Square Inc

What a rip off big scam they press you to take your first payment once you sign up with them so I took my first payment that was $1000 and they kept my money on hold for three months because they said it looked like a freight charge. I provided all the proper documents, and they still have not released my money.

In order to open an account with them, you need to provide a lot of documents. Not just copy of IDs, but invoices you billed your customers, access to your online bank account, and business registration documentation. And if your business is something more sophisticated than just buy/sell you will be rejected after all this headache. Don't waste your time, use MoneyGram

We urge all business to learn from our mistakes. We needed to keep in step with the "times" and offer our customers a method to use their credit/debit cards in a convenient manner. Without researching we decided to use the Square. Long story short, read the reviews. Several of their customers have complained of their money "being held" until additional documentation was submitted. We have been waiting for two months for our money to be released. Even though they offer the ability to talk to a live person what they won't tell you is that each person will tell you the exact same story. Basically there is nothing they can do but will escalate your issue however, they have no way of communicating with the other department. So here we are two months our and still have not received our money. Have talked and called with no result just the same story. Avoid this company at all costs. Run don't walk away RUN! Learn from our mistakes.

Law firms should not use. They will withdraw money from your account without telling you first. A client can lie and say they don't remember hiring attorney after work done and they return money. If yo send itemized bill and court documents they still keep the money.

Do NOT open a Square debit card, fraudulent charges are not resolved, no solutions are found and small businesses are left to suffer the damages of the money taken out of your account. Customer service forces you into a circle that goes nowhere, with no answers or solutions found. The fraudulent charges get denied when you dispute them. Square freezes your funds. DO NOT use Square. This has caused irreversible damage to my business, I deeply regret ever using Square. My funds have been held without any support or explanations. I am horrified by my experience, I do not recommend anyone leaves their money with Square. They have RIDICULOUS fees and percentages taken out of your sales, they make their undeserved money but do not protect yours. You are better off using ANY other company. This is good for the consumer but horrible for the merchant. Avoid at all cost. I'm disgusted by my experience and the money I have lost because of Square's sheer negligence.

Every advertisement says no monthly fee so I purchased a card reader. Downloaded an app and entered my information. It asks for additional areas you might be at so I put another address in. It then took all the information and said that I will be charged $60 a month for each address. So I immediately tried to go back and delete all information cause there's no way I'm paying that much. The app wouldn't allow me to go back and delete my information. It took the better part of the entire day before I was finally able to delete everything but now they keep sending me all sorts of junk

I was selling on the app and I refunded my customer due to their app having issues. The customer had a pending refund that then disappeared. I contacted Square customer service 7 different times and was told 7 different things. Disconnected twice and told verbatim in chat "we will no longer be discussing this with you" The customer had a printout from the bank showing that there is nothing pending, only a posted amount. The customer did a three way call with me and there bank where they confirmed that square sent a refund and then withdrew it and no deposits were coming in and that the original deposit had been sent back. When I told square this, they refused to help. So the money has been stolen by Square. I have documentation of everything and screen recorded all conversations. I am hoping to find someone to help me expose this company for the frauds they are. 7 different people and none of them helped.

What a great concept! I looked into many credit card gateway sites like authorize.net etc. They all charge huge fees if you are a small business. If you have an iphone or android, you can accept credit cards on it. They send you a small reader that plugs into the top of the phone and you slide the card and thats it! You just got paid. 2.75% fee for each transaction, no other hidden fees. Wanna accept credit cards at a garage sale? No problem! Very cool idea and great for anyone with a small business or just a regular guy who needs to collect money from a friend! You can also manually enter a credit card as well! Very cool, and Im very happy with it