• StoneStream

StoneStream

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Overview

StoneStream has a rating of 3.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StoneStream most frequently mention shower head, water pressure, and customer service. StoneStream ranks 11th among Bathroom sites.

  • Service
    43
  • Value
    51
  • Shipping
    49
  • Returns
    15
  • Quality
    51
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
15
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How would you rate StoneStream?
Top Positive Review

“The wife loves this”

Dennis L.
3/23/24

I installed a Stone Stream shower head and hose in the wife's walk-in tub. She loves how it makes her skin and hair feel. When it's time, I'll probably put one in my shower.

Top Critical Review

“Spam shower head”

Stephen G.
8/19/19

Firstly, I have to say that I install bathrooms professionally. Ads we're continually popping up stating increased water pressure, better flow rate, money saving. The list goes on. A customer of mine purchased one and asked my opinion. It certainly looks impressive at first glance with chrome, clear plastic and stones but it's very cheap looking on closer inspection. Wherever you see this, they all claim increased water flow whilst saving you money. Just think about this. If you have increased water flow it basically means you're using more water. Where's the saving. It also claims to increase water pressure. This is a joke. The pressure doesn't change unless you fit a pump. Another down side to this head is it actually lowered the water temperature at the head by a few degrees. Remember the saying, if it's too good to be true. It definitely applies here.

Reviews (155)

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Reviews that mention popular keywords

shower head (84) water pressure (43) stone stream (24)
Thumbnail of user sharonf920
Illinois
1 review
0 helpful votes
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August 19th, 2021

As a family of people who have eczema, severe skin allergies and skin sensitivity issues this shower head has been a lifesaver! We also added the water softener because the water where we live is hard. My hair color is lasting longer between services too.

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Thumbnail of user raymondr355
California
1 review
0 helpful votes
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November 4th, 2021

You see a lot of ads of products being able to do this, do that and when that package gets delivered and put it to use, disappointment.
Not with this product! What you see is what you get. So much more pressure you can feel the wind behind it. I will be getting another head for our other shower room.

Bravo, StoneStream

Thumbnail of user micheled512
Virginia
1 review
0 helpful votes
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January 2nd, 2021
Verified purchase

I have always had dry skin. Boy, what difference this showerhead and filter combo have made. My skin feels smoother, I use less lotion. My hair color is no longer being stripped from my hair, so it stays brighter. I am extremely happy with this system! Thank you, Stone Stream!

Tip for consumers:
Not a thing. The site is well laid out and easy to use.

Products used:
Showerhead and hard water filter

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Value
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Thumbnail of user williamc1719
Michigan
1 review
1 helpful vote
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July 13th, 2020

My old shower head is really no comparison to this product all though I would personally build this product with 5 settings as a standard the 1 I just got has 4 settings: Rain shower mode, and full mode, both together, and a shut off button.
One way to improve would be a Pulsating mode However that is my opinion only.
Other than that the product does everything as advertised.
Thank You Very Pleased! Wm

Thumbnail of user brittb51
Indiana
2 reviews
2 helpful votes
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October 7th, 2021

I bought 2, one for each bathroom. Both shower heads from the start shot water in every direction from the water holes. I contacted customer service, they tried to say it was from buildup. When I asked if they sent me used ones they were confused, I explained that was the only way it could have limestone buildup because it happened straight out of the box. They emailed for a couple weeks asking questions but not offering a solution. Then they requested a video be sent in. Then they offered to send new shower heads. As of now I still haven't seen any replacement heads or a refund. The 3 stars are only because the water pressure is decent and the features are as advertised. Overall, not impressed with the product or customer service. Would not purchase again.

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Thumbnail of user davidf2447
Illinois
1 review
0 helpful votes
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April 1st, 2021

The water in my town is toxic and full of various contaminants but with my very first shower with your product I could tell a huge difference. It also increased the pressure on each setting compared with my old shower head. Thank you!

