• Splash Wines

Splash Wines

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Overview

Splash Wines has a rating of 2.8 stars from 226 reviews, indicating that most customers are generally dissatisfied with their purchases. Splash Wines ranks 4th among Wine sites.

  • Service
    28
  • Value
    28
  • Shipping
    27
  • Quality
    27

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Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Splash Wines?
Top Positive Review

“Great wines at great pricing along with outstanding service!”

william p.
9/30/20

We have been buying our wines directly from Splash Wines since November 2016 and have enjoyed their wines with every shipment. The quality and value of their wines can no be matched by others. To top it off, their customer service folks are fantastic. They are always there to help you and make you feel at ease even if you made a mistake on your order. They promptly solve without making an issue of your mistake. Want more? Members get free shipping on all orders! Try them once and you will keep coming back to Splash Wines

Top Critical Review

“Splash Wines has become terrible since outsourcing!”

Mary A.
7/29/24

I have been ordering from Splash Wines over 2 years, once or twice a month. My last 3 orders have been completely screwed up! They have about $245.00 of my money tied up! They are now horrible! Do NOT order from them! They use to be great but since outsourcing, they are horrible!

Reviews (226)

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Reviews that mention popular keywords

splash wines (96) customer service (75) splash cash (15) curated cases (18)
Thumbnail of user geraldd154
California
1 review
0 helpful votes
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September 30th, 2020

I have been a founding member for several years. Their wine has been a good value, especially the whites. We probably drink a bottle of wine every night, and the hot Sacramento summers call for crisp, refreshing whites. Splash supplies them very well. I have enjoyed exploring wines from around the world. Their promotional cases always has some whites I love, and maybe some I'm not crazy about, but they have been great about crediting me for any wine I didn't care for. I have to admit I'm more particular about my red wine, and I haven't explored their offerings that much in the red category. But for what they offer, you can't beat the price.

Thumbnail of user lizc194
Colorado
1 review
1 helpful vote
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September 30th, 2020

A lot of great things going on here! Great wines you don't see elsewhere, you get to control when you want deliveries, different levels from beginners still figuring out what they like, to those who have been drinking wine for years and have a discerning pallet! Discounts and special deals happening all the time so you can explore a variety! Best wines for the price and I think I've tried all the online wine companies! I will be a lifetime customer!

Thumbnail of user caroled105
Pennsylvania
1 review
1 helpful vote
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September 30th, 2020

I have been a satisfied/happy Consumer of Splash wines for a couple of years. Hunter always takes good care of me and cheerfully accommodates my needs! My wines are usually delivered within two/three days and arrive in perfect condition. Splash has *always* stood behind their product! I highly recommend Splash Wines! Cheers!

Thumbnail of user ericc991
New York
1 review
1 helpful vote
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September 30th, 2020

I've been buying wine regularly on Splash for about two years. I started off using Groupon to get curated cases and then started buying the bottles I liked directly from the site. I really like their variety and the fact that you earn "Splash Cash" with each purchase. The Splash Cash can be used on future orders for a few bucks off, which is always nice.

They will also refund you for any bottles you tell them you don't like and will make a note to not send you that wine even in future curated cases. Their customer service is really excellent.

Thumbnail of user robj143
Ohio
1 review
0 helpful votes
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September 30th, 2020

I have ordered several curated cases of wine through Splash and it has been absolutely amazing tasting great wines from a wide variety of countries and types of grapes beyond what I have had on my own. I have been amazed by South African wines, Chilean, New Zealand, Portuguese, French and so many other wines.

Splash shipped quickly, well packaged and at an outstanding price. I enjoyed my first case so much I have ordered several more since. I have friends who have joined and they have greatly enjoyed the variety of wines received as well. Absolutely o regrets and looking forward to many more bottles in the future!

Tip for consumers:
Read the curated case descriptions carefully--some are 15 bottles of different wines (15 unique) while others are 5-7 different (repeats of 2-3).

Products used:
I ordered different curated cases so far

Service
Value
Shipping
Quality
Thumbnail of user sundram
Florida
1 review
0 helpful votes
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October 2nd, 2020

I've tried many wine delivery services over the years and hands down I will only order from Splash Wines. Most all of the wine I've ordered has been outstanding, if I do happen to try one that is not to my taste, Splash Wines is happy to give me credit or add an extra bottle of my choosing with my next order. Their prices are incredible and I love their wine. I became one of their "Founding members" which includes free shipping for life. I've dealt with other online wine services that charge up to $40 shipping in addition to a case of 12 that cost $150! Never again! I only order from Splash Wines and have told many friends about Splash and now they're solid members! I highly recommend them!
Also, if you do get an email from Splash Wines, check to be sure that the email address is from Splash Wines customer service. I've gotten spam emails that look like their from Splash but they are not!

