• Sofamania

Sofamania

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Overview

Sofamania has a rating of 3.7 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sofamania most frequently mention customer service, good quality, and long hours. Sofamania ranks 11th among Furniture sites.

  • Service
    36
  • Value
    36
  • Shipping
    34
  • Returns
    21
  • Quality
    35
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
37
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How would you rate Sofamania?
Top Positive Review

“Great problem resolution and customer service!”

Brittany P.
3/29/19

I ordered two Kandy Victorian- Style Chesterfield Velvet Double Sofas from Sofamania.com in the color beige however one half of my order was shipped in the incorrect color light grey. I contacted sofamania.com customer service and after I sent them a few photos of the incorrect product received, they promptly resolved my issue by having the correct sofa color shipped to my home within a couple of days. Thank you sofamania.com team for making this correction as seamless as possible; I will continue to be a return customer ;)

Top Critical Review

“The most uncomfortable”

Negjn H.
2/4/24

I bought the Amanda model. Besides being super uncomfortable the center caved in after 5 months!it went ot of shaped i am not big or fat person and i live alone either. So disappointed. And the customer service just say sry we couldn't do anything :) totally unfair and the worst experience that i've everhad

Reviews (418)

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customer service (82)
Thumbnail of user arturow8
New Jersey
1 review
0 helpful votes
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October 8th, 2019

This sofa is such a masterpiece that i am not able to describe in words. It is made in such a way that it provides so much comfort and coziness when anyone sit on it. I can rest on it for long hours and i am happy that it has good weight holding capacity. Sofa is as per description and every part came, just need a minimal assembly. However, color was little darker than expected. It is a recommended product.

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user gilbertol8
New Jersey
1 review
0 helpful votes
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June 25th, 2018

I love the furniture as the quality is so good. I have been purchasing furniture from sofamania for almost a year now and my experience has been always good. This time also recliner is amazing. Every one in my family loves it...

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Value
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Quality
Thumbnail of user marvam4
New Jersey
1 review
0 helpful votes
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September 30th, 2019

I really like the style, color and design of the furniture collection at your store. I ordered one of the sofa as i really like the color of it and the description matches with my requirement. I also called team to know the description of the box as it would be very difficult to bring in through the stairs. Everything was fine when i received my sofa except one thing that truck driver and delivery boy left the item at the leasing/management office as i was not there to collect the delivery and i with the help of my neighbors have to bring it upstairs. Sofa is very nice, Very comfortable and amazing design i would say.

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user wilburh34
Georgia
1 review
1 helpful vote
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October 27th, 2018

I like sofamania for the value for money they offer. Bought this very beautiful box sofa from them and It is really great, beautiful fabric and a sturdy built. I learned a long time back that you get what you pay for, and when you buy furniture online be aware that you need to assamble the furniture yourself. Also expact a little color variation in person when comparing with the images you see online. Overall I recommend Sofamania for the value for money they offer and their smooth delivery process.

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Hello, thank you for your feedback, it is much appreciated and are glad you are satisfied!

Thumbnail of user ianw135
Florida
1 review
3 helpful votes
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March 6th, 2019

I read the reviews and decided to give a chance... 10 stars for me... got it within a wk, great quality, exactly what I ordered! Fifured I should review it, cause most people are disgruntled when they do reviews l!

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user guillermow7
New York
1 review
0 helpful votes
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July 29th, 2019

I have purchased this sofa from SofaMania and i really like this product. I was wondering to have leather products in reasonable price. Item was as per the expectations and description. Look of the sofa is modern and the cushions are for ultra comfort. Every part required to assemble the sofa was in the box and packaging was perfect. Previously, i was worried about the purchase as i did not ordered before from you guys. You guys made it perfect for me. Everything was at par(products and services). I will continue purchasing from you guys in future and will recommend your company for furniture and mattress.

Thumbnail of user ronalds241
California
2 reviews
2 helpful votes
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June 3rd, 2018

The chairs I bought from sofamania are comfortable, sturdy, and supportive. Very cute and excellent quality! Delivery was hassel free and they have courteous and smart customer service team. I got 6 chairs, 4 for mine and 2 for kid's room. I like the fact that these are right height and are supportive enough to sit and work for hours. Took me some time to assamble, Other than that these are great. Price is great too! I may buy a couple more!

