Wow. They make it seem like you're getting huge discounts, but when they charge $50+ for shipping, the "discounts" you supposedly got evens out to zero discounts. For example, right now they have a 55% off sale on the entire order. I was about to check out and was expecting to pay around $40 because my order was $85. Well, that turned out to be $48 off, but they also added a $53 freaking dollar shipping fee. Absolutely terrible business practice. Thanks for wasting 2 hours of my life. You lost a customer and I will warn everyone about this site.
The old Snapfish site was sensational - intuitive and feature-rich. The new site is one of the worst application experiences I have ever had - unpredictable, inconsistent, photos import in reverse date order (and you can't change that) - not a single good word to say. I am astonished that this was released. Never been motivated to review anything before!
I have used snapped fish before and was extremely happy with them great quality happy with the price. I'm wondering what's happened to the company these pictures are horrible. Colors are dull and off. The photo paper is super thin. Shipping charges were extra high. Not satisfied!
It is now complete rubbish. Used to be so fantastic. The awful service already starts with the new look website. All the features have gone, even the basic ones. Even my 11-old son could produce a better system. Absolutely terrible.
I'm moving the pics I can actually download and deleting account! I've been a snapfish customer for almost 15 years to find older photos no longer available! I will never have those pics again and Snapfish has major issues! There are even albums on my account that don't belong to me!
They gave me a "sorry nothing we can do".
Ordered 12-01-20. Arrived 12-08-20. Ten out of five stars for that as these are gifts that I need to re-package and mail in time for Christmas.
Photos I placed on ornaments maintained their quality. Metal ornaments were also excellent quality. Each came with a red ribbon to attach to the tree.
I have nothing to complain about and would order from Snapfish again.
I ordered 36 photo books, promptly packed them in care packages and gave them out as gifts. I had one left and I realized the several of the pages had been printed crookedly. When I contacted customer service they said they would do nothing about it. I don't like a company that doesn't guarantee their work and doesn't put customer satisfaction as number one. Be very careful if you use Snapfish or you may get poor guality product and no concern from the company to fix it!
I ordered Christmas cards from Snapfish.com on 11/27/23. They still have not arrived as of 12/12/23. The order tracking details on their website has been stuck on "Shipped" for the past week-and-a-half and has not moved. The estimated delivery date originally reflected 12/8/23, but that has slowly changed and now it says 12/23/23. I'm not able to speak to a customer service rep, and their chat feature just either takes me to an FAQ or it sends me right back to the order tracking details. Had I known that I would not receive my Christmas cards before Christmas, I would not have ordered them from Snapfish.
It is very upsetting that my old albums are gone - What a terrible thing to do to loyal customers of many years. The mobile site is so awful - can't look at your albums as a separate item - now you can't edit photos for light and contrast - online rep says that feature is coming soon - I should have stayed with Shutterfly. All my photos are here and can't be transferred. All free 100 print deals are on mobile site only - yet I have to use my laptop to make my projects- and view my photos carefully. The new marketing team should take a look at all the negative reviews - you have caused an uproar of dissatisfied customers! What a shame...
We made a photo books for an entire basketball team. 15 people. We had all codes written down and were prepared to use them. We completed the book with 78 pages thinking we could get half off additional pages, 60% off entire order for signing up for emails and free shipping over $29. Only one code would work! We expected to pay around $400-500 with codes and it cost $778! Using the best code only, not even free shipping could be combined! I will never ever use this photo site (snapfish) again, very deceptive and after all the work and time to make books, it was a huge disappointment!
Overview
Snapfish has a rating of 1.2 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Snapfish most frequently mention customer service, christmas cards and live chat. Snapfish ranks 134th among Photo Printing sites.
Come visit us if you want to get rid of the keys from home or even business. No more keys!
- Visit Website
- San Francisco, CA, United States
- Edit business info
Business History
GoKeyless has been on the cutting-edge of the keyless locks revolution since 2003. Located in a commercial office park at the Dayton International Airport in Vandalia, Ohio, we are an authorized dealer for Schlage, Baldwin, Kwikset, Kaba, Alarm Lock, Lockey, Arrow, and more, stocking and selling all of the top brands in keyless door security technology. GoKeyless was conceptualized to alleviate the pain caused by door keys. Our offering of hundreds of keyless locks for homes and businesses means you are minutes away from personalizing your security and living the lifestyle of freedom you deserve. We have a full time sales, shipping, customer service and technical support staff ready to help you. No one comes close to matching our knowledge of keyless locks and security hardware in this industry. This means you won't have to worry whether you are getting the right product, and whether you can get any assistance should you need it after it arrives.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members