Thumbnail of user elizabethr863
Nevada
1 review
1 helpful vote
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September 30th, 2020

I started ordering my wine through Splash at the beginning of the pandemic. It's wonderful to have a case of wine delivered to my house at prices that are the same or usually cheaper than what I would get at the store. One last thing to mention is that if you set up an account, there are a lot of daily specials and offers to take advantage of. I would not hesitate to recommend Splash.

Tip for consumers:
Overall, I think Splash offers the best prices. The only thing to be aware of is that shipping takes a few days and someone over 21 must be home to receive the package.

Products used:
I buy a lot of red wine. I usually purchase bottles. I have purchased cans for traveling. I have sent a couple of cases of wine as gifts to people.

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Thumbnail of user barbarab1777
Illinois
1 review
0 helpful votes
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September 30th, 2020

I love Splash Wines. I have been ordering for five years now. I always get what I ordered. If I am not happy, and I have been a couple of times, I let them know and they issue me credit on a future order. I am happy with that. Once I even had an order arrive with broken bottles that they gave me credit for as well. I love the option to try wines from all different countries or right here in the states. I have tried other services only the stop them, but I keep this one no matter what. I have rack that holds 60 bottles and it never seems to empty. Great Service. Great Wine.

Products used:
I have ordered curated cases they put together for me as well as choosing my own bottles and creating a case myself. Not to mention the holiday specials that I get. Fantastic!

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Thumbnail of user alejandroe22
California
1 review
1 helpful vote
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September 30th, 2020

I've never paid for a bottle I didn't like. Their customer service is excellent. Prompt shipping, great deals going on all the time, and tasty wines I get asked about whenever I host. I'm still developing my wine education and Splash has been instrumental in helping me discover what I like and what I don't like - without breaking the bank. 5 stars all the way

Thumbnail of user christopherc1266
California
1 review
0 helpful votes
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September 30th, 2020

I have been a customer of Splash Wines for some time now, along with many other similar wine club programs. We live in the Temecula Wine Region and drink wine almost every night. Splash Wines has figured out how to give each person exactly what they want. Do you want someone to select wines for you? Splash Wines will do that. Do you want to order only red wines. No problem. The selection has been competently curated, and I've never received a bad bottle of wine. Are these wines $50 cabs from the most prestigious wineries? Of course not, but they are all sound, highly drinkable wines at realistic prices. If you regularly spend more than $40 per bottle for wines, well then, first, invite me over, and second, this company is not for you. But if you want really good wines, reasonably priced and delivered promptly and securely, Splash Wines is for you.

Thumbnail of user lillianr67
Florida
1 review
1 helpful vote
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October 4th, 2020

I have been purchasing wine from Splash for a number of years and have been so happy with this company. Whether I build my own case from their shop or allow them to curate it for me, the wine is excellent and at a fraction of the cost of buying the same wine in a store. Over the years I've had only a couple of times I needed to contact them and they always make it right, no questions asked. Customer Service is always reachable, friendly and accommodating. I truly love being able to pair wine with our dinners and with Splash I always have a wide variety of tasty wine on hand to choose from. I highly recommend Splash Wines!

Thumbnail of user mattr394
Illinois
2 reviews
0 helpful votes
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September 30th, 2020

I joined as a Founder's Member over a year ago. I think this is one of the better wine clubs I belong to (I belong to 6). Their selection is great and delivery is always on time as promised. I have received some not so good wines, but when I contact customer services, they credit my account for those bad wines, and all is well. My only complaint would be that I wish they offered more domestic wines and less international.

Thumbnail of user barbaram1358
Idaho
1 review
1 helpful vote
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September 30th, 2020

I became a founding member of Splash Wines several years ago and it was one of the best investments I've made. They consistently delivery superb wine with a guarantee that you'll be pleased with every wine purchased. I typically opt for one of their curated cases as I enjoy the variety and trying new wines I might not otherwise have discovered. I send curated cases to friends, family and also send as hostess gifts. You can't go wrong with this family owned company!

Thumbnail of user patrickg344
Texas
18 reviews
40 helpful votes
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October 2nd, 2020

Awesome service, good wine, and more than fair price. I like the assortment of wines - red, white, rose. Prompt delivery, always very nicely packaged. Good customer service. I can highly recommend it!

Thumbnail of user lisab1912
Ohio
1 review
0 helpful votes
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September 30th, 2020

Of course lock down made the value of wine delivery all the more obvious, but another benefit is getting cases of great wines you might never have tried before. Splash is an unusual value and has become the only site for my wine deliveries. Added bonus is how quickly the cases show up after ordering. So glad to have found them!