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Value
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Thumbnail of user courtneys141
Michigan
1 review
0 helpful votes
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December 12th, 2018

I placed an order on 11.23.2018 and received a receipt of purchase and have received no information on shipping and have called all of the company numbers I can find online and it just rings and rings. At this point I would be just be happy with a refund.

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

If the item was in stock, the site should have provided an exact ETA. However, if the item is not in stock, the site should reflect that the order would ship within 2-4 weeks. Once the item is ready to ship, tracking will be made available to the email address on file. I do apologize for any confusion or inconvenience caused by this.

Thumbnail of user eliasw23
California
1 review
0 helpful votes
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June 14th, 2018

When we were finally done with the living room decor, it appeared that all the furniture was meant to be - all in the right place, the right color combo and the right size - thanks Sofamania for the wonderful experience The vibrancy and playfulness of the place came out as we always wanted!

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelom213
New Jersey
1 review
0 helpful votes
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September 5th, 2019

I like this bed very much as it is very sturdy and the material used to manufacture this bed is of amazing quality. I used the king size mattress which i purchased from you before. It is very comfortable and durable. I purchased this for my living room and the most important reason for my liking is that every member of my family enjoyed the experience. Thanks for such a durable product.

Thumbnail of user idas29
New Jersey
1 review
0 helpful votes
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September 10th, 2019

I bought this for a gift for my daughter. She loves it and so do I. It is of very nice quality and well packed in the packaging. She is staying in a small apartment in NY and this one fits well and provides a comfortable sitting. Thank you so much for understanding the needs of different customers and providing the quality products.

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user thearyc
Washington
1 review
1 helpful vote
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December 9th, 2018

I ordered a sofa, recieved it within a week. I was so excited to get home to the couch, open all the boxes to find no hardware or legs. How disappointing, I looked through every crack, every inch of the couch to still find no hardware! Then I emailed them about the missing hardware and then they told me to look again in an area that has a Velcro that contains the hardware and legs. Still none! So then they sent me what was supposedly missing and then it's still missing hardware! No words, I'm upset and I'm sitting on a couch with the other side not assembled. Never again!

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Hello, we do apologize for the current situation on hand and do want to assist with proper resolution. Please allow us to look further into this matter. Thank you.

Thumbnail of user aracelid5
New Jersey
1 review
0 helpful votes
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November 16th, 2019

This is such a beautiful sofa in person. The comfort and coziness is amazing. It looked amazing at the website also. The sofa was delivered on time and was packaged properly to secure the item from any damage. Hardware and other necessary parts were there in the 2 boxes. Also it was very easy to assemble. Thank you so much SofaMania!

Thumbnail of user dorotheah1
New Jersey
1 review
1 helpful vote
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May 22nd, 2019

Ordering furniture on sofamania is a breeze, I love the periodic discounts they offer. I am a regular at sofamania and this time I ordered a sofa. Received it within estimated delivery time. The sofa is comfortable and looks great. It is a lightweight and can be moved easily around the room to clear out the corners. I have almost a month with this sofa and I am fully satisfied with it.

Thumbnail of user noemiw1
California
1 review
0 helpful votes
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December 19th, 2019

I love the furniture that i purchased from you. It was very easy to carry and set up the sofa. Good material used to manufacture it. Upholstery is good and looks sturdy. Packaging was good and FedEx delivered it on time. Thank You!

Thumbnail of user rosanner8
New Jersey
1 review
0 helpful votes
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September 24th, 2019

This is a very comfortable mattress. The size is appropriate as desired. In the beginning, when i received the mattress i was a little upset as there was an odd smell coming out and i called the customer support team. I was informed to air out the mattress for 48 to 72 hours and i did it. Too my happiness, it really worked and odd smell was nowhere. Other than that there were no issues. Very soft and smooth to relax on. I really liked the mattress. Thank you so much...

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user louisab12
New Jersey
1 review
0 helpful votes
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February 24th, 2020

Looking at the design and look of the chaise, i felt that it is not at all expensive and ordered it immediately for my small space... However, i was concerned about the quality at the same time and too my surprise; the tufted button, wooden legs and quality of the material is very good... Looks luxurious and expensive... Worth for the money...

