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SmileBox
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SmileBox

smilebox.com
New York
1 review
0 helpful votes
Follow Sue P.
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I always take pictures at most group gathering... family parties, graduations, picnics, weddings. You name it. And it's just a good point and shoot. I then put them together in a SmileBox slide show and ALWAYS hear rave reviews. How else would family and friends get to see these pictures! I rely on SmileBox at least a couple times a month. Don't know what I would do without it.

Date of experience: May 31, 2015
Oregon
1 review
6 helpful votes
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This is how you deal with them guys!
I clicked on this offer, but did not do it. A week ago I saw $47.88 taken out of my checking account. My bank shows a phone number along with name and address. I called this number and was told they have no phone for customer service. Of course 3 seconds later your holding a dead phone. I sent emails which kept saying this issue was resolved. But I did not have my money back. So Monday I spent on research. I tracked down their media company. Then found their stock on NYSE. I called them and told them I was filing a complaint with the stock exchange, was reporting them for cyber crime, and filing a lawsuit against them all for bank fraud. Today, I received a message stating my money will be back in my account within 2 days. I just wanted to warn others about this offer.

Date of experience: May 6, 2014
Kentucky
1 review
0 helpful votes
Follow Leora D.
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Easy & Fun
April 29, 2017

I really like the program! Just one thing that could use some tighten your music; It's choppy. I understand money helps to personalize those fine touches but to spend the money I'd have to know its not going to be the same quality

Date of experience: April 29, 2017
California
1 review
0 helpful votes
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Smilebox helped make an impromptu wedding invitation not just possible, but elegant and beautiful! We moved up our wedding date to accommodate my sick father, and had only 7 weeks from invite to wedding! A standard snail mail invitation was not possible. I researched on line and came upon Smilebox, and am so glad I did! Amazing wedding invitations!

Date of experience: July 28, 2014
Pennsylvania
1 review
0 helpful votes
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SuperCommunication Site
November 4, 2016

As a Kindergarten teacher I use Smilebox.com to communicate and share information and classroom news and photos with parents. It is a very a effective and user friendly way to share memories. It saves a lot of time by providing a vast array of templates and also music choices if you would like to use them rather than your own. A definite treasure for busy teachers.

Date of experience: November 3, 2016
Texas
1 review
3 helpful votes
Follow Melanie K.
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I can't believe they operate this way. I had no idea they were charging my EX-husband every year $50 after I was happy to sign up for one year to do a huge loving DVD tribute to my dying father a few years ago. Shame on them and their tactics. I was in advertising and marketing for 20 years and have been in sales for 10, and I would never stoop to this. I wanted to speak to someone to ask them to refund his account for this latest charge, but they so cleverly do not allow for phone calls, so I guess he is out another $50. I would never use them again--though I love their product--and I will tell everyone I know personally of their poor business practices. I had no idea I had signed up for any kind of automatically renewing subscription, which is how so many unethical companies get you. You just don't expect of a company like this, and then they make themselves inaccessible, by not posting phone numbers online, and refuse to refund anyone who is feeling bamboozled. Tsk. Tsk.

Date of experience: March 2, 2016
GB
1 review
0 helpful votes
Follow Felicitas M.
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Totally love it
December 16, 2016

I have been using Smilebox as our Christmas card for the past 8-9 years and I have found it totally easy to use and just a pleasure to use. I have investigated other sites and none are as good. Nobody else let's you add photos later on and shuffle them around easily. I defy anybody not intuitively knowing how to use it. Just great, thank you so much!

Date of experience: December 16, 2016
Pennsylvania
2 reviews
0 helpful votes
Follow Nancy S.
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A friend sent me a Smilebox Christmas card this year. I had not had a chance to send out cards. Loved this new idea and tried it myself. May never do cards ever again! It was very, very user friendly. There are many cards to choose from. Would highly recommend Smilebox.com

Date of experience: January 1, 2015
Oregon
1 review
0 helpful votes
Follow Judy H.
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Besides being a fun way to celebrate birthdays, graduations, and other life events, Smilebox is also an effective way to showcase photos on a website! Choosing the right background music makes a perfect statement!

Date of experience: June 18, 2014
GB
1 review
0 helpful votes
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Loved it
December 6, 2016

It is easy to use and has many options and designs for different occasions. I have made my baby's 1st birthday video with it and I am surprised how beautiful it came out using this app. 100% recommended!.

Date of experience: December 6, 2016

Overview

SmileBox has a rating of 3 stars from 1,755 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293