• Splash Wines

Splash Wines

Write a Review

Overview

Splash Wines has a rating of 2.8 stars from 226 reviews, indicating that most customers are generally dissatisfied with their purchases. Splash Wines ranks 4th among Wine sites.

  • Service
    28
  • Value
    28
  • Shipping
    27
  • Quality
    27

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
42
See all photos
How would you rate Splash Wines?
Top Positive Review

“Great wines at great pricing along with outstanding service!”

william p.
9/30/20

We have been buying our wines directly from Splash Wines since November 2016 and have enjoyed their wines with every shipment. The quality and value of their wines can no be matched by others. To top it off, their customer service folks are fantastic. They are always there to help you and make you feel at ease even if you made a mistake on your order. They promptly solve without making an issue of your mistake. Want more? Members get free shipping on all orders! Try them once and you will keep coming back to Splash Wines

Top Critical Review

“Splash Wines has become terrible since outsourcing!”

Mary A.
7/29/24

I have been ordering from Splash Wines over 2 years, once or twice a month. My last 3 orders have been completely screwed up! They have about $245.00 of my money tied up! They are now horrible! Do NOT order from them! They use to be great but since outsourcing, they are horrible!

Reviews (226)

Rating

Timeframe

Other

Reviews that mention popular keywords

splash wines (96) customer service (75) splash cash (15) curated cases (18)
Thumbnail of user allenp121
Virginia
1 review
0 helpful votes
  • Send Message
September 30th, 2020

I have been a customer of Splashwines for over 2 years. The wines I have purchased have been great table wines for the price paid. One does need to pay attention to the wines in their curated cases, but with careful selection, especially the South American and South of France wines (Languedoc region), they are a great value. I have enjoyed them immensely!

Thumbnail of user kittyh25
Virginia
1 review
1 helpful vote
  • Send Message
September 30th, 2020

During Covid Splash Wines has been such a blessing! Even when Covid it is over I will continue to order my wines through Splash! I love the diversity of experiencing new wines and I have never been disappointed!

Thumbnail of user normaq8
New York
1 review
3 helpful votes
  • Send Message
July 8th, 2020

I had a few questions about a wine I wanted to purchase. I spoke to Amber at Splash wines. She was pleasant and extremely helpful. She made my purchase experience wonderful. This is my 4th case purchase from them and I have been more than satisfied with the wine selections and the customer service. I will continue to purchase from them and reccomend them.

Thumbnail of user robertz390
New Jersey
1 review
0 helpful votes
  • Send Message
September 30th, 2020

I have been buying splash wines for some time The quality is extremely good and their prices are the best I have told many friends about them and they thank me all the time If you love wine you will love splash

Thumbnail of user bradc248
New Jersey
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

When I first joined Splash wines I was looking for inexpensive drinkable wine and that's what I got, decent wine for about 5 bucs a bottle. That was then this is now. Now I"m a little pickier with what I buy, got to know what I like etc. I wait for there package deals on what I like and end up spending around $7 a bottle on good wine that I would spend between 12 and 15 dollars at the local liquor store.

Thumbnail of user donc676
California
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

We have been with Splah Wines for about a year now and we are VERY happy! Are all the bottles rated 90 and above? No! But there are many that are simply fantastic AND we have received only a couple that we weren't big fans of - personal taste. I have had some of the best pinots and red blends from here. Yes we are sticking with Splash!

Thumbnail of user rickb628
Illinois
2 reviews
1 helpful vote
  • Send Message
September 30th, 2020

I have ordered 10 cases so far all were good, some were very good and some were excellent
I like the variety, quality and you cannot beat the price delivered to your door
Anyone can find good wine for $25/bottle, Splash finds great wine for $10/bottle or less
Shipping is fast and I have recommended Splash to many friends
No minimum and no monthly fees
You get an Email receipt and a tracking number when they ship
I would recommend Slash to anyone

Thumbnail of user robertk1496
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 30th, 2020

I have ordered from them several times and always a very good price and the taste has been great I myself prefer White Wines but like the Reds and Blushes as well, my Wife prefers the Sweeter Wines I also collect wines from different countries and from different Winery's in the U.S. and they are great as well.

Thumbnail of user daver534
North Carolina
1 review
0 helpful votes
  • Send Message
September 30th, 2020

Best price, best shipping and great quality for the price. Plus if you dont like any of the wines they credit you with splash cash. Have earned lots of splash cash for referals and have even earned splash cash for bottles that were broken on arival. Great customer service.

Thumbnail of user kbh3
California
1 review
0 helpful votes
  • Send Message
September 30th, 2020

My sis introduced me to SplashWines.com recently so on her recommendation I tried it. I've had other wine companies deliver and promise outstanding wines. SplashWines SHINES, no, OUT SHINES its competition. The wines are worldwide, GREAT prices and selections I would never have even found, much less buy. I'm falling in love with South African wines and exploring Chateaus in France that make me want to travel.