Thumbnail of user orloskid
Georgia
3 reviews
1 helpful vote
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September 8th, 2023

We are doing major renovations which includes 2 bathrooms. We bought two large shower heads which are detachable like Stream at Home Depot. We installed one which does not spray evenly. I bought Stream and it is now installed in the master shower. It is fantastic, better pressure and less expensive. I would highly recommend.

Products used:
Shower head

Value
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Thumbnail of user brennenp2
Ohio
1 review
1 helpful vote
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September 18th, 2021

This is now my 2nd shower head set up from them. They are nice, but not as nice as they make them out to be. The little holes that the water comes out of always seem to shoot out in various directions. It is rather irritating. I thought my original one was just in need of replacement because I've had it for awhile, so I upgraded to the two head unit and they both spray in multiple directions and of course one sprays straight up at my ceiling and another sprays right directly at my shower door, so when I open it, water goes straight out of my tub. The other billion holes are fine. This just seems like an issue that needs to be resolved.

Products used:
Shower head

Thumbnail of user letisham1
Texas
1 review
0 helpful votes
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September 22nd, 2020

Received in a timely manor and installed it used it that evening! Soft spray doesn't sting. I am satisfied with my purchase for sure! I really love the way you can turn it on and off with one button! I'm sure if I had more water pressure It would be more awesome! But I live in an RV. I will be buying another one!

Thumbnail of user tomd776
Pennsylvania
1 review
0 helpful votes
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April 22nd, 2021

We recently moved into a new home and replaced three shower heads. We ordered them and they came quicker than I expected! We had an issue with one of the connectors and we called the customer service line and they sent us another complete shower head. I replaced it and we are in great shape again! I have bought several shower heads in my lifetime, and believe me when I say, this is the best product we have found to date! You have a satisfied household and a customer for life!

Tip for consumers:
Everything was as stated on the website.

Products used:
Shower heads.

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Value
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Thumbnail of user destinyh44
Nebraska
2 reviews
0 helpful votes
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September 4th, 2020

This is the best thing ever. My house has terrible water pressure I mean the worst and I actually feel clean now after a shower. I wish they had one for my sink in the kitchen maybe u guys should invent that I would buy. Best purchase ever

Thumbnail of user aminao15
Indiana
2 reviews
1 helpful vote
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January 31st, 2022
Verified purchase

I'm not particularly handy, but I found this shower head easy to install. It took a bit of trial and error and a lot of plumbers tape, but I got it done and there are no leaks whatsoever. I've been using it for two months now and I love it. I have no complaints.

Tip for consumers:
Look for a coupon code.

Products used:
Shower head and filter

Service
Value
Shipping
Quality
Thumbnail of user asling
Washington
1 review
1 helpful vote
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January 12th, 2021
Verified purchase

I love it! I love how it has a stop button so I can wash my body without having to turn off the shower or move it. It looks so pleasing and pretty and all the different settings are awesome. It's so cool that you can turn your regular wall mounted shower into one of these that come out. Super easy to install too. 10/10 recommend

Thumbnail of user sindip1
Nevada
1 review
0 helpful votes
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February 22nd, 2021

I live in the "rust belt". We have hard, well water. We do not have a water softener or filter either. The shower water was always orange and honestly, made me not want to shower. My mother actually told me about these types of filters. With a guarantee available, I didn't have anything to lose. Folks, when I say I was shocked by the results, I was SHOCKED. The shower water is no longer orange, my shower and tub stays clean... and best of all... I FEEL CLEAN! I couldn't recommend this enough. Don't buy the off brands because they're "cheaper", you'll just end up unhappy with a cheap product.

Products used:
I bought the FULL kit for hard water in matte black. There’s the shower head with filter beads & all it’s bells and whistles, the hardware attachment for the actual piping, and the filter.

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Thumbnail of user dominickc53
Florida
1 review
0 helpful votes
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August 28th, 2021

I am super happy about my purchase. It works great and definitely increased water pressure tremendously! The only recommendation I have is that you include some teflon plumber tape with the shower head because otherwise, it leaks. But that is it! I have all good things to say! It works really, really well. Highly Recommended!

