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Stamps.com has a rating of 3.0 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stamps.com most frequently mention credit card problems. Stamps.com ranks 1st among Stamps sites.
My company ships a lot of media mail (music books). With the USPS, we have to take the packages to the local post office. They won't allow you to print media mail labels on their USPS website. However, with Stamps.com, we are able to print the labels and the postal carrier picks up the package and scans it on the spot. This saves us a lot of time and money constantly driving back and forth and standing in line! The other Stamps.com options are great. I recommended Stamps.com to everyone we know. We have added a photo below and blocked out the owner's address for privacy.
Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!
Totally enjoy the STAMPS.COM program. It allows me to quickly and conveniently get the stamps I need.
I have used Stamps.com for more than 10 years and have always had the best support every time I had a problem.
Love the ability to get packages ready to ship from home. No more lines at the post office! Easy to understand software makes mailing easy!
I have loved Stamps.com since I started the service 5 years ago, but now it's especially great that I don't have to go to the Post Office!
Tip for consumers:
Now you can ship UPS with Stamps.com. They really care about providing the best service for their clients!
Products used:
stamps, USPS postage for priority and boxes
I am SO HAPPY with Stamps.com! I have personalized stamps, the scale & a great site to keep me from going to the post office!
They charge you $17.99 per month even when you don't use the service! Service fees are non-refundable.
Love this service and worth the money! So much money is saved using this service on postage. Glad I was told about this.
I find this easy to use. I did have to call about mistakes but was my fault and everyone I spoke to peasant and helpful.
I love Stamps.com. I wish I could get my family to use them too. Stamps.com is the best thing ever. So easy to use.
I like not having to run out to the post office to buy stamps. Its very quick and easy to print the stamps etc.
I don't have to go to the post office for stamps or configure multiple stamps for the correct amount of postage.
I may need to ship a larger package then a 10 box. I don't have a scale that will handle the larger package.
Great product! I love not having to go to Post Office when I need stamps. I just print my stamps when I need them.
I love Stamps.com! It is fast, it is easy, it saves me money, it has easy tracking. I cannot recommend it highly enough!
No more long lines at the post office. Drop off and go or have your packages picked up. Stamps.com is awesome!
Stamps.com has saved me so much time and money. Customer service is super. I have used it for over 15 years.
Updates to the software does not preserve custom envelopes that customers have created. Lack of support for envelop printing on various printers.
Horrible services and I never receive my return mail especially when the signature is electronically..
Easy, fast, good program overall, Hate usps but stamps.com give me what i need without going to mail station.
I feel sorry for anyone who doesn't have Stamps.Com on their Computer, it will save you many trips to the Post office.
After years of struggles with Pitney Bowes, my life became much easier when I found Stamps.com. And their customer service folks are most helpful.
Too many times my password is unaccepted and i need to change it and needing to have 100 wordsxxxxxxxxxxxx
I use this APP and the postage account nearly every day. I mail letters, packages and books using Media Mail.
Refund process sucks. Hard to tell which postage service to use for different circumstances. Help needs to be revised.
Hard to work with addressbook.
I would give it 5 stars if it was available in a mobile app in todays technology this would be a no brainer.
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With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.
With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.