Thumbnail of user henrym281
Georgia
1 review
0 helpful votes
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September 30th, 2020

I have been a member for over 5 years. The selection isn't a large as some of the other wine clubs (and I'm in another as well), what they have is the best value on wines I've seen. They're curated cases are also great to restock the wine fridge and have your friends think you're paying double for the wine you serve them.

Thumbnail of user jills454
Ohio
1 review
1 helpful vote
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September 30th, 2020

I have been a member of Slash Wines now for many years. They have amazing wines at truly remarkable prices. We generally lean towards the refs, but once in a while we order a custom case to include a couple whites. All have met our needs! You never pay for a wine you don't like, but I've only had to request a refund for a bottle once! They are consistently good wines! You can't go wrong with splash wines. I recommend them 100%!

Thumbnail of user jeffb1153
Tennessee
1 review
0 helpful votes
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September 30th, 2020

We have been with Splash for some time now. Nothing is perfect. Such as shipping. Damaged bottles, ect. However, the splash folks have always... always made it right for us. We had a couple of bottles we really disliked. I called and they gave us credit for those and informed me that they would not ship them to us again. We are very pleased and satisfied. Thank you Splash

Thanks.

Thumbnail of user jennifere623
Texas
1 review
2 helpful votes
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September 30th, 2020

I enjoy the simplicity of wine delivery. It makes it very easy to stay well stocked with a wide selection and varieties. I'm also a member at a local winery and pay the same for 6 bottles there as I do for 15 bottles with Splash and honestly I don't think there's much of a difference. The splash bottles are definitely our go-to for dinner wine, etc. I've recommended them to a few people and have not gotten back any negative feedback.

Thumbnail of user katherinel218
Illinois
1 review
1 helpful vote
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September 30th, 2020

Splash Wines has gone over and above to take care of their customers. Their wines are delicious and they always offer ways for you to get a great variety of wines at prices you can afford. They address any issues up front and make it better than right. I have been a member for over 5 years and have not had a bad wine or bad service. Highly recommend this to all of my friends and family all the time.

Tip for consumers:
Buy your wines here!

Products used:
I have purchased several curated cases over the years.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rhondam351
Nebraska
1 review
0 helpful votes
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September 30th, 2020

I am a founding member of Splash Wines and have been buying wine from them for several years. I have only had positive interactions with this company. Their customer service for me has been outstanding! They even took care of a new shipment when a bottle was broken during shipment. I love the wines and the variety that is available. I get a subscription every 3 months and take advantage of their curated cases often during the year.

Thumbnail of user christac54
North Carolina
1 review
0 helpful votes
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September 30th, 2020

Any one of these three things - great service, great wine, or great price - would make a wine club worthy of joining, but Splash has managed to combine all three. Regardless of how many customers they have, Splash always makes me feel valued and pays careful attention to my individual questions or requests. It makes the wine that much more enjoyable knowing that Splash stands behind it, and doesn't overcharge for it.

Thumbnail of user roberth2576
Georgia
1 review
0 helpful votes
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September 30th, 2020

If you love wine like I do, a glass or two nearly every day with dinner, you need to be a regular customer of Splash Wines! Make no mistake, this isn't great grand cru wine. What it is, is great everyday drinking wine; the kind you'd find as the house wine in a wonderful bistro in a small village in the south of France or a great trattoria in Tuscany or Umbria. The kind you'd be proud to serve friends and neighbors, while saving the special wines in your wine cellar for yourself. Add to that, interesting wines from elsewhere in Europe, South America, and South Africa. All good drinking wines at a better than great price, delivered to your door. I highly suggest you give one of their offers a try, you'll be glad you did!

Thumbnail of user patrickk319
Maryland
1 review
0 helpful votes
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September 30th, 2020

My wife and I drink a bottle of wine at dinner nearly every night. When I am low I go to the Splash Web Site and place an order. It is delivered within 2-3 days. My wife is a wine snob, but loves the wines as do I. A box of 15 nice reds is on the way as we speak and I wore no mask buying the incredibly priced box ($90 incl. Tax)! I have turned on my best friends and relatives to Splash!

Thumbnail of user jennys362
Maryland
1 review
0 helpful votes
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September 30th, 2020

We've really enjoyed the wines! We can get affordable, every-day wines, and we can also splurge for amazing "special occasion" wines. And all of them are far less than we'd pay locally! And the one time we had an issue with a shipment, customer service was personable and prompt. I really enjoy our membership!

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