Thumbnail of user tonyk480
Tennessee
1 review
0 helpful votes
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July 21st, 2021

I am a skeptical person when I see stuff on Facebook or wherever but it is by far the best purchase I have ever made. It does need some work as far as leaking and stuff. I added pipe tape and it still leaks but there is a bunch of pressure behind it so it's understandable but will definitely buy another soon

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Thumbnail of user jacobd162
Michigan
1 review
0 helpful votes
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September 9th, 2020

I have experienced everything the stone stream promised. Increased water pressure, cleaner feeling, and money saver. Coming from a man, talking about how good his skin feels after a shower, is a big deal. So is the stone stream system.

Thumbnail of user codym223
New York
1 review
0 helpful votes
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August 2nd, 2021

This shower head saved our apartment. Between the terrible water pressure and limited hot water, this has extended our showers significantly. Even when the water pressure would be at near dribbles from our sink faucet, this shower head still produced a a high enough pressure for a full body clean. 11/10 would recommend.

Tip for consumers:
Buy the Stonestream shower head.

Products used:
Stone Stream Showerhead

Service
Value
Shipping
Quality
Thumbnail of user petel193
New Jersey
1 review
0 helpful votes
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February 23rd, 2021

We purchased & received exactly what we wanted, it's SUPER! But after using it for a bit, I'd love to get an improvement or 2. Like putting a Massage head in place of the needle / splash head we have. Like I said it's great, but it COULD be so much better. Thanks, for your kind attention.

Tip for consumers:
Great Product

Products used:
Stone Shower head -

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Value
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Thumbnail of user matthewl576
California
1 review
0 helpful votes
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July 19th, 2020

I have other brands that are similar that give off a bit more pressure. But this one has the water stopping feature as well as a rounded neck. Still good pressire... Its a bit more user friendly. Buy this with the hose and you'll be better off than anything you'll find in a hardware store. And when spray gets clogged it's easy to unscrew the face and clean out any sediment

Thumbnail of user dh626
Missouri
1 review
2 helpful votes
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June 12th, 2020

So I bought 3. I have to say they don't disappoint. They don't make the water any softer (less mineral hardness). Maybe they are supposed to maybe not but if this is why you are buying one, they don't soften the water. What they do is improve the water pressure (feel) of the shower. The shower spray (3 settings) give a nice forceful spray. Great for rinsing shampoo out of long thick hair. Easy to install and use. I am getting some more for Christmas gifts. It would be nice if they came in brush nickel. Would be a simple upgrade for people to buy different color finishes if they would make them. Hint hint...

Thumbnail of user darryley
Texas
1 review
1 helpful vote
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April 11th, 2022

All in all a great product, still leaks in some places and I've taped the hell out of it, when all the connectors are plastic I'm not surprised. Other than that it's a great product and does what it says it does. Makes the water feel great and I am seeing the difference on my skin now that I've been using it for over a month now. I've recommended it to my family and friends also.

Thumbnail of user roderics1
Michigan
1 review
3 helpful votes
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January 13th, 2020

I received my Stone Stream just after the new year and when I opened the package I just became overjoyed. I even made a small 2-clipped video of me comparing my old shower head to my new one. There was no surprise that there was a difference between the two but the experience... the experience is spectacular. With the 3 different settings and the removable option, I get to control my shower! I love the rainfall effect and how my body is engulfed in the water. And the pressure beads the water off of you, like a constant massage. The sensation just keeps me in the shower longer. This product is awesome!

Thumbnail of user tamikaa13
Texas
1 review
0 helpful votes
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April 20th, 2021

I absolutely love this shower head. I had a problem with hard water, and my skin was very dry and extremely itchy. Since installing stone stream shower head, within a week and a half I could tell the difference. Now I don't itch at all because of the water. Best investment ever!

Thumbnail of user matthewl549
Virginia
1 review
0 helpful votes
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June 6th, 2020

I really like the pressure the shower head offers! However, it didn't screw on to my standard sized hose very well and doesn't pivot-so if I try to pull it down to spray something, it comes unscrewed easily.

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