I do not recommend square. I have been calling for almost a month, 9 times now, with no progress. I can not transfer my money as my account in under review. A review that takes 1-2 days but going on 21 days. An now my balance shows zero dollars.
I run a small business and was recently forcefully deactivated because I use their system weekly for large production (I build houses). They have decided because I have only had 1 customer so far that I am a scam and booted me from thr system leaving 4 men without pay or ability to run a card. They purposefully make it so you cannot call abd request a reason for being booted. And I doubt I'll ger a response to the email I have sent. I recommend this product to noone! They are a hook use and delete company.
They took my money and never gave it to me. We opened an account and made two charges from our client. The funds were not available until we submitted a bunch of paperwork and answered a bunch of questions. We did that twice over the course of 8 days. Long story short, they took my clients money, $30,000, and then deactivated our account. Here is the kicker. They hold the money for 90 days and they won't give you access to it. I called and they would not let me speak to a supervisor. "Supervisors don't speak with deactived account holders". What a crock of $#*!! They are like a bowl of condoms in a lesbian bar, completely useless.
$#*! em! This is why they have a ton of negative reviews...
They randomly put your account on what they call 'protective hold' to use your money. Their customer service is completely unqualified to do anything - they will give you different promises 24 hrs, 12 hrs, 5-7 days, and so on, and no one will do a thing. They just want to keep your money as long as they want it.
I will never work with them again and do not recommend them to anyone
I'm forced to use them due to the limited consignment software integrations for my business. Everything with them is a hassle. Use Godaddy (lower % per transaction and WAY better customer service).
Square sends you in circles to resolve issues. My account kept sayings I needed to activate it. I followed the steps, it said it again and and again. Impossible to get a representative. They also claimed to have sent an email twice I never received. Poor customer service.
I received and email on Sept 22 2020 saying my account was deactivated and any funds on my account will be release in 90 days! LOL today is 12/29/2020 and no email from Square or even phone calls! If somebody is going through this please contact me.
Thanks
I purchase a storage unit for the price of 2K The seller got the authorization which was approved. Square held funds. Released them 2 days later then the damn funds disappeared! WTF This seller is legit. Don't have the property and she doesn't have her money. Bull$#*! 10-28-2021
Called for a refund because one of their Vendors, Divine Powers did not deliver on their Service...instead of this cancelling the charge and refunding my money, they transferred the call to my bank...my bank told me since the charge was 'pending' and they couldn't do anything until they released the hold...just a scam...end of story
We had to change bank accounts they now have over *******£ of our money and will not release it to our new bank account we have sent 34 bank statements and numerous emails but still after weeks the money has still not gone in change to sum up and money was in faster and lower transfer rate please be very careful this is not the business way forward
Answer: Square is a legit company, just a deeply unethical one that will leave you out to dry if they can get away with it. And they can get away with it.
Answer: No, I can't, because they're a garbage company that can't verify my identity, even with my SSN and repeated support requests, and refuses to even look at my ID. I would love to share a success story, too bad they won't let me have one.
Square Inc has a rating of 1.1 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Square Inc most frequently mention customer service, bank account and credit card. Square Inc ranks 186th among Payment Processing sites.