Sofamania has a rating of 3.7 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sofamania most frequently mention customer service, good quality, and long hours. Sofamania ranks 11th among Furniture sites.
I ordered two Kandy Victorian- Style Chesterfield Velvet Double Sofas from Sofamania.com in the color beige however one half of my order was shipped in the incorrect color light grey. I contacted sofamania.com customer service and after I sent them a few photos of the incorrect product received, they promptly resolved my issue by having the correct sofa color shipped to my home within a couple of days. Thank you sofamania.com team for making this correction as seamless as possible; I will continue to be a return customer ;)
I bought the Amanda model. Besides being super uncomfortable the center caved in after 5 months!it went ot of shaped i am not big or fat person and i live alone either. So disappointed. And the customer service just say sry we couldn't do anything :) totally unfair and the worst experience that i've everhad
Good quality bed frame... Nice Storage capacity... Instructions were clear however it took some time to assemble it carefully otherwise one can make mistake... Pre-drilled holes were at the right place and all the hardware i found in the storage area to screw in... Weight holding capacity is good and wooden slats provide enough support...
This color is perfect for my room. Though the color does not seems to be same however it looks beautiful... It is good for a person to feel comfortable as the back cushion provides great support... It came in good packaging & was very easily assembled by me... True to it's description!
It is a great sectional... Upholstery and material used is good which makes it long lasting sofa. Very well packed and ensures that product should not get damage in transit... It was not that hard to assemble with the help of instructions provided... Some parts were in the velcro tab, underneath the sofa likely to be mentioned in the listing or in instructions... Good part is reversible chaise which can be adjusted as per the need... Though it is firm still the comfort is as per my expectations... In all, a good product and i am satisfied!
Bought this bed frame along with mattress for a gift for my daughter as she moved recently to a new place. She loves it and so do I. Nice quality. Very comfortable and i am planning to buy more items from your company. It was delivered in time as it was required urgently. Thank you for understanding your customer needs.
The tufted design provides modern & classy look to my sofa... Though it is firm still it is comfortable to sit. My kids also like sitting & playing on it... We watch TV & when guests come to home, it can be used for one person to sleep on it... Very easy to assemble & delivery was quick... I may buy a new sofa soon from you!
This piece really provides ultra comfort as described... Tufted design features classy and sophisticated look and i am happy that i received it in this price... Seating is very comfortable; plush material and color is wonderful and packaging did suprise me a little as it was packed in a way such that no damages occur... Well done!
The overall experience was good. I liked one of the patio set displayed on their website and ordered immediately, received it in 5 days, looking good and sturdy, I hope they would last long. Great bargain prices and good customer service, recommended.
I love my chaise chair bought from them. The velvet is so soft, I can't stop rubbing my hands all over it. Even my husband is happy with my purchase. Will buy more from Sofamania, their selection and prices are really great!
Tip for consumers:
Quality, prices and selection is just awesome!!
Amazing teamwork, I am very surprise to see the coordination among various departments. Right from the beginning I placed the order for a beautiful sofa, the communication system was very effective. I kept on receiving all the important messages related to my shipment. I was not in the city when my item got delivered but thanks to your effective messaging system that informed me about the delivery. Thanks for being so promising about your services and for a wonderful product intact..
It is a great chaise for small space, which i bought for my son. He liked it very much and always watch TV while laying on it. He relaxes on this chaise after coming from the school and mind it since we bought this item he does not bother me much. Also it contains pocket which makes it easy for us to store TV remote or to keep small things. Delivered on time and was assembled by me easily. Thank You!
Fabric was of superfine quality and sofa looks good in person. Delivery was very much on time, minimum assembly required, descriptive instructions helped me to get it done so quickly... This sofa is so durable and has good weight holding capacity. It's good to find this wonderful sofa online at this price. Thank you!
Where is my couch I ordered 8 weeks ago, every time I inquire I get a message that says shipment in 4-6 weeks and it is so worth the wait. Still nothing - tried to call an 800 number but was not a good number for Sofa Mania - very frustrated.
The chairs I got from Sofamania are sturdy and look amazing in my office. I have received several compliments on them. Though delivery was on time, FedEx left them outside my office complex. Chairs were easy to assemble. Didn't have best of the experience but I recommend them if you need something nice and are on budget, my queries were answered with a little delay but overall they are good to do business with.
