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Stamps.com has a rating of 3.0 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stamps.com most frequently mention credit card problems. Stamps.com ranks 1st among Stamps sites.
My company ships a lot of media mail (music books). With the USPS, we have to take the packages to the local post office. They won't allow you to print media mail labels on their USPS website. However, with Stamps.com, we are able to print the labels and the postal carrier picks up the package and scans it on the spot. This saves us a lot of time and money constantly driving back and forth and standing in line! The other Stamps.com options are great. I recommended Stamps.com to everyone we know. We have added a photo below and blocked out the owner's address for privacy.
Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!
I no longer have to stand in lines at the Post office and I don't have to worry about taking a postage meter in for inspection any longer and finally no more Pitney Bowes.
I love it because I just go in and buy the amount of postage I am needing. Printing is so easy I don't think anyone could mess it up.
Printing my stamps is very easy and time saving. I use a lot of stamps. I don't have to wait in lines anymore.
Love having my Stamps here at the house or wherever I might be doing my business. Saves so much time. Thank you Stamps.
We enjoy the convenience of not having to go out and purchase stamps. It is a great service and so easy to use.
Stamps.com used to have great customer service. Good luck getting past their foreign answering service. TERRIBLE.
THE OLDER VERSION WAS MUCH EASIER TO FOLLOW. YOUR NEW FORMAT JUMPS FROM ONE THING TO ANOTHER AND YOU HAVE TO KEEP LOOKING WHERE YOUR NEXT STEP IS. TOO BACK AND FORTH.
I did not have a use for Stamps.Com before I started by Ecommerce business. Now I can't live without it. Great Service.
I love having this available! Make my life so much easier! It's nice not to have to go to the post office.
I don't know if I could do without my stamps.com. It saves me so much time and saves us money. Thank you
FOR TWO YEARS they managed to sneakily bill me monthly for their services by not giving me any kind of access to a billing history, an email about a monthly plan/bill etc. The way they hide this charge is by using their service and printing labels you have to add funds to your account, so whatever CC you have linked is being charged a handful of times every month, so even if you're closely checking your statements you can miss the monthly "charge" since no invoice or bill is ever actually sent. This company has managed to snake $500 in "monthly fees" from me all because I missed the fine print when signing up, and is allowed to charge customers without sending any correspondence about these monthly charges as LITERALLY EVERY MONTHY SERVICE I"VE EVER USED has.
Furthermore, they don't actually offer any unique pricing, the interface is horrendous, the site crashes every couple weeks, the customer service is horrendously slow, and completely useless. The servies they offer can be accessed for free by using the websites that offers the shipping themselves, it was very slightly convenient to have it all in one place but for $20 a month, this is a joke. Now when trying to at least close my account to prevent any further rip-off, they don't allow you to cancel it through their site. They force you to call them and I've now been on hold for 15minutes with no ETA when someone will answer. I will be contacting my credit card company now and am considering what legal actions can be taken against them.
Products used:
Shipping services that are free to use elsewhere
So far the best product out there and I sure keep using it until no need to.
I recomment to anyone who uses shipping.
The customer service is the best, the site is easy to understand and navigate, the pricing is excellent...
I am at home and can't get out to the post office. Thanks for creating this for me. I also don't have a vehicle so Stamps.com is wonderful to me.
I haven't been to the post office for a long time since I can do most everything from my home office.
Enjoy doing my own postage, don't want to drive 7 miles to get postage for an envelope or doing a 100 piece mailing. Have done this for 12 years.
I only go to the Post Office now to drop mail off or pick it up and do not have to stand in line to do either. That's worth $15.99/month to me.
Very convenient and time saving. I don't. Drive, it is hard for me to go to the Post office. I use Stmps.com regularly.
Very easy to navigate, very user friendly. Each to reach by telephone and willing to work with you should any problems arise. Highly recommended!
I'm in a busy postal district and not having the wait in line is a life and time saver. Have used to years.
It's so much nicer not having to go to the post office for stamps. I need to learn how to do packages now.
Saves me so much time and effort. I package my product, print postage and my wonderful mail lady picks it up and its on its way!
I see you giving people scales, etc to joint. I have been with you a long time and have never been offered a scale or anything for that matter.
Gain trust and grow your business with customer reviews.
With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.
With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.
