Square Inc

They froze my account due to so-called suspicious activity, which meant that I could not transfer money nor use my debit card. For them to freeze a businesses funds and not offer a way to immediately rectify the situation to the owner is beyond me. They in fact completely disable a company to be able to do business, but they call it protecting the business. How is it protecting the business If you are completely taking away their ability to conduct business?

Square was very easy to use. I signed up and immediately began using the Square service. Six months later, everything was going so well that my business more than doubled. However! Business was so good that Square began monitoring my sales. Square sent me an email one day stating that the amount of sales that I was processing was considered too high risk and they immediately closed my account. Yes... Square closed my account because I had too many sales. Square is a nice little service to use if you have small sales every once in a while. But if your sales grow and your transactions start getting larger... find another service! Square is fine for the little guys selling small items from time to time but that's about it. If you intend on processing numerous sales on a daily basis, get a professional credit card processor and leave Square to the little guys.

This company likes to hold your funds. It has happened too many times. I do not understand why they keep holding funds for already established customers. It is no reason for this. I am starting not to trust them. I haven't even paid off my square machine that I purchased yet. But they keep holding my funds. I wish I knew this up front.

squareup.com are lying thieving scammers. They will hack your devices and website. They will milk you as much as they can, telling you to keep taking payments. Then not release your funds and steal as much of your info as possible, while you waste your time trying to figure out what is wrong and going on. Do not trust at all. They were screwing me around for over 20 days causing extreme stress, as I had to watch the business I was trying to start completely crash.

Customer service is in India, the scammer headquarters of the world.

I called in trying to figure out where my money was because I always get it same day and to get information about why I never received an email to verify my banking info. I received an email tonight tell me they're disabling my phone support yet they're not looking at the picture of a language barrier. It would be a no-brainer if the rep does not understand the customer to transfer the call to someone that can understand them. As soon as my money hits my account and I withdraw it I will be closing my account out because I don't need the negativity that goes along with it. I am a very reasonable person even though I'm homeless with stage 4 cancer. I will not tolerate a company treating me in such a Negative manner when I requested information on my account. Apparently it's a little hard to give people information on their account as a result of the language barrier and they tend to blame the customer instead of trying to come up with ideas to assist with language barriers.

I received an email receipt for a purchase I never made! From four months ago! I looked on my bank account and I never made any such purchase! I've never heard of this company and have no idea if it's a scam or what?! If it is legit, I have to say that this is THE WORST way to handle your business transactions! Just give people a paper receipt! Instead you send a receipt 4 months after the purchase! Do you know how f'ing confusing that is! I cant remember what I bought four months ago so I have no idea if I'm being scammed or not? I feel like I am because I never made that purchase but they have my card information! This is alarming and concerning and I don't appreciate it! I have enough stress to deal with, now I have to spend the better part of my day investigating weather I'm at risk for fraud, who this company is, are you legit, why did you contact me, why do you have my card info, how do I get you to leave me alone? Do I need to cancel my bank card? Seriously, what kind of operation is this?

Four days ago I helped my husband create an account. Yesterday he wanted to transfer the 80 I put on his card (the one and only transaction). It would not work. He called customer service, and he has proof of what happened through email. The lady said she would have to transfer his call to get a security hold lifted, and that she "escalated" the situation in order to have someone help him sooner. He called a bit later and a man said his account has been deactivated. The decision is final. And the $80 cannot be transferred, your account is closed.
WHAT?!? And they REFUSE to help recover the money.
Do not trust square.

My law firm has been a Square customer for years. No problems until May 3,2021 when Square began charging my bank account $19.95 monthly, which was not authorized by me. My bank can not stop them. I can not stop them because they will not talk to me, only Chat Customer Service. If you call their *******000, you must have a "code" to reach a live person which you can not get from Chat. I suppose I'll have to cancel my account with Square and my bank account from which they are stealing money from me every month.

I use Square for my small business. Currently I have money in my Square account but it is not being transferred to my bank account. I have been calling them for months about this. I was told in September that my bank account has been verified; I have an email confirming this and telling me money would be deposited to my account. No such luck. Today when I called, I was told that my bank account is being verified and they will "reach out to me"in 24 hours. I cannot tell you how many times I have been told that but no one reaches out. Further, income from earlier in November has not been added to my Square account balance. I have tried to speak with a supervisor, but only get a general message with no option to leave a voice mail. Be careful using Square!