflective of what you thought you were getting. Customer "SERVICE" people are rude, disinterested and have an agenda of shutting your inquiry down. DONT WASTE YOUR TIME WITH THESE PEOPLE AS YOU WILL BE PI$$ED.
Hello! Thanks for sharing your experience with us. We understand how important it is for our customers to have clear and transparent transactions, and we regret any misunderstanding that may have occurred regarding our deals. We apologize if you felt that our representatives were not attentive or helpful during your interaction. This is not reflective of the level of service we aim to deliver, and we will take steps to address this incident. We encourage you to please reach out to our dedicated customer support team directly with any specific concerns or inquiries you may have. We value your support and are committed to earning back your trust. Have an amazing day!
I have been playing for many years. This used to be fun, but they have added features which take the fun away. When I sign in now I get a half dozen adds to spend money before I can begin to play. They added this cat feature (aurora) that is just a money making scheme. You get it almost filled and then get blasted with adds to spend money to fill it. Now they make you earn feed for it to fill the dash bar. More money grabbing adds follow. Will be leaving soon.
Hi Allison, sorry about your experience. The purpose of the pop-ups is to inform about the new promotions and offers so that players don't miss the opportunity. The reason we've been coming up with features such as Aurora is to make your gaming experience enjoyable. Please reach out to Customer Support through "Contact Us" button in the Support Portal page to share your suggestions or feedback. Have a wonderful day!
I played the game sense it came out and it was always fun. Over the years they have taken most of the old games out that we all loved so much. And replaced with cash cows. Poor payouts compared to what you bet. Bonus are rare and don't even get me started about jackpot you use to have a chance but it appears now only bots win those.
Customer service team use to be helpful but it appears cut backs has hit them two.
The most changes that seem to be made with the game is when the world was down because of the Covid-19 everyone was stuck at home and I feel that's when the rigged machines really come in affect. Now the is very few wins unless you keep credit card on file. If your thinking about this game there is better games out there. There is no care left in this game just pure greed.
Hello Terry, sorry to hear that! The outcomes in a Slots game can be challenging, you could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Have an awesome day!
Overview
Slotomania has a rating of 1.5 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Slotomania most frequently mention customer service and real money. Slotomania ranks 132nd among Gaming PC sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Charles! Sorry to hear that you feel this way! Our aim is to offer every player a safe and entertaining experience. Please share your concerns with the customer support team. I have no doubt that they will help you and address your concerns appropriately. We are grateful for your comprehension. I hope you have an amazing day!