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SpiritualQuest

How would you rate SpiritualQuest?
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Bangladesh
1 review
0 helpful votes
Follow Daniel Z.
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Great company
January 26, 2021

The best part about the duet is the extra 6 in and stretch out space both of them will heat up in a normal temperature room and about 20 minutes and they're both made for professional use so the last for many many years The systems come with 20 and 40 lb of Himalayan salt respectively and the Himalayan salt creates negative ions by heating up next to the heating elements The salt will help you to breathe in deeper taken more oxygen and it will give you a boost in mood and a boost in your immune system soft is also recognized by the American lung association as a suitable treatment for lung ailments so during the current pandemic it's been very important to take care of one's lungs.

Date of experience: January 25, 2021
Bangladesh
1 review
0 helpful votes
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Thank you spiritual
December 10, 2021

Just got my salt lamps in today and an unexpensive and And unexpected treat treat my cat loves the foot dome I do have a picture of the cat climbing all over the foot dome I'm gonna try to include it here I don't know if I know how to but I love the lamp got your fast thank you spiritual

Date of experience: December 10, 2021
California
1 review
1 helpful vote
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I purchased a few of this companies salt boxes 10x20. My shipment was jumbled as all get out I had to contact 3 + times for a tracking number since a random package with just lighting arrived and nothing else then was rudely given tracking info for 2nd package that actually had the product. Once arrived tried to set them up but apparently was not shipped two connector pieces to actually install the lighting aspect. Reaching out for the missing connectors I was finally answered via email and the unprofessionlism and rudeness for a mistake made on there end was baffling. I even have copies of every email and phone records for every attempt to reach out but extremely rude order now to actually use the items purchased has been weeks and now waiting another 5 to 6 business days for their mistake and mis packaging. Definitely look else where any other company will have better customer service and not belittle their customers with lack of information and accountability. I'm now thinking this company just pays for their reviews since a few chat rooms on reddit have other customers whom have has similar experiences with their products shipping and customer service.almost over a month since initial reach out.

+1
Date of experience: December 8, 2023
susan r. SpiritualQuest Rep
over a year old

Your first email to our support team was 12 -7. The number provided is your tracking that was processed 12-8 hours before your unnecessary posting.

The email communication channel is no longer accessible to you due to your earlier unpleasant behavior. Your items were shipped today on Eastern Standard Time. However, you may not have received the emails we mentioned despite our assurance of multiple notifications within a day of your initial contact.

We have also generated a mailing label that will update the email associated with your order. If there were instances where you misplaced information, it's worth noting that we promptly addressed the issue within a day of your notification. It's important to clarify that no one within the company has received any requests from you, and there is no record of a support ticket you submitted.

You can track your shipment using the USPS tracking number 9400111206219895393164. It is most likely active on Monday. It seems there may be a misunderstanding on your part.

Bangladesh
1 review
0 helpful votes
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Rick I love the sauna.
January 11, 2021

Rick I love the sauna. I told my friend and she is interested in getting one. If I refer my friend to buy a sauna from you. Would I get anything?

Please let me know.

Thanks,

Date of experience: January 11, 2021
Bangladesh
1 review
0 helpful votes
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Thank you I just got my order of the salt lamps I got the basket salt lamp and the abundance bowl salt lamp but my angel was missing I know that you told me that those are on backorder and we would like to wait until they come in cuz we know they're so popular so the other two arrived thanks so much we love them and I'll wait for the angel salt lamp which is on back order have a great day.

Date of experience: January 14, 2021
Bangladesh
1 review
0 helpful votes
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Executives.
January 20, 2021

Both of the saunas are remarkably popular and both of them are made with our same standard technology with regards to the construction and configuration there is zero VOC and they're all both ultra low EMF in addition we're working now on 5G protection which is not part of it but will be an add-on later on maybe as early as 10 days so if you're inclined the duet is by far a nicer sauna is what we would call an elite series sauna as opposed to the executives

Date of experience: January 19, 2021
Bangladesh
1 review
0 helpful votes
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The sauna is beautiful
January 16, 2023

We were choosing between the Duet Sauna and the Savannah
"My wife really wanted the savannah salt cave sauna"

Merchant choice:
They are well respected in the industry, speak the language and help with all kinds of thoughts and questions
Product choice:
The sauna is beautiful

Date of experience: January 14, 2023
susan r. SpiritualQuest Rep
over a year old

Thanks, Anthony I remember talking to you and the final decision on the savannah, good choice!

Bangladesh
1 review
0 helpful votes
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Thank you.
June 7, 2022

Spa Pack – Two Duet Salt CavesI just received my sauna and much to my surprise it exceeded any expectation I had of quality. The quality was amazing even for a professional setting! My friend, who is a contractor, assembled it for me and he was also amazed at the quality and ease of assembly. His exact reply was "This is Killer!" I have used the sauna for about 10 days now and every day I like it even more. I am planning to purchase another for my personal use. It is a valuable asset to my holistic practice that can be enjoyed by many and a new source of income for me. I will definitely be a repeat customer. In addidtion to the sauna I purchased 6 Buddha foot detox rocks and they are exceptional. I created an area in my office just for them so clients can rest their feet on them and have a few minutes of quiet time when they come in for treatment. An easy and affordable way to add more value for my patients. As we all know, added value means repeat clients! "Thank You," Spiritual Quest for making your quality products available to me at an affordable price.

Date of experience: June 6, 2022
Bangladesh
2 reviews
0 helpful votes
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Thank you
December 28, 2023

Thank you for fixing and getting the Halogenerator back to me so quickly! It is working well so far! I really appreciate the good customer service! So refreshing!

Date of experience: November 17, 2023
Bangladesh
1 review
0 helpful votes
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LOVE the sauna!
February 21, 2023

LOVE the sauna!

Can't believe you got it to me so fast!

It's nice and hot and the chromotherapy really is wonderful touch!

My only question is… where do I put the salt blocks?

Thank you!.

Date of experience: February 20, 2023
susan r. SpiritualQuest Rep
over a year old

It was a pleasure to work with such a great couple and committed to health. We are grateful for the chance to collaborate with you and we wish you all success in the future, don't hesitate to call,

Overview

SpiritualQuest has a rating of 4 stars from 208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritualQuest most frequently mention salt lamps, cave sauna and supply chain. SpiritualQuest ranks 5th among Alternative Medicine sites.

service
153
value
148
shipping
148
returns
143
quality
144