Stacees

Ordered a dress with my exact measurements which did NOT fit me and I proved it didn't with images. Tags were still on the dress and it was fine. They basically said if I return it that it might get lost and I won't get a refund. They first offered to give me £10 back and make another dress for me for £50 but I refused and said I wanted a refund and to return the dress. Then they offered to give me £20 back and male another dress for me for £45 and I refused because I did NOT want another one from them. All I want is my money back because I paid alot for a bit of net curtain that doesn't even fit me and I'm not happy at all. Disgusting customer service. Awful company. Do NOT but anything from here EVER.

Had questions for staff. They answered them immediately, and got the dress quickly. It fits great, and is just as pictired.

Ordered my daughter Homecoming dress so pleased with our experience with company. Dress was on point! Would definitely Stacces. Thank you for making my daughter senior year HOCO dress one to remember.

This dress surpassed our expectations. So stunning and fit perfect

Impossible to return. I've sent numerous emails. They told me to sell second hand. Terrible customer service. Dress cheaply made. Again don't use this company!Sm

The process was straightforward, the dress had amazing quality, it fitted perfectly, it looked just like it did in the picture, I felt like a princes. I would DEFINITELY use again and recommend stacees to everyone. SS*******112

I ordered a prom dress for my daughter. I liked that they asked for my daughter's measurements so they could custom size the dress for her. My daughter had ordered a beautiful green dress. The dress arrived on time and skillfully packaged to protect the dress. The dress was just what we ordered and the green was just like the picture. The dress fit perfectly and my daughter was beyond pleased. Thank you for making my daughter the Belle of the ball...

I was a little nervous about buying a dress for my wedding online, but Stacees made the experience a complete success! I would not hesitate to buy another dress from them in the future.

After a disastrous miscommunication with another dress website, I found out that my prom dress wouldn't even arrive until after my prom. I was devastated, and so I was scouring the internet searching for dresses, until I came across the Stacees website. I looked through some dresses and found the absolute perfect one and it even had a rush service of 7 days, which meant that I would receive my prom dress right on time. I ordered the dress and to my surprise, it even came early! When I received the dress, I was shocked by how beautiful it truly was up close, even though I had ordered the rush service (7 days), it was still so beautiful and fit me perfectly, every detail was gorgeous. Customer service was always available to answer all the questions that I had and the dress was beautiful and wonderfully made. Delivery was spectacular and I was kept well-involved in the process, it was brilliant. If ever I need a dress for any special occasions, I'll order from Stacees!

Lovely dress, fitted well, great quality, good value for money, quick delivery.
Would definitely order again.

My granddaughter had been looking for her prom dress when my daughter found your website. So many dresses and fantastic prices!

I purchased a dress and a pantsuit. The dress had padding and boning that went most of the way down the front of the dress. It was more of a chest plate. Even though they said it was made for my measurements, I could not zip the dress at all. It was supposed to just be an internal bra. The pants were completely oversized, and the top had satin lining that was so tight, I couldn't breathe. I sent the company pictures and told them I wanted a refund and I've heard nothing back.

Terrible, terrible company, DO NOT ORDER. I received two bridesmaid dresses which do not fit and they will not give me a returns address or a refund, they will do everything to not take the dresses back, customer service is horrendous, I am now out 216 pounds and will not get refunded. DO NOT BUY. And its not a UK site either dresses come from Hong Kong. Stay clear. Only giving one star cause I can't click any lower

I'm furious and exhausted. They refuse to accept your return and issue a full refund. They've offered $15 for an over $100 return. They're a joke, do not order from here ever.

The service team was great and the dress fits perfectly. It was just as pictured.

If I could give zero stars, I would. DO NOT BUY FROM STACEES unless you 100% do not think you'll return. The dress I purchased was too large so I placed a ticket to return it. Almost 2 weeks later and 20 emails back and forth, Stacees is only offering to refund a small % back ($40) They are telling me to resell my dress on my own to make the money back. INSANE! Its been back and forth with emails with the company NEVER sharing the address for return. Its been a HORRIBLE experience.

I ordered my dress for prom last year and custom sized it, when it came it fit just right, I never went to prom last year though and I don't like how it fits me now but that's besides the point, when I got the dress I was in love with it!

The dress came quickly; and I ordered it custom made, and it fit like a glove! I'll be ordering more dresses from Stacees for sure

First class service, from the making of the dress to the quality of the dress is incredible

Excellent communication and customer service. Quality was excellent.

I got my prom dress from here and my dress was amazing. I got so many compliments and it was so comfortable to wear. They got my measurements perfect.

I ordered this dress for my wedding next May, and I will upload a better pictures when they are professionally taken, but I wanted to add this review so people would not be afraid to do order this dress if they like it. The color of my dress is peacock, and you don't really see it on most of the photos until you zoom in, but there are rhinestones on this dress. They went above and beyond for my dress. The customer service was absolutely awesome and I asked if I could customize the back with a corset lace up, which they accommodated with absolutely no problems. They also added pockets which I absolutely adore. The only thing I would say on this dress is that though we did customize it to my size, it did come out slightly large as we did not factor in the measurements for the corset. I would say that is more on me than them though, so if you ask for this feature take a few inches off the waist measurement so you get that corset look. The string were also plenty long, so we ended up doing a little tie around the waist with a small bow, which personally, I loved because it accented my hips and waist, without taking away from the dress. Will 100% order with this company again. I wish I was able to add the little video that we made of me walking up and down the hall.

Very good quality dress and prompt shipping, extremely satisfied with our purchase. My daughter looked gorgeous on her Homecoming dance with the dress purchased, thank you Stacees!