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Stamps.com has a rating of 3.0 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stamps.com most frequently mention credit card problems. Stamps.com ranks 1st among Stamps sites.
My company ships a lot of media mail (music books). With the USPS, we have to take the packages to the local post office. They won't allow you to print media mail labels on their USPS website. However, with Stamps.com, we are able to print the labels and the postal carrier picks up the package and scans it on the spot. This saves us a lot of time and money constantly driving back and forth and standing in line! The other Stamps.com options are great. I recommended Stamps.com to everyone we know. We have added a photo below and blocked out the owner's address for privacy.
Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!
I have a very small side business and need to ship with ease and confidence. I hope to continue my sales so it will make sense to continue the service. I have also been extremely happy with the customer service. Good job!
I run a small business and do a lot of mailing. I never run out of postage thanks to Stamps.com. I don't have to spend time in those never-moving USPS lines. And Stamps.com technical support is great.
I dont feel I should have to pay a monthly fee for using stamps.com. A flat rate of 15.00 a year or something of that nature. I pay for templates and use my ink to print them. Why do I have to pay so much to use software.
Too many glitches in their system. Their monthly services is outrages. You buy their stuff and they still have the nerve to charge you a monthly service. I'd rather just to to the post office and buy my stamps in bulk.
I have had the Stamps.com system for approximately one year. I would not be without this program. It is the best way to send mail. I have a scale, which was provided to me by Stamps.com., the support is fantastic, when I have had an issue contacting support has be a huge advantage. They have resolved every problem I have had using the system, the people are professional and friendly. They are very knowledgeable and the system is great. I don't have to run to the post office and stand in line to be waited on. I have the postage, the cost of mailing my materials, as well as the opportunity to send registered mail or certified mail right from my home. I think this is one of the best programs available today on the internet.
Ive been a member for quite a few years, just for my personal use. On occasion, Ive had to contact customer service, and theyre the best there is! Always able to help and willing to take however long it takes to resolve the issue.
We have been using Stamps.com for many years. It makes shipping so much easier. It calculates all the postage, keeps track of everything shipped, keeps track of postage purchased. Really user friendly!
I also would like to know the latest prices of stamps for regular mail. I would also like to see simpler instructions on how to print shipping labels. After having to reprint some I have found out how to print labels. We need instructions on how to fill out shipping labels that are sent out of US.
Ross B.
Stamps.com is the finest. There is no simpler way to do your mailing than Stamps.com. Friendly and Knowledgeable people to work with and to keep you up to date about mail service and with products and equipment. The mail programs are easy and fast to use. Simply the Finest!
My company ships out a great deal of packages a day, Stamps.com is easy to add a customer, extremely easy to create a label for a customer as well as add postage. One feature I would like to have is the ability to use PayPal as a payment option.
I liked having the software on my desktop, but using the cloud application is easy too. Maybe easier! Cheaper than going to the Post Office, but I'd pay a little extra to avoid having to go to the Post Office!
I hate going to the post office and standing in line. Using Stamps.com, I put the correct postage on outgoing mail, and then put the mail on the box for the postman to pick up.
No fuss, no bother, and the convenience is worth the monthly fee.
My favorite part of stamps.com I'm a very small business, most of my shipping is card size with multiple weights, and I have my own mailing scales. I'm able to do my mail at my time, even middle of the night, ready for the mailman in the morning. I have saved beyond hours of time!
I came to the website trying to mail a package. I got all my information inserted and then realized the high cost. I never completed the mailing. I received a member package and called them to cancel the service. Since then I have been charged $15.99 per month for services I have never received. Be careful what you sign up for. It appears they are not part of the BBB either.
Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! There! There is your 100 character minimum.
After having to deal with long lines and crazy hours at the post office Stamps.com was the perfect solution for us. I print what I need and on the pull down selection I notify the postman that I have one or several packages for pick up the next day. I wouldnt trade this convience for anything.
I am honored to have an excellent and outstanding postage software and hardware. Even when I make mistakes, stamps.com is able to refund me promptly. I have one negative thing to say, though. The cost to ship to China is totally unaffordable. Why can't we do epacket like China does? I purchased items for $10 but the shipping cost from US to China was $32.95.
I was using 3-part Multipurpose Label sheets. After putting in the labels and the code SDC-3110 and the address information, pressed print. It totally didn't print correctly, but I had to piece the stamp together in order for it to ship. Have the forms changed?
Am I stuck with 300+ forms?
Stamps.com is the best thing I have in the office, as we are not close to a post office. We do alot of mailing and it is just very convenient to get the stamps and print them off. It also saves time with packages as I can't always get to the post office to mail weighted packages..
I have used Stamps in my business since 2001. I have never had an issue that wasn't taken care of in fast order. Infact, the few times I have called in, the service rep gave me new tips I wasnt aware of.
Excellent company and service!
Why do I have spend money to buy a stamp to get my refund for misprinted stamps and shipping labels. What happen to the instant refund button that credits my account over the internet. Now I have to print up return form to return misprinted labels and spend postage to send it all back to you. What's up!
Stamps.com saves me the time for having to go to the post office. Plus it saves me money because I can weigh the envelope and it will give me the exact amount of postage required to send the mail... no guestimates.
I have been a monthly customer for 12+ years. Never missed a month. I have had the same scale the whole time. I now need a new one and i have called 4 times now and been promised to get one sent to me 4 different times for 4 months now and still NO new scale? What do I have to do to get a new scale. Geez... You cant get GOOD customer service now days!
When I first got into Stamps.com, I got it for what was then my business, HartBeat Vending, LLC. It was great then for printing out stamps for mailings. Now I still use it for my personal mail, e.g., when I mail my rent checks to my landlord, I use it to print out the envelope with the address and postage on it. It works out great, as I don't need to go to the Post Office to get stamps, etc. I can just print them out on my computer, or print an indicia directly onto the envelope. I love this program.
Gain trust and grow your business with customer reviews.
With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.
With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.
