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Stamps.com has a rating of 3.0 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stamps.com most frequently mention credit card problems. Stamps.com ranks 1st among Stamps sites.
My company ships a lot of media mail (music books). With the USPS, we have to take the packages to the local post office. They won't allow you to print media mail labels on their USPS website. However, with Stamps.com, we are able to print the labels and the postal carrier picks up the package and scans it on the spot. This saves us a lot of time and money constantly driving back and forth and standing in line! The other Stamps.com options are great. I recommended Stamps.com to everyone we know. We have added a photo below and blocked out the owner's address for privacy.
Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!
Was charged for nothing.
Signed up for an account as first time user. I and technical service couldn't figure out why my computer wouldn't allow a purchase. I gave up and bought stamps at a store.
They charged me for a purchase I didn't make. Next day I tried to get refund and explanation and they closed my account and would only refund me via a check in the mail. They refused to re-credit my credit card. So they TAKE money via cards but only REFUND money via a system that's inconvenient to customers.
Great simple service that saves me money and allows me to print my postage, including sase window envelopes for AP purposes. Also great for large envelopes and small parciles.
It's just simple and never any hassle.
Stamps.com might as well be called SPAMS.com
Good luck trying to cancel the account. Their website directs you to follow the steps noted below in order to cancel, but the close this account option is SIMPLY not there!
"In Stamps.com Online: Open the My Account drop down menu and select Manage Account. In Stamps.com Windows PC Software: Select the Account Tab.
Select the Change/Cancel Plan Tab.
Click close this account.
We are in the rural America and not "in town" so running into the nearest Post Office can be a hassle. Stamps provides me creative, professional printing immediately when needed.
I do all of post office in my house! They are for postcards, letters, small, medium, and large packages. I am getting ready to send a letter off in international postage, it is great!
Stamps.com has made my life much easier in so many ways. Just put a sheet or two in
My printer and hit print. No more post office visits, & faster service.
Thank you.
I use stamps.com for business transactions. Being able to print postage for large and small packages and hand them straight to the mailman is amazing. I think this service is definitely going to be a game changer for USPS. NO MORE POST OFFICE!
I have been using stamps.com since it first became available. All features are well integrated and broadly effective. The site is superior to FedEx and UPS. USPS is doing a fine job.
When I wanted to expand my business to the west coast and Hawaii flat rate made it possible. Fast reliable service, inexpensive, Saturday drop off and delivery helped us grow successfully!
This is an efficient way to manage your everyday mails without worrying too much about supplies and the different costs you have to handle in order to get it done.
We switched from Pitney Bowes, and it was a very smart move.
Convenient, easy, quick, and doable.
We're able to process stamps and shipping labels in the office.
Stamps.com takes some time and initiative to get it set-up. It takes some trial & error to learn the postal rules and how much postage to use. After that IT IS AWESOME. I save SO MUCH TIME by not going to the post office every day and every week. I had to go pick up a certified letter the other day and waited 20 minutes in line. I don't miss that at all. I strongly recommend stamps.com.
BUY THEIR SCALE for correct weight & postage
BUY THEIR PRINTER to print stamps from rolls
You will love it
First, I wrote to Stamps.com on the 28th and have not heard back from them to resolve my problem!
I have been trying to send very important mail since the 26th and can not do so!
I am very aggravated especially that this mail should not be sitting on my table!
This is my correspondence:
I am trying to create labels for certified mail to be printed on paper. I have the slips to be written for the certified part.
When i try to access the drop down for first class mail under service it doesn't give me the option to select regular first class mail. I only get an option to pay $1,00 for a large envelope. I am using standard # 10 envelopes.
I am at a loss since I did this a couple weeks ago without a problem.
Reference this page photos https :// stamps. Custhelp. Com/app/answers/detail/a_id/153/kw/certified%20mail
Your question has been submitted
You will receive a response by email from our support department within the next business day.
What an excellent program. Stamps immediately when I need them. No lines at the Post Office. The moderate fee is well worth it, cor the convince alone.
We have been using Stamps.com in our office for 4 years and it has saved me a lot of time. Our office sends out a number of letters daily, I appreciate being able to print stamps when needed.
I will be cancelling this once I use up my balance. Not worth the monthly fee for the convenience. I can print my own parcel post postage directly from USPS and order stamps direct from them as well at NO EXTRA CHARGE.
I have had the service for over four years now and I am very pleased to say that it saves me a lot of time. Looking back, I have save the many trips going to the post office. I do not have to be concerned about running out of stamps, envelops, boxes, labels, etc. because everything I need for mailings can be right to my door in a few days. As a matter of fact, the only time I have gone to the post office lately is when I am on my way to the vicinity, and I decide whether I want to drop off.
STAMPS.COM JUST SAVES ME SO MUCH TIME!
Your membership is too high as the discount is great but doesn't pay for the membership cost as can get the same from Post Office as don't have to go there either, but PO doesn't give discount and when you make a mistake for a refund it takes 3 weeks to get the money back?!
I bought a ZEBRA ZD220 Thermal Printer from Stamps.com; it cost me $399.00, and it doesn't work! Stamps.com technical support spent at least 1 hour trying to install the Printer and were not successful! I called Stamps.com and requested a Refund; well, you guess it, I have a $399.00 Printer that doesn't work, I have not received a Refund, and to make matters worse, at the time I bought the Printer, I also bought a case of rolls to be used with the Printer. Because it couldn't get the Printer to work, Stamps.com sent me an email letting me know that it waived one month of my regular service fee... such a deal, it sells me a Thermal Printer that it couldn't install for $399.00; and, in return it waives a $24.95 regular fee for one month. W0W, gee, gosh!
Tip for consumers:
Don't buy equipment from Stamps.com
Products used:
None
I HAVE BEEN USING STAMPS.COM FOR MORE YEARS THAN I CAN REMEMBER... IF I EVER DIDN'Y KNOW HOW TO DO SOME THING OR HAD A PROBLEM, I CALLED THEIR TECH STAFF AND IN A FEW SECONDS, I HAD THE ANSWER. THEY ARE FANTASTIC.
Ive been using Stamps.com for about ten years and havent had one problem. Id recommend them for anyone making frequent trips to post office, just to stand in line. Great for home and small companies.
It is wonderful to get these updates in the postal fields. Now I can print my one cent stamps to go with the. 49 and. 34 cent stamps. I would never have known this other wise. Thank you Stamps.com
Instructions were poor. Printing alignment was off. $5 in the garbage. I very much like the idea of printing stamps at home, but apparently there was not sufficient quality control.
Their site is very frustrating to work with. Slow. My contacts often do not come up. It will tell me my billing info is incorrect even though it is. Ugh!
Tip for consumers:
Patience is a must when dealing with this website. That and alcohol!
Signing up with stamps.com has made my small business so much easier. No more standing in line at the PO, send my packages from home, less stress, more time and better rates. Couldn't be happier
Gain trust and grow your business with customer reviews.
With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.
With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.
