Storenvy

The worse customer service ever! My order came in over a month after I purchased, when I opened the package, total disappointment the material, size and quality is awful, sent me something completely different from what I ordered, im sooo upset that what they show on the website is totally different! Will never order from here again!

My daughter ordered a hoodie from this site. In July. It is now September. She is STILL waiting. They took her money. No problem with that. She sent emails with no response. Then I got involved. Next stop is a fraud investigation. BUYER BEWARE!

No good i went on images found a nice dress this is what it said: Cute black lace satin long modest prom dress for teens, two pieces prom dress with sleeves but when i search it on this website nothing comes up

I ordered a pair of boots on Oct 3, when they hadn't arrived by Nov 3, I tried to have the issue resolved. Surprise, surprise, no one ever responded to me. I'm now out $40 and no boots. I'll never use this site again.

I am so disappointed! My husband and I were looking for team fortress buttons for my son's 12th birthday party. We didn't sign up for a paypal account since it was our first time and instead we purchased the buttons through Storenvy's website. The money was withdraw from our account the next day by Storenvy. A week and a half went by and we still didn't receive our buttons. We emailed the site and told them about our situation and all they could say was "the fund never touch Storenvy's account". What the heck! Where did the money go then? Our bank statement shows it was withdraw by them. Anyway, all they can recommend for us is to dispute through our bank and try to get our refund back. This is totally unacceptable!

We would NEVER do business with them again! I warn anyone who's thinking about purchasing anything through them to think twice! Save yourself the disappointment and time and shop some where else.

Our order came quickly and was exactly what my granddaughter wanted. We ordered a dress for her homecoming dance only two weeks ahead of time and I was very concerned that it might not arrive in time. I contacted the seller was assured that it was in its way. It arrived with 3 days to spare. My granddaughter was thrilled with her dress and received a lot of compliments.:

Took almost 2 months for my dress to come. When it finally did come in the mail it was 2 sizes to big. I gave them my measurements and even my size I wear. I had to find a different dress for the wedding. And to top it off they would not let me return the dress and kept finding other ways to get around from them saying yes to returning it. I will never order anything from this store again.

I placed an order in the beginning of January, and my money was taken out of PayPal to pay for the item.
I have heard NOTHING back from anyone. No a tracking number. No estimated shipping date. Nothing.
I tried to email several people to no avail.
I think this company is scamming everyone.
Avoid buying from them at all costs.

I have filed a complaint with PayPal. This company should not be in business.

I love Storenvy! I have been using it for years and have great success. I love that you can actually customize your custom store - either just by adding a header & background or totally altering the HTML & CSS to have a bomb looking shop! You can also embed your blog, photo galleries, sizing charts & more by using custom pages. It's so radical! And in addition to all that, you can opt in to their Marketplace which brings in tons of exposure - it has even resulted in me being featured on BuzzFeed, in Parents Magazine & more!

A lot of the negative reviews here don't have anything to do with Storenvy - it is mostly complaints about individual sellers, and just like eBay or Etsy, there is always some bad apples who ruin it for the rest of us. But I can say out of over 150 orders I have placed on Storenvy, I have not had a single issue with any of the items I have ordered arriving in a timely manner or as described. It's a great place to buy & sell!

Bought a pair of Adidas sneakers. They took my $, replied it was shipped, I never received (waited 11 days before I inquired). They didn't follow-up by sending me a tracking number like they said they would. The store itself wouldn't reply to ANY of my 3 emails. Had to chase down someone from Storenvy to 'help'. They got a hold of the seller and told me i was refunded after my first email even tho they decided not to reply letting me know themselves.

Second time, I bought items from Brooklyn Whiskey Distillery... glass jars of char. I received quickly but one of the jars was shattered. Charcoal and glass. They threw 6 glass jars in the box with a layer of bubble wrap on the bottom and top... they DID NOT individually wrap.

Horrible!

Don't ever trust too shy two. They're a bunch of lying crooks. I had to make numerous email accounts just to message them. Until now I still haven't received my money back. 800 dollars out of my savings. I'm a college student and I needed a laptop. Just disappointing. Don't buy from them. Or any from Latonia Menter.

