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Storenvy has a rating of 2.2 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Storenvy most frequently mention customer service, tracking number, and credit card problems. Storenvy ranks 674th among Marketplace sites.
Love everything! Where can you get a fully functioning custom web store for $5.00 a month. And a marketplace to boot! Its the best option of me especially no listing fees cant wait til the launch mobile!
Ordered an item over 4 months ago and cannot get a response from the store owner. Storenvy provides no recourse whatsoever for getting your money back or resolving the issue. They only tell you to contact the store owner. No accountability at all when it's on their platform and they make it virtually impossible to contact them (Storenvy) directly.
I think people are being a little unfair to the site. I've been a seller and buyer for a little over a year now and this is what I think:
The storefront is one of my favorite things! You can customize your store to look how you want it to. And for a small monthly fee, you can completely customize it and have your on domain! I think that's a good deal. At least you get the option to customize it unlike other sites. It makes the your store look more unique and you can show the theme/style you are going for. It's harder to tell on other sites where you can't really customize.
It's easy to use on a smartphone as well. I don't have problems using it.
Please keep in mind that those 'scams' where you buy something and it doesn't get shipped isn't the site's fault. It's the actual individual store owner. It's like ebay, not all sellers will ship an item or do something perfect. You have to check the individual seller and see if they look trustworthy (like with ebay or any other site). I always make sure the seller is trustworthy with any site I buy from (regardless of how good a site's reputation is). The items people sell are, in my opinion, unique. I find a lot of vintage and fashionable items there a lot easier than I would on Etsy.
I've had a couple of sales with out problems as well. I was a little skeptical about Stripe when I got my first sale from it but it's been going smoothly. You can turn of Stripe if you don't want to use it. Just do more research and don't jump to conclusions.
The traffic is a little slower than other sites but it's because it is not as well known as others. If you really think about it, a 10% fee on a sale isn't that much. You get 90% of the sale. The site is doing YOU a service. The least you can do is pay a fee for it. Not everything is free. Make your own site if you want to take all the profits.
Good and Reliable for buying framed painting and posters. Classy Frames store have been a great help for my walls and gallery.
Tip for consumers:
Worth the buy
Products used:
Frame painting
The shipping is fast and the products you can find there are really made with high quality, care and attention in mind
I PURCHASED A BEAUTIFUL PAIR OF CHELSEA BOOTS, THEY ARE SIZE 14, AND I'LL HAVE TO SAY THEY FIT LIKE A DREAM, AND THERE IS NOTHING OUT THERE MORE STYLISH.
Well this is now April AND STILL NO WILL CALL ME THIS PLACE SHOULD NOT BE ALLOWED TO BE ON A WEB SITE THEY ARE A RIP OFF! FROM SEPT. TO APRIL NOTHING!
I'm looking for brown suede leather spat boots i paid for. I will be using this site again. Thank you.
Was pleased with service. Merchandise was as expected. Delivery was a little long. I will be using this site again.
I let store envy know that they had a scammer. They stated they were aware of the scammer... thats it. Wasted money and time.
I used to be a seller and loved it because it was the cheapest alternative to your own custom store. I sold for almost a year without problems. Early this year they made a bunch of changes including marketplace commissions and adding Stripe. After that they had so many glitches and site outages. People were contacting me saying they couldn't check out, I couldn't get in to see orders and the last straw was when someone was charged 7 times for a single order because the site was malfunctioning and not showing that the order was processed on her end so she kept hitting the submit button. There were so many outages that I had to think how many people were not buying because of problems!
They have a marketplace but honestly it is a joke. I searched the marketplace for my product (keyword used, words in title and description) and it didn't show up until page 6. My product is not common, so it is not like other items were pushing me back to page 6, it was 5 pages of completely irrelevant products, then on page 6 items with the keyword you searched.
If you want to be a seller and have customers come to you, you would need to use a marketplace that actually pulls the words you are searching like Amazon, Etsy and Ebay. I tried my keywords on those and they were all up on the first page. So I am not sure why you would pay 10% commission on a marketplace that sucks if you can use Ebay for 10% or Etsy for 3.5%.
If you drive your own traffic to the site and do not rely on the marketplace it is a very cost effective option, as long as you don't mind frequent bugs. (there are less than 10 people running this huge platform so they have lots of problems without a lot of help)
This is a great place to shop from, they are so good to work with. They also have super fast shipping! Great experience
Took weeks to ship, then shipping two weeks after that. I had to buy something else for my friend for Christmas. Still waiting
I ordered a sweatshirt and got it faster then when they said it would be here. I will be using this site again.
Wouldn't help me when I ordered. Blocked me from contacting them to ask for a return or exchange. Last person I talked to was rude & racist.
Tip for consumers:
Look elsewhere
Products used:
Dress
I have a store open and I get a lot of views and hardly any sales. Staff is unhelpful at best. Etsy is a much better platform.
I ordered an ipod case 3 months ago and already paid for it an its not here! I dont give it 1 star i give it minus 10
I really like my blanket. It looks like I had anticipated, and my family agreed it was nice. I took it on vacation this month! I plan to order again
I buy something in the store but the store don't have the product. And now the store don't want refund my money. This is bad store.
Do not order anything from this site! They wont even respond to emails. I got a different pair of shoes and other size.
Storenvy is an excellent store with tees which you can't get in europe... I will be using this site again.
No feedback from site or store! Paid extra for fast shipping but they never shipped it! Do not buy at them!
Love the dress. Fits as size indicated. Arrived on time. I will be suing this site again. Thanks Storenvy.
Wish I could have returned it or not accepted the gift! But they won't allow me to do that. Will never order something here again
Total scam they don't respond to issues or help you get a refund when you've been screwed over. Worst selling/buying site ever.
Everything went off without a hitch. Very easy to follow. I will be using this site again. Thank you.
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About StorenvyStorenvy is a new way to shop over 100,000 of the world’s most creative businesses, and the easiest way to open your own online store.
Named one of Entrepreneur Magazine's "100 Brilliant Companies," Mashable's "5 Companies Changing the Way We Shop" and Business Insider's "Startups You Need to Watch," Storenvy is the world's only store builder and marketplace in one.
The Storenvy Marketplace lets shoppers discover and buy unique products from creative businesses around the world by connecting with friends and influencers.
With Storenvy Stores, merchants can create a customizable online storefront in minutes. Running a Storenvy store is free, with no set-up fees, monthly fees or listing fees.
Premium features are available to storefronts for a monthly fee, including custom domain support for $4.99/month and advanced discount features for $4.99/month. The company will soon introduce a commission fee for sales made through the marketplace, though sales through a merchant’s storefront will remain free. Storenvy raised a venture capital seed round in 2011 from Spark Capital, First Round Capital, Kleiner Perkins, CRV and others, followed by a Series A in 2013 from Intel Capital, Spark Capital and First Round Capital. The team of seven is based in San Francisco’s Mission District and is now hiring.