Thumbnail of user juliat97
India
1 review
0 helpful votes
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October 16th, 2019

This sofa is perfect for my living room. It is spacious enough for 3 people sitting and provides comfort and relaxation to everyone. The color of the sofa is vibrant and amazing. The velvet fabric of the sofa is so soft and good to touch & feel. The description is as per my requirement and i received the correct item. Item was shipped in time and delivered in good condition. I am happy to have this sofa at my home.

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for sharing your experience with us. We understand the importance of time and truly value your willingness to leave your input. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user jillianp13
India
1 review
0 helpful votes
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May 16th, 2019

Very good sofa. It is very comfortable and material used is very good. It looks sturdy. I guess it will work for long time. It is very sober and classy look-wise. Design of the sofa is ultimate. Cushion provided are of very good quality. Cushions can be made slightly thin and flexible so that it can be used to support back. Overall sofa is very good in quality must buy product.

Thumbnail of user johns3088
California
1 review
4 helpful votes
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July 24th, 2018

Bought a Sectional Sofa and a Coffee Table we got from Sofamania for our dream home. Its is adding beauty to the the kind of decor we have done and matches with the color scheme we have. The experience with Sofamania has been just awesome, very courteous staff and the Sofamania buddies have been extremely helpful. The delivery was prompt; Way to go, Sofamania!

Thumbnail of user samanthan50
New Jersey
1 review
0 helpful votes
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February 2nd, 2019

I was skeptical due to some of the other reviews that I read but the couch we got was a steal and was delivered safe and sound in TWO DAYS. Very impressed. Couch was well made, beautiful appearance, easy to assemble and delivered so quickly. It was a little smaller than I realized it would be but to be honest I never looked at the measurements!

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user geninam
Texas
1 review
1 helpful vote
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December 18th, 2018

I had a discrepancy, and needed to return my sofa. I emailed from the website and received a reply from Ciara within about 2 hours. We went back and forth about the situation and she was extremely professional and understanding. She was finding every reasonable way to help me. She was able to get me a full refund and I am very thankful. She was so prompt and resolved the issue in a matter of 24 hours. If you have an issue, you can resolve it with Sofamania. For the price, I truly recommend purchasing, because the company is easy to deal with. They have fast service, shipping and returning. It's worth it.

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to leave a review, it is much appreciate!

Thumbnail of user bertieh13
New Jersey
1 review
0 helpful votes
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August 19th, 2019

Thank you so much SofaMania! I like your product quality very much. Last time, it was a small miss other than that every product is worth of it's price. I ordered sofa last time with right hand side chaise however i recieved the item with left hand side chaise. I was very upset due to this issue but was sure that you will be able to resolve it for me. You proved it by sending me the replacement of the correct part and along with that you shceduled the pick up of the wrong part from my place. That is really very good practice. However, i still wish instead of curb-side delivery everyone prefers delivery at home. Please see if you can bring some changes to the process. Highly recommended products and services!

Thumbnail of user aldos17
Aldo S. – Sofamania Rep

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Thumbnail of user perihane
Massachusetts
2 reviews
0 helpful votes
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August 10th, 2019
• Updated review

I bought Nikki Contemporary Space-Saving Loveseat from sofamania. When I first received the order, the legs were missing. I called sofamania and they sent me the legs.
I installed them and I do love the sofa. It is really nice

Legs were missing and back is shorter Nikki Contemporary Space-Saving Loveseat
August 1st, 2019
• Previous review

I ordered Nikki Contemporary Space-Saving Loveseat from Sofamania. I received my order Friday 26th of July 2019. When I opened the box I saw the legs were missing. So I called them and told this missing part.
They told me they will ship the legs, but I haven't received till now.
Also there is a problem in this loveseat. The back part about 1 inch shorter. So you cannot install back part with left and right arms. So you cannot install back, right and left arms and bottom parts to each other
Don't buy product in sofamania, you will just loose your money.
Buy somewhere you trust.
I will never buy product there

Thumbnail of user pollym22
Canada
1 review
0 helpful votes
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November 14th, 2018

I was looking for a loveseat in $300-$500 range. I know its not a big money but I was on tight budget. I scrolled dozens of websites and found one on Sofamania! These are wonderful, and for the price they are Awesome! The logistics of delivery were spot on. Came well packaged and right on time. Great experience.

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Thumbnail of user aldos17
Aldo S.
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