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Stamps.com has a rating of 3.0 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stamps.com most frequently mention credit card problems. Stamps.com ranks 1st among Stamps sites.
My company ships a lot of media mail (music books). With the USPS, we have to take the packages to the local post office. They won't allow you to print media mail labels on their USPS website. However, with Stamps.com, we are able to print the labels and the postal carrier picks up the package and scans it on the spot. This saves us a lot of time and money constantly driving back and forth and standing in line! The other Stamps.com options are great. I recommended Stamps.com to everyone we know. We have added a photo below and blocked out the owner's address for privacy.
Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!
At first I was opposed to paying a monthly fee for a postage service so I bought a postage meter from another company to use for my small business. What I saved in a monthly fee was not worth the frequent battles to get my billing corrected, so I switched to Stamps.com. Yes, there is a charge for the stamp labels to print on, but this is offset by the reduced cost of first class postage versus stamps purchased at the PO. I love being able to print postage for packages and just walk into the post office and drop my packages in the box without waiting in the long lines at the post office! For personal use, I love being able to buy the special stamps labels for birthdays and other occasions. There are two reasons I gave four stars instead of five. One is that all the Christmas stamp labels are secular and there isn't even one religious one. Two is that software upgrades are difficult to accomplish because it keeps seeing the old software as open and will not allow the upgrade to be installed.
Fantastic, especially for people like me who are older, somewhat handicapped and unable to make it to the Post Office! I can mail heavier plain maill and packages that are picked up by our dear mail delivery people, My one wish is that I could mail packages that are really just Media Mail or Parcel Post.
Our business used to have a postage meter. It was expensive, with only 15 days to pay the invoice, and they wouldn't take credit cards. Stamps.com is much more convenient and easy to use
I love using Stamps.com. Sending out my packages is so convenient and time saving. I don't have to go all the way to the Post Office. It saves me a lot of time.
I'm angry that i used to be able to ship my packages via usps site and they had me use this site. 15.99 a month for the little I ship is absolutely ridiculous
I don't think the monthly charge needs to be so much because they are already getting the shipping money. Also when I signed up I was promised a scale that I never received
Love my stamps, saving so much time at the post office, no need for standing in line, just use the drop box. The other great thing is the address check just to make sure the zip + 4 is correct
We are way up in age and not to have to stand in line for stamps or mailing a package makes it almost fun to mail letter and packages from home. We love this service
I've been using Stamps.com for at least 3 years. The service is great. I like not going to the post office every day. Stamps.com was the best decision that I have made for my business.
I HAVE ALWAYS FOUND STAMPS.COM EXTREMELY HELPFUL. I HAVE BEEN DEALING WITH THEM FOR 14/15 YEARS. I FIND IT CONVENIENT TO DO BUSINESS WITH THEM THIS WAY. I DO NOT HAVE TO STAND AT THE POST OFFICE IN LINE AND THAT CAN TAKE SOME TIME ESPECIALLY AT CHRISTMAS AND OTHER HOLIDAYS. THEY OFFER A LOT OF OPTIONS TO SUITE YOUR NEEDS.
I started using Stamps.com on a trial basis for my personal use about 5 years ago and I LOVE it! I recommend them to my friends and family all the time. Never have had a problem with it.
I have done business with Stamps. Com for many years and have always got the best service. I do not own a business, I use my account for personal use.
Very easy to use. For large envelopes and packages I just go in and buy the amount of postage need. Also for daily postage stamps the five cent discount is great.
Stamps.com is a good site and works well but the rates are extremely high for a small company. If I find a less expensive company I will switch in an instant.
This company has HORRIBLE customer service. If you close your account they hold all your previous information hostage and you have to talk to someone from India to try to get any of the information back They don't tell you this so there is no way to download it BEFORE you close the account. They are expensive. Got to Pirate Ship the service is FREE.
Great for stamps. I'm having to learn how to be a postal clerk to use. Properly. I mail to organization supporters and cannot send postage due or pay too much for what I'm sending.
Makes it a lot easier then having to run out to buy them.as I don't drive, i can sit home and just print my own, still have a lot of learning to look into.
Stamps. Com is so easy to use, and extremely reliable. Even when I may have to request a refund because of a print fail. Could not be happier since I started to use Stamps.com!
So user friendly!
I have found stamps. Com to be affordable and very efficient. It has helped to simplify our mailing situation. It is wonderful to be able to get stamps within a matter of minutes, when you need them.
Stamps.com is truly a company that makes ones life easier. Whether it is mailing an everyday letter, a package or a certified letter no more waiting at the post office.
Love the easy to use system, but when trying to get answers to questions, horrible following up on inquiries... still have one that I have asked, but nothing in response...
We just started using Stamps.com and after sending out two books we're very pleased with the convenience and the professional look of our labeling and package.
Tip for consumers:
Make sure you do some test printing before using the labels in part to make sure that your laser printer has enough ink and that you get a clear copy.
Products used:
We are using the shipping labels SDC 1200, because we have an online book business
Even if you don't have a business, Stamps.com is great to use in the home anyway.
Never standing in lines, just use Stamps.com. Couldn't be easier, and less stress.
Stamps.com is wonderful. It's easy to use and saves both time and money when one doesn't have to trudge to the Post Office to make mailings. I give it 10 out of 10!
Gain trust and grow your business with customer reviews.
With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.
With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.