I ordered the couch thinking that it will be delivered to me within sometime next week. When i ordered the item, it said will ship within 2-4 business days and it actually got shipped on time, i was intimated with the tracking however i am not able to see any movement or updates so i called the team and simultaneously e-mailed them just to get an accurate information. I got a response immediately from the team stating they have contacted the shipping department and within 24 hours another intimation was sent to me stating that shipping department has shipped the item in the night but carrier did not updated the tracking. I am so happy to see, the way the team works and co-ordinate with each other.
This was easy to put together. Exactly what I was looking for and the color in person also looks beautiful and exactly same. I purchased this for my fiance as a gift. We both really love the touch, feel and comfort of the sofa. This item is amazing. Thank you so much for delivering on the exact date when it was required and creating a beautiful memory in our mind.
This sofa is pretty beautiful in-person and the description is appropriate. I received the item within delivery time frame however there is a issue with the backrest leg i. E it is not appropriately designed but i am happy to receive the replacement leg with appropriate dimension quickly. I am really impressed with your customer service team and the way they are handling/managing the issues is highly appreciated. Thank you so much!
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com
This three-seat sofa is awesome at this price. I love the Victorian styling and the velvet fabric is fabulous, very comfortable. It's worth giving 5-star rating. Perfect for my small family. Delivery was before due date but they can do better on shipping notifications for added convinience, overall a satisfactory experience from the seller.
Thanks and glad to hear you are satisfied!
Fine sofa, systems in place, proactive people. Good experience thus far. Got timely updates regarding the delivery from the customer service team, delivery was well before the promised date, very minimalistic assembly, descriptive instructions helped me to get it done so quickly.
Do not order from this site! They are complete scammers. I purchased a sectional which arrived in a completely different color from online photos & scratches and dents everywhere. Yes, I learned my lesson for purchasing such an inexpensive sectional but they refused to provide any form of compensation for their damaged and defective product. I was forced to sell it on Craigslist and buy one elsewhere for 3x the price. Avoid them at all costs.
Hello, we do apologize you feel such way. However, did want to clarify that per our notes and correspondence via email, you have agreed to donate the item for a full refund. Upon providing proof, a full refund will be issued accordingly. Thank you.
As the name reflects, Inflatable Sofa cum Bed is sophisticated and comfortable furniture. It is an appropriate furniture for less spacious homes. It serves both the purpose of seating and sleeping. It can be easily inflate or deflate wherever you want. Got it deliveded by Fedex, though they notified that it will take 5-7 days to deliver, I received it sooner. Overall a good experience.
This round tufted ottoman looks very classy in my living room. It is very easy to move when needed because of the casters/wheels feature added on it. It is very easy to assemble and very soft velvet fabric used to design such a beautiful ottoman. It matches with the other furniture of my room. I am happy to receive it as i can move it to open space in the morning when i read magazines, newspapers, etc. while having tea or coffee. It is worth for the price with luxurious look.
I would like to say that my experience with this sofa is amazing. I am using it from last 4 months and too my happiness it is as new and as comfortable when i 1st received it. I am also happy as now you are mentioning in the description that some parts are kept at the bottom of the cushion seat where there is compartment because when i received my item, i was upset and did ask them to state clearly everything about the item. Thank you so much for everything...
After getting some furniture from RH, I decided to check other alternatives and I came across Sofamania. My expectations went off the charts when I received my accent chairs. They look awesome and similar pieces would have cost me waaay more elsewhere. So happy I found this place! Their customer service was very nice and helpful. I would recommend this, specially when in need of a home makeup and fast!
Tip for consumers:
Their site has so much to check, so take time as you may find one after another best option!
Ordered a Loveseat from this site, timely delivered, amazing product as expected on affordable price, great customer service experience in term or queries regarding the products. Astonishing products on the website, can't resist to order more!
This was for my bedroom. It was my 1st online purchase, i was so anxious how it would work. Too my surprise, transaction worked smoothly and i received it however one of the leg was slanting towards floor after i assembled my item. It was quickly replaced by a team and very comfortable and fabric is soft and smooth to have a warm feel. If i keep aside the leg issue, perfect management and smooth transaction by any company.
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com
Shop top quality designer furniture at affordable prices. Free shipping! Sofas, Love Seats, Recliners, Beds, Mattresses, Sectionals and a great variety of products for your home and office.
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com