SpiritualQuest

Hi there we ordered a infrared sauna from spiritual quest and saunas and we got the single sauna which was on sale awesome deal I came with a 20 lb of Himalayan salt bricks I didn't know where to put them so we actually called up first we left an email for support then we called up and the support person was very kind and described where the stack the salt and how they worked was very nice of them at the same time the delivery was through freight so we had to make sure we were ready for it when it came in and they did provide me with the phone number for the freight company and the tracking number so it all went really smooth and they're in California and we're in New York so I don't think we could be further away we're very happy with how everything went we're going to start enjoying it today thank you spiritual quest

Some items were missing from the order. They simpy forgot to include them. I contacted customer service and was told that they would ship them if I wanted to pay the shippng fee. They forget to put the complete order in the box and I should have to pay? Poor service and poor customer relations. When I told them so, I was told I was a petty person. Also, the video on the website assures you that the items are all shrink wrapped in plastice hence assuring you of the quality. I ordered five and not one was shrink wrapped. Will not be purchasing from them again nor will I recommend them to anyone.

I run the best vacation rentals in Hampton, NH. We are always seeking a new inspiration and attractions for our guests. We have arrived at the next level. The 3x4 salt walls are bang on

Merchant choice:
I purchased a one person sauna that has been fantastic for over two years.
I called and the staff was friendly and assisted me throughout the entire process.

I ordered a salt wall in white bricks from Spiritual Quest (SQ). A worker made the next size up by mistake with $20 extra for the packaging and shipping. I was billed $24.99. When the wall arrived it was sloppily packaged. Also: the frame for the wall is made of unfinished wood – not what the photos on their site show (the customer is supposed to paint or stain it and while doing so not get those products on the bricks?) at that price, absolutely not, it should have arrived 100% finished and done professionally; two miter cuts are gap-toothed; wood is stapled, completely visible creating an unfinished look; the flexible LED strip arrived with no booklet at all to give some basics about the remote and my box did not have the cord that attaches to the adapter and plugs into an outlet so I cannot use it. Spiritual Quest's handling of my order has been abysmal. UPDATE, 6/6/22, call from SQ. Abusive, talked over me, told me I was wrong, as if I can't see, has no interest in doing business with me, etc. I hung up on them as a conversation clearly was never going to happen.

I bought a set of 60 salt bricks a couple of weeks ago from one of the sales people over at spiritual quest number one is the salesperson walk me through how many bricks I needed for my job and he did so scientifically using several different formulas in addition to that when they shipped they had included two or three extra bricks because of possible breakage or miscuts on my part after I received them of course they do provide consulting I didn't know what that meant at the time but consulting means they'll walk you through the steps of how to build the salt wall within reason when you buy the materials from them so not only did I get great bricks individually wrapped all safely delivered but I also got some great direction one-on-one direction with a qualified professional blown away by the service just blown away

I have to say it did take quite a while for us to get our sauna and I read a bunch of these other reviews here mine, this year my experience was that the company sent out multiple emails explaining in great detai. L why the Los Angeles seaport was so clogged and they chose to move to actually help. Regardless of all the noise our sauna came in

we have our sauna plugs into a standard outlet it's the single sauna we paid $999 for it I can see now on the site that it's now almost $1300 that's from obvious inflation I think that's some small percentage of people get very upset sauna. My wife and I have another story we went to a company that does blinds on a national basis for windows and they told us it would be 8 weeks now at 12 weeks we're not freaking out it's just kind of the way things are these days. I think if we were to think back to the heart beat of covid we didn't get our favorite toilet paper for almost 2 years anyways anyways while we were frustrated and very much so because we wanted our sauna we got it. I choose to come together with those people that work with me regardless of what delays transpire and only sharp enough to know that there is huge supply chain issues and that all we have to do is look at the cost of gas and everything else those are all supply chain, check out my photo.

Love this store and your products.

Merchant choice:
You have the best bath salts we have been back for more many times
Product choice:
Because it works for me

We called in the order and we are close enough to possibly pick it up.

Merchant choice:
Google rules the world
Product choice:
This is for our skin care.