I sent email to *******@smilebox.com and requested for full refund since cancelled free trial within 7-day free trial and credit of usd 47.88 was taken from my credit card but no reply. Is it a scamming, rip off company?
Smilebox is easy to use and the designs are creative. There are very few options, as you have to accept the fonts they offer, color choices, etc., but when you send them they always make an impression.
This program is easy and fun to use. I am not a professional photographer but enjoy taking photos of my grandchildren and the places we visit. This platform gives me a creative way to share my memories.
One of the best and most useful photo and video programs I have used in a long time. Not only is it easy to access and understand but it allows for so many creative possibilities. Without this program, my slideshows and photos would never look so professional and creative. Thanks, Smilebox!
When Smilebox works it is wonderful but mine has ceased to function. I cannot edit or share any of my creations. I have been exchanging emails with the support office for the last 4 or 5 weeks and they still cannot help me solve it. I would be delighted to be able to say it was wonderful but in my case... it is not.
I painstakingly made CSVs of the people I wanted to send my message to. Sent three messages following their instructions, then eventually got 403 errors. Submitted a ticket, didn't hear back (that was two days ago) and they cancelled the message I had scheduled. What the hell?
SCAMMERS & CONMEN - make sure you Google Smilebox complaints before you use them. They fraudulently charged my credit card well over 12 months after using their 'free' service once. I didn't even join up! Cancelled well within their 'free' service. Have had no serious response from Smilebox. An idiot called Steven just keeps asking me for account details which I have sent him several times - says there is no record of my account! Goggled them only to find I am one of many that they have done this to.
Great Ideas, with this app you can do various arrangements to create fabulous portraits of family and friends. You can have an loads of fun to share with the world. I had a friend do pictures of my son and have adored them from day one. I have decided to do a mural from his creation. I have decided also to do my pets and children in large murals for our home. What a great app this turned out to be.
Very easy application to work with and lots of great designs and music to choose from. I also like the option of choosing your own music. Enjoyed my free trial and may consider signing up long term if I have the need to use it more often, Cannot justify $47 dollars for 2x annually usage. Would very much like to see a pricing schedule for one time periodic use
Preparing for a relatives Wake and Repass, we decided to gather the family photo memories and run a slide show. Question was "How do we add nice music to all of these photos?" Searched online for some answers.
We were pleasantly surprised when smilebox.com popped up. Played with the Free Trial Version for a small batch of photos. In about a half hour... We had a very impressive presentation! The rest in History... Thank you smilebox.com!
Overview
SmileBox has a rating of 3 stars from 1,755 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members