I sent my Girlfriend a Himalayan Salt Lamp for her Birthday through this company. They were quick to ship directly to her house and the lamp was even more beautiful than picture online.
Honestly I was a little hesitate and was very frustrating with the delay however, I finally received my sauna a few weeks ago and I can honestly say it was well worth the wait! Very easy for my Husband to put together and I wasn't expecting the two cup holders, towel rack and magazine rack. The therapy lights and Bluetooth is very relaxing. I used it every day, if you can be patient with the shipping delay due to COVID-19 it will be well worth it. I love it and I'm very happy, best investment EVER!
I was impressed with the variety of products available, from crystals and incense to books and meditation tools. The store's peaceful atmosphere and friendly staff made me feel welcome and at ease, and I left feeling inspired and uplifted.
Overall, I highly recommend SpiritualQuest for anyone seeking more meaningful shopping"
Merchant choice:
The shopping experience was not only enjoyable but also enriching to learn about new spiritual practices and products. I highly recommend SpiritualQuest to anyone looking for a meaningful and fulfilling shopping experience.
Product choice:
A 6x2 salt wall can definitely make a statement in any home! Not only does it add a unique and natural touch to the decor, but it also carries potential health benefits. Salt walls, also known as salt caves or salt rooms, are said to help with respiratory and skin conditions by releasing negative ions into the air. Additionally, salt walls are easy to maintain and can last for years with proper care. Overall, a salt wall is a great investment for those looking to improve their home's aesthetic and promote wellness.
I paid handsomely for the large "Mountain Rare White Himalayan" salt lamp and got a lamp that was only partially lit, only the quarter bottom lit up and the rest was dark, VERY UNLIKE THE PHOTO on their website!
I wrote the owner and asked for him to send me a shipping label to return it, unless he could exchange it for one that looked like in the photo he advertises. Long story short, he basically told me "too bad". He treated me as if I had bought a $15 dollar trinket instead of having spent $300 PLUS, because I had also purchased another large lamp.
So much for customer service! The absolute worse ever. In fact, never have I seen such poor customer service. If you're not buying a very expensive salt room from him, you're worthless as a customer to him.
If you are hell bent on buying something from them (good luck!).
Worse experience ever! Look at the photo of the lamp he advertised and look at the photo of the lamp he sent me!
The packaging was ALSO horrible, it arrived in shambles and I feared the product would be ruined. When I told them they said the someone had quit and the person that shipped it didn't know to package properly. (Really?)
As if that wasn't bad enough, upgraded dimmer switch and lightbulbs were also missing!
The salt lamp I finally received has a corroded rust covered plug in, the rock shifts and doesn't set flush with the small wooden stand it's half screwed to. The whole lamp itself rocks when setting on a flat surface. The black power cord has split openings & cuts in it. Two bulbs were sent (which I thought was nice) but neither worked. The lamp doesn't light up even after purchasing new bulbs. The packaging was not enough to protect the lamp. Box was in a thin paper/plastic type mailer. This may be why the unit is damaged & doesn't work. It took a long time to receive this lamp & one order was lost in the mail. At this point it is not worth paying postage to return & keep hope that a new lamp will work or arrive. I will enclose a picture & video to show rocking of unbalanced lamp & some of the rust on the plug in. A tried to remove some of the rust with a paper towel. Customer service wasn't helpful or eager to help as of to date. (Took a video of the rocking, unbalanced lamp, unfortunately it will not up load).
THIS COMPANY IS NON RESPONSIVE TO CUSTOMERS. I DONT CARE WHAT ANYONE ELSE SAYS. I HAVE THE PROOF. I HAVE A 80$ SALT LAMP SITTING IN A CORNER THAT HAS NEVER WORKED. CONTACTED COMPANY IN EVERY WAY POSSIBLE.
Excellent service amazing product fast arriving just in time for the holidays or should I say the day after the holidays these products showed up it's amazing that FedEx does deliver on Saturdays for home delivery I couldn't have been happier the family was here for the holidays I picked up a salt lamp for my nephew nothing major just a medium salt lamp he loved it and it arrived the day after Christmas just right on time thanks again they did a great job
I ordered gifts for Christmas and I called several times to check the status and they would tell me they were being held at customs so I ask for a refund and the guys helping me was so rude I told him I wanted to check my refund status he said what 8s your name you act like we know you by name its been taken care of don't worry about it and hung up on me wow unbelievable how people are
Thank you for providing so many amazing products, we look forward to doing more projects with your items. We love being able to buy in bulk and it is the quality we look for.
Thanks Michael we are happy to have you as a friend
What an ignorant jerk. My lamp came with broken light bulb. He was so bad I said I will never order again because of him. All I wanted was a new light bulb sent.
Answer: Sure what's your order number or please call our 8775352267 toll free for support x 2
Answer: We are happy to consult with your contractor. Building walls is not for a lay person. We have already suggested this we believe via the phone. Appointments are necessary so please arrange a time with our support staff. Assuming a lay person can build a large wall is not a best practice. AND our engineers provide one on one introduction happily. I am sure our staff has already shared that and offered support via a licensed contractor.
Answer: We have supplied instructions as an open invitation for your contractor again if you have order information it would help as there is no order info here thanks one can call our toll free support line m_f as well maybe call or forward some identifying order info.
SpiritualQuest has a rating of 4 stars from 208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritualQuest most frequently mention salt lamps, cave sauna and supply chain. SpiritualQuest ranks 5th among Alternative Medicine sites.
Thanks, Martha we appreciate your enjoyment. Time to sweat and detox here's to many years of enjoyment.