If extra stars could be given, it would go towards SplashWines customer service. I love their availability and ability to resolve issues if necessary. I've tried the Spanish boxed wines offerings and had one unit damaged in shipment which CR promptly credited me so I could use the credit on whatever I chose.

If you TRY SplashWines, I think you will return again and again. BTW, I signed up for the "Founder" designation because of the extra goodies and even convinced my sis to do the same. What do you have to lose?!

Thumbnail of user louised151
Arizona
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

Very good, and sometimes fantastic, wines at great prices. Get it when you want it. No monthly commitment, free shipping, exceptional customer service.

Thumbnail of user fredb606
Minnesota
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

We have purchased at least 1/2 dozen cases from Splash Wines. All the products are very good to excellent. The value is absolutely incredible for such high-quality wines

Service
Value
Shipping
Returns
Quality
Thumbnail of user dennya14
Rhode Island
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

I have received 29 shipments in the last 4-1/2 years... probably close to 500 bottles. As a Founder Member, there is no shipping cost. I like getting wine from different regions and have personally never had a bad bottle. My son and my sister hit my wine hard one night and claimed to have had a bad bottle, but I never saw or tasted the evidence so the claim is still suspicious. About a year or so ago I signed up for their Subscription program - Vineyard Red (17 bottles for $99) every other month. Earlier this year a Mixed shipment with 7 bottles of White wine showed up. I emailed Splash pointing out the error. In only about two days, a box with 9 bottles of Red wine showed up. I was impressed that their delivery time was less than I expected for an email response. At $6 a bottle showing up at my door, I couldn't be more pleased with Splash. With all the crazy things to worry about in 2020, shopping for wine is thankfully not one of them. Splash has me covered. I enjoy these wines as an occasional social drinker, and I will share my wine with others. Delivery drivers call me their favorite customer.

Tip for consumers:
I am a real 65 year old male person. I am not a robot.

Products used:
All of them eventually find their way down the throat of me or someone else.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leslieb441
Texas
1 review
0 helpful votes
  • Send Message
September 30th, 2020

Wonderful wines at a great price. Customer service has always gone above and beyond to ensure the wines exceed my expectations and are delivered timely.

Thumbnail of user rhondaz20
New Jersey
1 review
0 helpful votes
  • Send Message
September 30th, 2020

Been with Splash for about 2 years and I thoroughly enjoy the wines. Of the many brands and varieties (over 100) I have tasted, I was not happy with 3 of them. Customer Service immediately credited me for those bottles has never sent it again. Customer Service reps Cameron and Hunter are polite, professional. And efficient whether I speak to them over the phone or use the online chat feature. I am a Sauvignon Blanc fan and am also quickly becoming an Unoaked Chardonnay fan as well. I have brought my wines to Charity "Wine Pull" fundraisers, BYOB restuarants, Holiday parties, and dinner out with friends. To be fair, I am not a Chateau Lafite Rothschild wine connoisseur, but I enjoy white wines that are typically in the $15-50 range and Splash Wines delivers what I want and right to my doorstep.

Tip for consumers:
Enjoy the variety of wines, if you don't like a wine tell them and you will get credited for the bottle. No Risk

Products used:
White Wine Blends, Chardonnay, Sauvigon Blancs, Moscato

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertg150
New York
1 review
0 helpful votes
  • Send Message
September 30th, 2020

The wines are great and the customer service is quick and helpful. I would recommend this site for anyone who wants to try good wines from around the world at an affordable price. Cheers

Thumbnail of user jamesg2093
New York
1 review
0 helpful votes
  • Send Message
September 30th, 2020

I'm so very pleased with my experience with Splash Wines that I want to tell the world. I've been dealing with them for approximately two years and couldn't be happier.

Thumbnail of user eds711
Georgia
1 review
0 helpful votes
  • Send Message
September 30th, 2020

These are generally private label wines that you won't see at the store. That does not mean that they are cheap, or bad wines.

This is just what I wanted in a wine club. They don't insist on a subscription, though I think you can now have one if you like, and never send a box of wine I didn't request.

Are there substitutions? Yes, of course there are sometimes substitutions. But if you are not satisfied with what was substituted, customer service does an exemplary job of handling inquiries.

I have never received a bottle that I considered to be BAD, though occasionally one may simply not be to my taste. But that is to be expected too.

I entered into my membership (Founding Member) several years ago, after a trial period, and with realistic expectations. What I expect, and receive, is decent wine and a good price. This club lets me get that, and try new (to me) wines, which is always fun, while also receiving additional bottles of wines that have become favorites.

They do send a LOT of email, detailing different pre-selected collections. Some people may find that annoying, but I see that as offering the best variety of deals they can, especially in current times. If I am not in the market for a crate of wine, I just don't order one. Occasionally I do order, even though I don't really need any more wine, because sometimes the deal is just too good to pass up!

