Had made two orders for salt lamps. First order had no problems. Second order rhe owner of the company, Rick, cancelled without telling me then refused to refund my money. Well that is fraud and theft and then when questioned where the order was he said PayPal cancelled the order. Of course that was found to be untrue and it took even longer for Rick to answer to Paypal. BEWARE OF THIS Man and company. He has been reported to the BBB multiple times from many customers.
Absolutely love my new sauna! It heats up fast and feels like a luxury retreat right at home, Thank you...!
We are building a new house in the vegas area; we called about the two-person executive but ordered the savannah, we were shown the value and it makes more sense to get the elite version of the sauna"
Merchant choice:
They have great reviews and lots and lots of previous customers
Product choice:
For our new home.
Love these lamps! They are cool-perfect others they tend to get hot these stay at perfect temperature. Loved them so much, I ordered a set for both of my kids! Highly recommend... worth the money
Got my order today I think it's a great value they have a lot to choose from and it was packaged up nicely and came very quick definitely by again in the future.
Bran is honest, compassionate, and will get you through *what may feel like* the most difficult time in your life in one piece. He's truly great at his job.
The sauna I purchased is just fine so far, but their customer service is the WORST. I have called multiple times with some simple questions and was just belittled and yelled at when I was trying to make the suggestion that they might want to add another page to the instructions to cover how the MP3 player and installation of the salt blocks. I am deeply unsatisfied with this company. They need to be able to take feedback and listen to their clients if they want a good review. If I could return the sauna, I would. DO NOT ORDER FROM THEM.
Just got our product I ordered just after Christmas my daughter had asked for a specific salt lamp and a specific color range I honestly did not know much about them I ordered from spiritual quest it arrived safe and sound and works perfectly she loves it thank you spiritual quest
I have never taken the time to write a review and I am not sure how to say this, but I got one small lamp and one of the sets of salt blocks stones. They are brilliant and to think I placed my order and they arrived 4 days later packaged to the nines. The packing was so generous in how they protected the salt, using thick foam, double boxes, and bubble wrapping. The cost of the packing must really add up, regardless of the lamp and stones arrived safely. I think that is a miracle they must really know what to do and how to do it. A great experience for sure I must order more very soon I will. Then I got to thinking my package was heavy these poor guys that lift these rocks all day and then take the time to pack them as they do, man I can't believe they can stay in business the value was unbelievable thanks so much and thanks to Cali the person that shipped my items, She left a handwritten note in my boxes so nice what a nice touch. My top five experiences so far this year and oh yeah open during the pandemic
Best purchase ever! This sauna has totally transformed my relaxation routine. So happy with it, highly recommended anyone.
Answer: Sure what's your order number or please call our 8775352267 toll free for support x 2
Answer: We are happy to consult with your contractor. Building walls is not for a lay person. We have already suggested this we believe via the phone. Appointments are necessary so please arrange a time with our support staff. Assuming a lay person can build a large wall is not a best practice. AND our engineers provide one on one introduction happily. I am sure our staff has already shared that and offered support via a licensed contractor.
Answer: We have supplied instructions as an open invitation for your contractor again if you have order information it would help as there is no order info here thanks one can call our toll free support line m_f as well maybe call or forward some identifying order info.
SpiritualQuest has a rating of 4 stars from 208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritualQuest most frequently mention salt lamps, cave sauna and supply chain. SpiritualQuest ranks 5th among Alternative Medicine sites.