Order was not received and unable to contact customer service, after 40 days had to dispute with credit card company for a refund. Uncertain if this is a legitmate business. Would not recommend to anyone.

I ordered a tshirt from a seller via Storenvy and after a month of still not receiving my product, I contacted the merchant. Weeks later and I didn't receive a message back or my product. When checking my order status, it was finally cancelled without any prior notice or contact. Storenvy is not reliable and I would not recommend it to anyone. If looking for cute, homemade items, pay a little more and go to Etsy.

I know some reputable sellers that advertised as vendors on this site. However, unless you know exactly who you are purchasing from, it's best to avoid this site. I am one of the many customers scammed by Moooh. In an effort to be understanding I usually give vendors SEVERAL months to send me my items especially because of possible pandemic-related delay. Note that you CANNOT contest payments/request refunds past 5 months. I'm not sure how the Paypal request works since I never got a chance to try it. Still, best to avoid.

I am an idiot. I ordered 2 pairs of Ugg Bailey Bow boots in hot pink and purple, $123 each. They came 3 weeks later. Just got them--- total fakes! Wrong colors (red not hot pink and dark purple, not any official real UGG color- I have real pink and purple UGG boots. Label inside says "Made in China"--- they don't fit, glue on the outside bows, smell weird, incomplete and sloppy stitching on outside. To ship them back to China address will cost another $86. So I am out $246. HARD LESSON LEARNED. Elaine

I just ordered a bag at Storenvy from a store that appears to be called Handmade Leather Bags. They accepted my payment through Stripe and then I received and email from a SeanTang telling me that I need to pay again through paypal although my account has already been debited through Stripe. I am assured that Stripe will refund my money... What a joke! Don't walk, run away from this company. Really a disappointing experience.

If you order from Storenvy, you're not buying products directly from them. You're buying them from an individual or small business.

Think of it like eBay - if you have an issue, you don't hold eBay responsible, it is the sole responsibility of the individual seller.

Storenvy is simply a tool, like eBay, which provides online stores for individuals and small businesses. They have nothing to do with your order whatsoever.

If you can't wrap your head around this, please light yourself on fire.

I have been on Storenvy for two years and love it. As a store owner they have always been great about helping out when I have had a problem and keeping us posted on what is going on. I have bought from multiple shops on storenvy with wonderful experiences. They all have been very professional, fulfilled orders immediately, and all products I have received have been wonderfully made with great customer service. I recommend Storenvy to all my friends and family, and was even talking to my doctor about it the other week at my appointment.

My opinion is by my personal experience with this site. It's run by regular people like you and me.
I've only had a couple issues in my years of shopping on the site.
Like any site, you could get scammed or the seller just not send your item that you paid for--whatever.
But it's worth a try. Just look at the reviews of the shop before you buy!

I love love love it! I messed up on my order and they helped me get the correct item. Also they respond in like the next day which i love because most sites always respond 4-5 days later and by then your order has been sent and there is no way you can do anymore changes in case you had to change anything about it.

I bought a handmade leather camera strap from this company and received a confirmation email letting me know that the item was "shipped and on its way." and it never showed up. Customer service was a joke. I never got my money back or the camera strap. I believe this company to be a huge scam!

Its been more than 8 weeks and I haven't seen my dress. After days of pestering I got an email from Allure couture stating they had taken over poppy petals couture( the seller I purchased my dress from) and that they would ship it that Friday. Been 6 weeks haven't heard back from them. Complained to store envy about getting my money back and they said they would, and never heard back from them either. Don't waste your time and money.

I know everyone has so many negative things about this site but I am a fan! As a mid-20 something that is going back to school, while still running a household, I look to save money wherever possible. One of my textbooks for this semester is running at about $250 USED so I went to the internet to try to find other options. I came across an online version of the textbook from the seller Digital World on Sitenvy for $9.99. After reading these review, I almost didn't take the plunge but then decided that I waste $10 on lesser items so it wouldn't hurt to take the chance. I received the digital copy in less than five minutes. It's a perfect copy and saved me so much money. If I ever need any of the other textbooks they are selling, I will purchase again. 100% recommended. :)