I understand that far a true oenophile, these wines might disappoint, but for an average wine drinker like me, they are just right.

Thumbnail of user frankg557
Bulgaria
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

I first noticed Splash Wines when a Living Social promotion popped up in my email in October of 2015. Now, I LOVE wine and enjoy trying new wines - but I never would have guessed that an $80 impulse buy was going to change my wine shopping and consumption for the better - for life!

My husband and I found new and interesting wines in our first case of 15. There were some we didn't love as well, but I didn't expect to love all of them. The short story of what followed is that we ordered another case, and another and another until they started doing subscriptions. We tried different levels of wine, and different bottles a la carte until we found our favorites! We now order 1 case of reds per month, and a case of white every 3 months. It feels great to keep our wine fridge stocked with wines we really enjoy - and to share those wines with our fellow wine-loving friends!

We joined Splash as Founding Members - which gives us access to special events (we went to a wonderful wine dinner in NYC and met the whole crew of Splash!) and promotions, free shipping for life, 5% Splash Cash-Back rewards, and much more.

Bottom line, this is the wine club for us because the price is right, the wines are great and the company is a family-run business that just love wine and want to share it with the world! That sounds pretty great to me.

Tip for consumers:
Experiment with different cases and options until you find the wines you love. You can customize a case or select
one of several curated cases that Splash offers.

Products used:
I've purchased several hundred bottles of wine (mostly in curated cases) as well as a Founder's membership and a wine dinner.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jm1109
Wisconsin
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

Splash wines are the only way we buy wine now. Great selection, delivered to our door in perfect packaging.
I highly recommend this to everyone who buys wine from grocery stores to winerys!

Thumbnail of user donaldt620
Nebraska
1 review
5 helpful votes
  • Send Message
June 29th, 2020

I am a member of several high end wineries in California and pay around $350 every quarter for 6 bottles of wine. They are excellent wine but then I ran across Splash Wines. Some of the wines they have are around $10 - 20 per bottle if you bought them directly from the winery but they also include wines that cost between $30 to $60 per bottle. I was so impressed with the wine and the cost per bottle from splash wines that after ordering the first case of different wines and tasting them that I ordered 10 of the 18 bottle cases and the very next day I ordered 4 more 18 bottle cases. These are great wines for any occasions and for the price you won't be able to beat it anywhere. They even offer free shipping. I have a 1250 bottle wine cellar and it is almost full with well over 350 bottles from splash wines. I just ordered another 15 bottle case and I am also singed up for the monthly subscription of 15 bottles of wine for $89.00 per month. I am so glad that I found their website. I have passed their information on to all my adult kids and friends. I don't know what the individuals that have written reviews for Splash wines are talking about but I know that I am 110% pleased and will continue to buy from splash wines. Thank you Splash Wine for such an outstanding program you have I am a member for life.

Thumbnail of user thuyd16
Texas
1 review
1 helpful vote
  • Send Message
January 26th, 2021

Splash is the best
Splash has changed my minds for buying wines online, It has now become my preferred source for wine purchases with the convenience of home delivery.

Thumbnail of user marcob145
Indonesia
3 reviews
1 helpful vote
  • Send Message
October 8th, 2020

I really enjoyed the variety. The whites were a pleasant surprise as I am very picky about my white wines. I Prefer red and this selection did not disappoint. Great price for great wines!

Thumbnail of user julio1
Virginia
1 review
0 helpful votes
  • Send Message
September 30th, 2020

I have been a member for probably a little over 2 years now. I will never stop ordering! I have yet to get a bottle I didn't like and you simply cannot beat the prices! I tell everyone about Splash!

Thumbnail of user timothyb543
Washington
1 review
0 helpful votes
  • Send Message
October 4th, 2020

I like "WINE", Red wine, Splash has given GREAT SERVICE, Great Wines and GREAT PRICES from around the World on orders! I thought it may be a scam due to their prices! Wine in the stores are at least twice the price. I enjoy the delivery to my front door as well! I became a member and enjoy the FREE SHIPPING! I did receive one Red Wine from Southern California that was not good, I mentioned it to the agent while I was ordering another 18 pack of Red Wine, She asked the name of the wine, I responded and she looked up my order to see if in fact I had received that particular wine, She gave me a choice, ""SPLASH CASH" or pay for a 15 pack and get three bottle of another red. I took the Splash Cash. Splash Cash, I have used the Splash Cash several times to lower the cost of boxes of wine, Splash Cash is another service that puts the Company Number ONE in My Book! This Company is on the Correct Path to "SUCCESS"! GREAT WINES AND GREAT SERVICE!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user parkeri6
Parker I.
Typically does not respond to reviews

How do I know I can trust these reviews about Splash Wines?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Splash Wines?