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Stacees has a rating of 4.5 stars from 819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention prom dress, customer service, and many compliments. Stacees ranks 7th among Prom Dresses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I ordered two dresses from Stacees and was so happy with the quality of the gowns. Buying online can be scary, but I am so glad I took the chance and got two incredibly beautiful dresses without breaking the bank. I had to get them adjusted slightly, but even my seamstress asked me where I got the dresses from and said they were very high quality.
Would not recommend. DO NOT waste your money on this site. They do not stick by their returns policy. I recently purchased 4 dresses (over £400) - two which were unsuitable and damaged. They refused to refund me (even though I had written conformation that if they dresses where unsatisfactory I could return and get a refund or at least an exchange). I was left with numerous emails back and forth repeating everything over and over. They will suggest a pathetic £20 compensation stating 'stating they don't want to waste my time or energy' - I've clearly wasted my money too. Absolutely ridiculous! DO NOT BUY.
Although it was very very gorgeous, it was a little tight around the waist in a little too big around the chest
Good custom sizing. Shipping a little slow. But they did get back to me with my questions. Dress was very nice.
Dear Justin,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
We were reluctant to order the dress for fear we would not receive in a timely manner or it would not be as pictured. The dress is beautiful. Stacee's representative emailed to ensure measurements were correct and the date of event. The dress actually arrived a few days earlier than expected. My daughter looked so pretty in this dress.
Dear Michelle,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
The shipment time and fit of the dress exceeded our expectations. My daughter felt confident in her dress and had a wonderful time at her first formal.
Dear Stacy,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
My daughter loves her dress, it fits her like a glove the customer services was 2nd to none and such a wide variety of colours made her decision difficult, but very pleased w/ the gold dress she chose and the price was right!
Products used:
Prom dress
Dear Tanya,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Great quality and fast shipping when we were in a rush!
Dear Jennifer
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
I'm so happy with my daughter's prom dress, I definitely recommend Stacees, size fairly accurate, we love her dress!
Dear Teresa,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
I was a little nervous buying my daughter's first formal dress online, but I was stunned at how beautiful it was when it arrived. It was perfect and fit her like a glove.
Dear Angela O,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
This was my first time buying something like this. My daughter fell in love with this dress for her senior prom. We did a custom size order and the dress was perfect. Quality was amazing. We were very impressed. Shipping was on time. Would definitely order from here again.
Dear Cori,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Dress was custom ordered to fit.
Dress is very nice.
Would have liked better packaging for shipping.
Took 6 weeks to get it which was about 3 weeks longer than promised for a custom order.
Tip for consumers:
Long shipping time.
Products used:
Formal dress
Dear Carolyn F,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Fit great awesome wonderful grwat and and and and great and and and and and and great awesome job on your job I am so proud to have been part wuwue
Dear Haleigh,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
I was hesitant about purchasing my daughter's prom dress online. However, we are extremely pleased with the quality and dependability of this purchase! My custom measurements were accurate, and the dress was shipped within the promised time. We are happy with the quality of the dress, and I would highly recommend this company to my friends and family. Thank you for making this potentially stressful experience rather enjoyable!
Dear Angelique,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
Great customer service. Dress exactly as pictured.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
The dress was beautiful. Well-made and quality material. The color was outstanding.
Dear Suzanne,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
The dress was purchased for my Granddaughter to wear to her prom. She loved it. She looked very classy and elegant. I really appreciate that it arrived on time.
Dear LaWon K,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
We ordered this dress for my daughters senior prom. After placing the order the company reached out to us to ask for her exact measurements. The communication was great and the dress was received on time and above expectations. It is a very well made, good quality dress! Super stunning! My daughter had so many compliments!
Dear Heather,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
My daughter absolutely loves this dress. She saw this on the website and wanted it for her prom. It is absolutely stunning! She told her friends where she got hers at and they've also bought dresses from here as well.
Dear Jacquelynn,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
I bought a dress a couple months ago, which I am very very happy with. I think it is so beautiful and its everything I've wished for and more for my event.
Dear Lily F,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
Beyond thrilled! Especially for the price! The dress fit amazing! The color and everything was amazing. Just as beautiful as the picture and then some.
Dear angela J,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
My daughter's dress was absolutely beautiful! It fit perfectly. She received so many compliments!
R#:SM*******946
Dear Jennifer,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Very beautiful and a flattering Dress. Loved it! Excellent customer service.
Dear Reema,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
I loved this dress! It was so cute I got so many compliments and the price is amazing! It came a bit wrinkled so I would recommend hanging it up in your bathroom for a few days to let the steam from your shower naturally steam it. Also, no bra is required. I couldn't have asked for a better dress!
Dear Amelia,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
My daughter's dress was made to her exact measurements and is amazing looking. The great communication with Stacees during the process was so comforting that we were going to receive exactly what we wanted. The dress arrived before expected, it fits perfect, and looks amazing on our daughter. We've been recommending Stacees to our friends and family. We will be repeat customers.
Dear Ray,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Simply gorgeous was the largest response of friends and family to my daughter Morgan wearing her prom dress. The process to order was simple and the dress arrived at the time it said it would. We were very pleased because it was also in our budget. Thank you!
Dear Makeda,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Thank you for the great dress and great customer service
Dear Muria,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Gain trust and grow your business with customer reviews.
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Dear Cailey,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center