Stacees

Stacee's will not abide by their stated return policy (full refund if initiated in 14 days) but rather has continued to string me along for 14 days now with suggestions that I try to resell the dress and they will give me $15 (for a $100 dress) if I don't return it. Customer service is chatbots and unhelpful people that don't answer my questions via the email helpdesk but rather come back each time with some horrible compromise instead of a full return. I would highly discourage anyone from using the website if there is some chance of you not liking the item for whatever reason.

Such beautiful dresses to choose from, was so hard to pick, but absolutely in love with the dress I received. Communication was thorough and staff double checked sizing to ensure my dress was perfect.

I order my prom dress form this site and if you do the same you won't be disappointed my dress was just like the picture and very good quality I highly recommend this site for your prom and homecoming looks

I spent months searching for flower girl dresses in the exact right shade of teal. I found Stacees and ordered a load of fabric samples which arrived after a few days, and I settled on the teal chiffon as it was the exact right colour. I ordered the dresses, with additional instructions - the dress as standard came with a gold sequin top and white skirt, and you could change the colour of the skirt in the options. I put in the free text area that I wanted a white sequin top, teal skirt and blush pink rose adding to the back. I also ordered a bespoke size because my girls are small for their age
I was very nervous waiting for the dresses to arrive! But wow! They are so beautiful, the quality is amazing and they fit perfectly. Actually better than I had hoped. I very highly recommend Stacees!

What a horrible experience! I didn't check the company ahead of time! My $200 fault! The dress came and wasn't awful. It didn't fit well but I did not give them measurements ahead of time like they asked. I ordered the standard size 10 which should have fit me. When I emailed them to let them know I wanted to return, I was asked to send them a picture of me in the dress Ummm no! Then they tried to sell me a second dress at a very cheap price and told me to sell this beautiful dress myself for a profit! They are professional scammers! I can't believe this company is allowed to continue their outright thievery!
What a disgrace! Please please don't buy here!

Great quality and workmanship as well as customer service

I am sorry that I ever bought a dress from this company for my daughter. She loved the dress from the picture on your website but it has been nothing but headache after headache since we bought the dress. The dress came late. The dress is cheaply made and has glitter that sheds all over the place all over the dress. I have tried to return the dress by following the return policy as posted on the website but the company has given me nothing but a countless number of emails about returning the dress. I will never buy anything from this company again and will tell everyone that I know to never buy anything from this company ever again. Stacees advertises a return policy that they do not want to honor. We are stuck with a cheap dress that we paid $130 for and the company won't take it back

I ordered two dresses in two different sizes and the color was NOT as advertised. I initiated a ticket to start return / refund process on date dresses were delivered (return policy states within 14 days of receipt). It took 5 days to receive reply - seller asked for pics of me trying on the dress. I replied NO - not a size issue and please start return. Seller then offerred a free dress. I said NO I want a refund. Seller then offerred $50 a dress so $100 instead of the $313 I paid. I have not yet resolved the issue. Do not buy from the seller!

I love my dress. I ordered a dress for a special event. When it arrived it fit perfectly! I felt so beautiful in my dress. I received so many compliments. I highly recommend this company. I will definitely purchase from Stacees again.

I have ordered 3 dresses for my niece for her prom to try. We have been trying to return a dress that did not work for her.

I have contacted the customer service for returns and have no satisfaction. I have asked to return a dress in several occasions and all I get is a run around. I want to cancel the 2 I have on order to go somewhere else to do business. They offered me 20$ refund, absolute joke.

Buyer beware! They do not follow their return policy!

I have contacted the 4 times now.

I got this dress for my 18th birthday and I customised the size and everything and it's absolutely amazing. It was totally worth the price, it was breathtaking. If you are second guessing it, I'll be honest get it, they give you regular updates on the progress and it was just amazing to be honest. 10/0

Elegant, nice quality, delivered as stated, affordable

Great communication from purchase to delivery. Dress came as pictured and described.

BEWARE!
This web site is a scam. DO NOT ORDER ANYTHING from them. I ordered 2 dresses to try for my sons wedding. Stated on line and talked with person that if dresses did not fit properly, can be easily returned. They would never approve my return or give me the address for returns. THEY ARE A SCAM!

My wife and I bought a wedding dress from Stacees in early June (but didn't receive it for 2 weeks, which was fine). My wife tried the dress on the day we received it but it didn't look like the photos at all. In their terms of service, it states that if we are not satisfied with the product we can return it for a full refund. However, it is now August 1 and we're still getting the run-around and not able to return the product. I've written the customer service dept at least 8-10x but they don't want to honor their own ToS. We will never use this company again. Its business practices are deceptive and fraudulent.

I've never ordered off Stacees before so was a little unsure of what to expect, I was completely surprised! They took my measurements when ordering, I wasn't sure they'd be adhered too but they really were. They keep you up to date on progress and shipping which was very useful.
When my dress arrived I couldn't of been more happier with the quality and the workmanship both exceeded expectations. The dress was a " Mother of the bride" so a very special occasion, they added sleeves on request again very well done.
I couldn't recommend them more and will definitely buy from them again.

I bought my dress for my senior prom. I was terrified - my previous retailer didn't work out, and it left me with very limited time to get things sorted out. I bought and custom tailored my dress to my size. Not only did it arrive earlier than expected, but the dress was gorgeous and fit perfect! It was wonderful to feel so elegant in a dress I knew others wouldn't have. Loved it!

I recently bought a beautiful wedding dress from Stacees. Absolutely gorgeous. Very well made.
Since buying my dress from stacees I've changed my wedding to a Greek wedding so I will be buying another dress from stacees a little bit lighter. Cannot wait. The customer service team are excellent.
Thank you to Amy who helped me along the way xx

I ordered a dress from here for a wedding. Received the dress and it's not even the right color or material. Now it's the back and forth with the emailing and they are offering for me to keep the dress and resell it and offered me $60. This is BS. I've kept all emails to dispute to my credit card company showing fraud due to they provided me with an incorrect dress period. Save yourself the stress and do not EVER trust or buy from this company again!

At first I was not sure if ordering a dress online would be the best option, but I dont regret it at all. It is a beatiful, made to size and a dress that I would have struggled to find in a boutique due is a boho style. The customer service was a amazing and I appreciated that.

Stacees's has a huge selection of dresses to choose from. I was hesitant to
Order online without seeing the dress and also doubtful about the fit. After talking with a representative I ordered my granddaughter's prom dress. I am so glad I did. The dress is beautiful and the fit is perfect. Do not hesitate to order from Stacees;s.

The overall experience was outstanding. The wedding dress and bridesmaids dresses are amazing, beautiful colours and fantastic material
The quality of the dresses are beautiful. Great communication throughout.
I will definitely be recommending to family and friends.

I wish I had read the reviews before buying a dress. I was told my dress would be custom made for my measurements. I take a size 14 dress. The dress was much too small and Stacees would not honor their return policy. First they asked me to send a photo of me wearing the dress. Then they offered to 'make me another dress' and only charge me half the price of the material. The emails that I received from them always had clerical errors. I checked the address on the package the dress came in. The address was an address for a shipping company, not a dress company. Close examination shows that the Stacee label was added after the dress was made. My guess is the dresses they are selling are rejects from other companies. All the positive reviews boast on how well the dress fits! My guess is that these reviews were written by Stacee. I paid $200 for the dress and will donate it to someone who could use it.