• Stamps.com

Stamps.com

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Overview

Stamps.com has a rating of 3.0 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stamps.com most frequently mention credit card problems. Stamps.com ranks 1st among Stamps sites.

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Top Positive Review

“PERFECT”

Phillip E.
4/23/20

My company ships a lot of media mail (music books). With the USPS, we have to take the packages to the local post office. They won't allow you to print media mail labels on their USPS website. However, with Stamps.com, we are able to print the labels and the postal carrier picks up the package and scans it on the spot. This saves us a lot of time and money constantly driving back and forth and standing in line! The other Stamps.com options are great. I recommended Stamps.com to everyone we know. We have added a photo below and blocked out the owner's address for privacy.

Top Critical Review

“Too Many Flaws, Inconsistent functionality, High Price”

Jillian B.
4/23/20

Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!

Reviews (311)

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post office (91)
Thumbnail of user michaelc574
California
3 reviews
0 helpful votes
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January 18th, 2018

Then DO NOT subscribe to Stamps, com

I have been using Internet postage for nearly 20-years. I have been with Stamps.com for 10-12 years.

Thumbnail of user irak31
Virginia
1 review
0 helpful votes
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April 23rd, 2020

No question the USPS has been, still is and will always be America's best and
Most reliable source of communication.

Thumbnail of user lesh38
Nevada
1 review
0 helpful votes
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March 15th, 2018

The way I was raised, on a farm in Tennessee, my Grandpa used to tell us "IF IT AIN'T BROKE DON'T FIX IT" You don't need to fix one thing!

Thumbnail of user beverlyj105
South Carolina
1 review
0 helpful votes
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April 24th, 2020

Very happy to be with Stamps.com. Have used them for many years. Want else do you want me to say?

Thumbnail of user wilburk13
Illinois
1 review
0 helpful votes
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March 20th, 2019

After they did an up-date, lost ability to use Avery labels that were accessible prior to up-date..

Thumbnail of user salb16
California
1 review
0 helpful votes
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July 6th, 2017

I Loved Stamps, com Till I got a New Printer Which Was To Accept All Size Envelopes. But only on # 10s I try 4x6 But Get an Error Message.

Thumbnail of user andys252
Pennsylvania
2 reviews
0 helpful votes
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March 19th, 2019

Excellent choice. Beats running to usps when you need stamps. Lot more friendlier than most tellers

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From the business

With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.

Business History

With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.

Company Representative

Thumbnail of user ericn36
Eric N.

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