SmartBuyGlasses CA

Site has the largest selection of designer frames that I have come across. After spending months trying to find the perfect frames in every store in Vancouver. I came across the SmartBuy website and found the Manufacturer I was looking for with a good selection and a great price (less than another website and half the price of a well know retailer) They were delivered on time and they were exactly as ordered. Mistakenly charged some delivery fee was reimbursed after contacting the customer service. Will definitely buy here again.

Do not waste your time and money on SmartBuyGlasses. If you know the original sunglasses you will easily find out the differences. Might not be distinguishable for everyone though. So respect yourself, your effort, your money and forget about these liars.

I lost my sunnies 2 weeks ago, and felt lost without them... This is how I found Smartbuyglasses. I found models that are not available in other online stores, and at a great price (I paid $150 more in January for the exact same model in a Toronto store). I already ordered another pair for my friend's birthday next month!

I really loved the price and the fact that they also made it with my prescription lenses. It was easy to upload my prescription and even if you can't do that - you can add in the prescription yourself which is easy! I love my new Ralph Lauren eyeglasses. I was a bit worried about ordering eyeglasses with prescription for the first time but their service was great. I got my glasses within 2 weeks and I'm definately going to order some more! The prices are unbeatable. :)

They did everything they needed to do in order to contact me ( Text, email and call) to ensure they had my correct order and that the sizing was correct. They to the time to inform me every step that was being taken via email.

I placed and order on this site, and I received it within 3 days! I'm really impressed by their service. I have been kept informed about my order status with very professional emails. I could also track the parcel on Fedex website, which was pretty useful.
I definitely recommand smartbuyglasses, and will purchase on the site again.

People be awere your order may never arrive. Ordered an expenssive pair or glasses that never arrived. Meanwhile they keep sending automatic order updates that everything is on time. Tried to contact a live person with no success. Very frustrating for someone who needed glasses asap

Upon requesting a delivery status updated from customer service during the second week from ordering, I was informed by * from customer service that the non-prescription Maui Jims I had chosen, were out of stock. There was no "Out of Stock" notification during the check out process. I am now in my fourth week and I received an email today that reads, "There has been a delay in restocking this item. It may take 1 to 2 weeks before arriving at our distribution centre." I have never heard of shipping taking so long for any item ordered online. Good thing I ordered for myself and not as birthday gift. I wonder how long it would have taken if the glasses were prescription? I will never recommend Smart Buy Glasses!

*Personal information redacted by admin

Horrible company. Do not order unless you want to wait 4 months to receive a product missing lenses and a ridiculous amount of emails back and forth to try to have them fix the situation to no avail. They have horrible customer service and refuse to even try to rectify the situation in any reasonable fashion. They are a scam! Be warned! I still have not received the product and I ordered in January

Everything looks like it's in stock and they allow a customer to buy and pay …… then they go " Source " the glasses … takes weeks and they always back order …. Do not buy from https://www.smartbuyglasses.ca
Bait and switch…..

I'd say it's the best price u can find for a canadian buyer and the customer service is great (replys within a day with precise updates on ur order). What they can do better is on the shipping time since they dont have everything on stock except "FAst ship" items so it took me 1 month to recieve my glasses. But overall. From the time they got my item to when it arrived... WOW! Worth buying from them with confidence!

First at all glasses doesn't looks like origiy!
But also I paid for ultra thin glass and I got unbelievably thick glass, I am wearing glasses 24years and never had anything like that!

Just gonna wait for their respond with expectation of full refund!

Last week I ordered 2 pairs of sun glasses from this website. After I placed the order I went on the internet checking if this company had bad reviews. This is how I got here! After reading all the bad reviews I decided to cancel my orders, I also contacted the manufacturer who produces the sun glasses I ordered asking if this company was an authorised seller of their products, the answer was "NO". So I kind of started panicking a bit. After 2 days they refunded my money. I ordered via PayPal. So I am not sure if the company sells original products but I can confirm that my money was returned on the spot.

It cost me 22$ to return the fake designer sunglasses that arrived from Hong Kong. Very disappointed that a.ca webpage sales Chinese copies of designer sunglasses to Canadians pretending they are authentic…

Bought glasses from these jokers for my son last spring; were supposed to be scratch-resistant. They weren't. After a few months, I requested a warranty exchange; they said I needed to send the old pair back first. I told them that that won't work, he only has that pair that now matches his prescription. After trading more emails, they agreed to send a new pair and upon reception of this new pair, I would send back the defective pair. NOW, several months later (try half a year), they STILL have yet to send me anything. Item is back-ordered, out-of-stock, etc. They kept asking me to choose a different pair, after which they would quickly tell me that that model was ALSO not in stock. I've had it with them. Crap customer service, ridiculous warranty conditions. Shop around, go to Costco or Lens Crafters.

Elaborate fraudulent website that goes to a long way to appear legit. They create lots of fake 5 star reviews. Basically you receive counterfit goods shipped from China after a long wait and returns have to be sent to China at your own cost and then you never receive your money back.

They sell fakes. I've ordered Nike sunglasses, received them after about 10 days later. They came in a softcloth bag with lettering on it that did'nt looked right. Glasses seemed to be 3D printed. So I went to my local optometrist and ordered the same model. Should've done that the first time. Fit and finish on the real pair is way better. Stay away from smartbuyglasses. They may be high quality fakes, but the rebate isn't good enough and the fit is not right. On the picture the real ones are on the right and the one that cane with the hardbox. Notice the color fade in the hinge of the fake on the left. Obviously nothing on SmartBuyGlasses website says anything about fakes...

Ordered for my prescription glass, after days of waiting and not seeing update, when contacted they keep saying it will taking days to get from supplier... then days for processing... then days for shipping!
It was high prescription eyeglass and was advised to wait days after days to get it!
NO ONE SHOULD Buy anything from this site!

Their items are fake, I ordered a pair of eyeglasses and as soon as I opened the box I could tell that they were fake. Went to authenticate them and shocker, both places came back and said that they were cheap replicas and that the lenses were cheap and would hurt my vision in the long run. Don't waste your time or money on this fradulent company.

Just received my Tom Ford eye wear. It came from Hong Kong, rather than Canada. They are total fakes. I know this because I own three other pairs of REAL Tom Ford glasses. I wish I had done my research prior to buying, as it is clear that I am not the only one who was scammed. The website looks totally legit, and they even have a page where they talk about their community service, whereby they have donated over $2MM in eye wear to the needy. Shame on you, and shame on the government who lets this continue, despite all the complaints.

Easy website; fast delivery. 3rd pair of Maui's, and I'm familiar with authentic vs knock-offs, so I was skeptical at first. No problems at all. This was my first order from SmarBuyGlasses but not my last.

I just purchased my first pair of glasses from Smartbuyglasses.ca and was impressed on how quickly my new pair of prescription glasses arrived. The fit and the prescription are perfect and I am very happy with my purchase. I would not hesitate to use them again.

Great product, arrived very quickly, the customer service was brilliant. I screwed up my own address on the order (d'uh) and emailed customer service and had a response in less than 15 minutes indicating they'd updated my address. Great prices, great product, great service.